Ok So my previous review was correct. But to be honest I was contacted 10th July by Alvin at Packed Direct, manager. He was extremely good and assured me that I would receive my fan 11th July.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Packed direct hold a good variety of different products which can be reduced in price. You do have to be willing to watch your emails and get on the website pretty quickly. Delivery is always within... Se mere
I purchased a olsen and smith 1170xl wheelie bin storage shed and the delivery service was exceptionally good .I had great communication with the customer service manager called Alvin who proved to... Se mere
Bought an item from Aquaspiritup. Arrived with no paddles or paddle bags BUT matter has been resolved immediately replacement parts on way out and everything is amazing quality. Packing company... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Packed Direct, we connect you directly to premium brands, just great value. Explore our curated range of home & garden products, fitness equipment, paddle boards, storage, home & office essentials, gaming accessories, cabin luggage, and suitcases. We proudly represent top-quality brands including Olsen & Smith, Sport24, Aqua Spirit, Aerolite, Xtreme, Hoppa, and 5 Cities. Enjoy competitive prices, free delivery, and a 90-day return guarantee because convenience, trust, and satisfaction are what we stand for.
Kontaktoplysninger
Unit 5 Russel House, Russel Square, Southfields Business Park, Laindon,, SS15 6TF, Essex, Storbritannien
- support@packeddirect.com
- packeddirect.com
3,9
God
670 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 72 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was a great buy
It was a great buy, really satisfied with my storage box, recommended.
19. maj 2026
I HAVE SPOKEN TO 3 DIFFERENT CUSTOMER…
I HAVE SPOKEN TO 3 DIFFERENT CUSTOMER SERVICE PEOPLE AS I DID NOT RECEIVE MY STORAGE TRUNK YET .ITS NOW 2 WEEKS LATER .I WAS TOLD THEY WOULD DELIVER LAST THURSDAY THEN FRIDAY .NOTHING NOTHING
19. maj 2026
Besvarelse fra Packed Direct
Hi Rosie,
I have already sent you an email regarding this matter with the latest information we have available.
Could you please check your inbox, including your spam or junk folder, in case it has been filtered there?
If you haven't received it, please let me know, and I'll be happy to resend the details.
Kind regards,
Alvin
Customer Service Manager
No issues, would buy again
No issues. Glad to see somebody in the uk posting to Northern Ireland , quick dispatch and item easily constructed
18. maj 2026
Highly Recommend
Easy to order, fast delivery, good communication.
Very pleased with the fan. Nice and quiet, easy to use, added bonus having a remote control. Got it at a good price too.
18. maj 2026
A worthwhile shopping experience
I really like my shopping trolley. It is a nice design and colour and at the same time sturdy but lightweight to use. The package arrived in good time and was in a good condition. Thankyou
18. maj 2026
Great website and products
Great website and products. Easy ordering and quick delivery.
Bought a olsen & Smith tower fan. Brilliant product.
18. maj 2026
My box
My box came quickly and very affordable. My son put it together with ease. Just the right size and handy to use. Would buy from you again. Thank you
17. april 2026
Good price and decent quality
Good price and decent quality. Took two experienced DIY people over an hour to build each storage box which did appear flimsy out of the box but fairly rigid once built. Overall pretty happy with my purchase.
18. marts 2026
830L Storage box
830L Storage box. Delivered quickly, concerned by obvious damage to packaging and minor damage to product base, however we determined it wouldn’t actually affect the product-still watertight ( have had some heavy rain yet all cushions remained dry), easily put together. Ideal product, excellent value.
17. april 2026
Good customer service
I initially used Packed Direct because they were good value.
But then, my purchase arrived with a damaged part. When I raised this with Packed Direct, Julie dispatched a replacement immediately.
I rate Packed Direct because of this no quibble customer service, promptly rectified.
29. april 2026
Uopfordret anmeldelse
Excellent service form start to finish
All I can say is that from start to finish all of my correspondence with Packed Direct was excellent.
Liberty was exceptional; her care and consideration was second to none. Julie followed up with more kindness and then Alvin (Customer Service Manager), finished off my journey with this caring company, by keeping me up to date with a final satisfying outcome.
Well done all three of you. Well done Packed Direct, for such wonderful service! Carrie King (International Author)
2. maj 2026
Uopfordret anmeldelse
Speedy, well packed
Speedy, well packed, delivered to door (up lift in a block of flats)
18. april 2026
Delivered and we'll packed
Delivered and we'll packed. Easy to construct. I put silicon on joints and base just help with bad weather ....great buy
17. april 2026
Great all round service...Many Thanks!
17. april 2026
Great garden storage
Great garden storage, strong good quality compared to ones in the past, cushions fit just about, I have some long ones for a corner set that are a pain, this is the biggest best quality box at a reasonable cost, hopefully it’s fully water resistant, we will see when it rains but it certainly appears that it will be 👍
17. april 2026
Fantastic customer service
870 litre cushion box ordered, it arrived early which was unexpected but very welcome.
Some damage - possibly in transit, but thankfully it appeared to be to a non structural base part.
Took pic sent details to their customer service, they responded immediately apologised and offered solution. Hubby came home and agreed it was non structural so he was happy to build it.
Things happen, Packed Direct customer service was fantastic - fully recommend them, we would pay a little more for such service, but these were also very competitively priced - a very good company.
PS this review is from Rons wife
24. april 2026
Uopfordret anmeldelse
♦️♦️I WOULD NOT RECOMMEND THIS SELLER…
♦️♦️I WOULD NOT RECOMMEND THIS SELLER ♦️♦️We ordered a very large storage box 📦PD67041 which was never delivered by DPD nor was delivery attempted, item was returned to supplier with no explanation of why. We contacted packed direct via email several times and also via phone where we had to leave a message but nobody had the decency to respond. I had to involve PayPal to get my money refunded. Thank god I paid via PayPal. 🤬🤬🤬 I WOULD NOT RECOMMEND THIS SELLER 🤬🤬🤬👎👎👎👎👎👎👎👎👎👎👎🤬🤬🤬🤬
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Packed Direct
Hello,
I am incredibly sorry for the absolute frustration and the poor experience you had with your order for the storage box. It is completely unacceptable that your item was returned to us without explanation and, even more so, that your repeated attempts to reach us via email and phone were ignored. I apologize deeply for the lack of communication and for the fact that you felt forced to involve PayPal just to recover your money.
We want to make this right, and I apologize for the stress and the feeling that you were not being heard. You should never have had to go to such lengths to resolve an issue caused by a delivery failure.
I have noted your order number, PD67041, and I will be looking into why your messages were not returned and what went wrong with the DPD shipment to ensure this doesn't happen to others. Thank you for your patience while you navigated the refund process through PayPal, and I am truly sorry we let you down so significantly.
Kind regards,
Packed Direct Customer Support Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.