Delivered on time and well packaged. Heavier than expected but once in place will not be moving it. Good booklet with it, shows temperature and cooking time of everyday stuff, easy to use especially u... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Straightforward to fit, and it seems robust. The supplied screws and wall plugs are too small though. I used bigger ones so I could have confidence that it would stay on the wall if it gets leant on... Se mere
Arrived safely in the flat pack parcel but it took some time to set up as the diagrams in the instructions were so small and not really clear. The box meets with the description except that the lid i... Se mere
Very poor quality. The huge storage case relies on small plastic knobs to hold it together which immediately break. Customer service was awful, asking repeated questions and delaying response. Eventua... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Olsen & Smith is a home and lifestyle brand, offering a wide range of practical, well-designed products for everyday living. From outdoor garden storage and home heaters to kitchen appliances, gaming equipment, and home-office essentials, our collections are built around quality, reliability, and real customer needs. We focus on products that work hard, last longer, and offer excellent value. By combining smart design with carefully sourced materials, Olsen & Smith has become a trusted choice for customers across the UK & Germany looking for dependable solutions for their home and garden. We offer deliveries across UK & Germany, a 90-day return policy, and friendly customer support — making it easy to shop with confidence.
Kontaktoplysninger
Unit 5 Russel House, Russel Square, SS15 6TF, Laindon, Storbritannien
- support@olsenandsmith.com
- olsenandsmith.com
4,0
God
34 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Garden Storage Box
Fast delivery, easy to order, great product, great customer service and after care teams, simple to build
26. juni 2026
Utter cheap garbage
Utter cheap garbage, the panels are so thin and straight out the box the doors didn't line up I could tell one of the plastic strip was bashed, it wasn't going to work, for the money I don't expect proper hard plastic but this is paper thin, instructions don't show which direction you put the panels in, it's a guessing game they do not click into place fir you to screw on this is one of the worse piece of garden furniture I ever purchased, plus do t be fooled by large it's not large one gust of wind and this would be off, it would fit toys inside not garden tools
12. juli 2026
Uopfordret anmeldelse
Robust and traightforward to fit
Straightforward to fit, and it seems robust. The supplied screws and wall plugs are too small though. I used bigger ones so I could have confidence that it would stay on the wall if it gets leant on or knocked.
4. juli 2026
Arrived earlier than the web site said
Arrived earlier than the web site said. Kept informed of progress during process and delivery
23. juni 2026
Hi - bit disappointed due to warping of lid
Hi - I was pleased with the delivery. However, unfortunately the box lid has warped after a week outside in mild weather. I was not expecting it to do so in such a short period of time and it hasn't been exceptionally hot either.
29. maj 2026
Great storage
Great storage, waterproof but slightly tricky assembly. Still can’t get the hinge to click in.
28. maj 2026
It’s our second storage box
It’s our second storage box, it’s a great size but the panels are not as rigid as the ones on the large storage box. I would prefer it to be stronger but still happy with product. Good delivery and easy to assemble the product
26. maj 2026
2nd Purchase
2nd box ive purchased. Easy to construct but you do need a screwdriver to attach the lock. Well made & sturdy when put together good quality. Keeps everything safe & dry. Highly recommend even if a bit pricey.
25. maj 2026
Very quick delivery but feel the item…
Very quick delivery but feel the item is very flimsy for the money and the instructions were awful too. I expected it to be a lot sturdier plastic
25. maj 2026
Brilliant company and excellent…
Brilliant company and excellent customer service from Alvin. We had an issue with a lid of our storage box. Really kind response and all sorted out very promptly. Thank you!
1. juni 2026
Uopfordret anmeldelse
The box itself is nice and looks good…
The box itself is nice and looks good from the outside. And has kept our cushions dry in the rain this week
However an absolute nightmare to put together. 2 x 40 year olds. It took one person 90mins to take all the protective film off all the parts. Then maybe 2 hours to build. At one point the wind blew a piece over and it really screwed the metal. So in the end is not that well made as it is bent in places. So you definitely need 2 people to build and take care!!!
5. maj 2026
Bought the 680L storage box.Looked…
Bought the 680L storage box.Looked great on video.Assembly was OK but 2 parts were badly warped ,one been the lid.As a consequence ,I will now need to fit latches at each end of lid as the gap is about 30mm.Pity about the quality.Better materials would make it more sturdy.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Olsen & Smith
Hey Rob!
We’d love to look into this for you. Could you send over your order number when you get a chance? Once we have it, we’ll reach out to you directly by email to help sort things out.
Hope you have a great day!
Kind regards,
Alvin
Customer Service Lead
My order arrived with in days
28. april 2026
Arrived safely in the flat pack parcel…
Arrived safely in the flat pack parcel but it took some time to set up as the diagrams in the instructions were so small and not really clear.
The box meets with the description except that the lid is a little bent and holds water then dries out leaving a stain.
14. april 2026
Dette er Trustpilot
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