Ok So my previous review was correct. But to be honest I was contacted 10th July by Alvin at Packed Direct, manager. He was extremely good and assured me that I would receive my fan 11th July.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Packed direct hold a good variety of different products which can be reduced in price. You do have to be willing to watch your emails and get on the website pretty quickly. Delivery is always within... Se mere
I purchased a olsen and smith 1170xl wheelie bin storage shed and the delivery service was exceptionally good .I had great communication with the customer service manager called Alvin who proved to... Se mere
Bought an item from Aquaspiritup. Arrived with no paddles or paddle bags BUT matter has been resolved immediately replacement parts on way out and everything is amazing quality. Packing company... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Packed Direct, we connect you directly to premium brands, just great value. Explore our curated range of home & garden products, fitness equipment, paddle boards, storage, home & office essentials, gaming accessories, cabin luggage, and suitcases. We proudly represent top-quality brands including Olsen & Smith, Sport24, Aqua Spirit, Aerolite, Xtreme, Hoppa, and 5 Cities. Enjoy competitive prices, free delivery, and a 90-day return guarantee because convenience, trust, and satisfaction are what we stand for.
Kontaktoplysninger
Unit 5 Russel House, Russel Square, Southfields Business Park, Laindon,, SS15 6TF, Essex, Storbritannien
- support@packeddirect.com
- packeddirect.com
3,9
God
670 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 72 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Parcel arrived well within the stated…
Parcel arrived well within the stated delivery time, and exactly as described
24. august 2024
Delivered on time
22. august 2024
1 man kayak
Ordered on Wednesday kayak delivered Fri pm, very easy to order with no hiccups, very well packed and nothing missing, and all parts especially the paddles fitted correctly, inflated the kayak to ensure no leaks and every thing is fine, plus carry bag very roomy and all fits when packed properly, all in all very pleased.
22. august 2024
Great service
Great service, nice contact. Best regards from germany
19. august 2024
Uopfordret anmeldelse
Brilliant
The package came on time. I was informed at every stage where the goods were.
19. juni 2024
Excellent service
22. juni 2024
Came quick
Came quick, instructions could have used a little written instructions to help assembling.
21. maj 2024
Problematic!
The driver was not happy to deliver to my door as I live on the 5th. floor, (there is a lift), however he did eventually.
The seat is not very comfortable for longer periods of use, the arms are rather flimsy. I’ve only had it for a few days yet and so not sure how it will last.
19. maj 2024
Besvarelse fra Packed Direct
Dear Dave
Thank you for your feedback. We sincerely apologise for the inconvenience you experienced with the courier. Please be assured that we have launched an investigation into this matter to ensure it does not happen again.
Could you please get in touch with us at support@packeddirect.com? Our team is here to assist you and ensure you have a positive experience with our product.
Thank you for bringing this to our attention.
Kind regards,
The Packed Direct Team
DO NOT USE THIS COMPANY.
DO NOT USE THIS COMPANY.
Bought a paddle board and lost the removable fin.
Called into their service desk and explained the problem. I was asked to provide it in writing, which I did.
They then wrote back and informed me that they do not supply spares!
So £300 for a paddle board and now has no fin and I have to see if I can source one, from eBay! That was their suggestion for their spare parts.
JOKE!
RESPONSE TO THEIR BELOW REPLY - you have a customer issue that you are not doing anything about. You acknowledge below other customers have had the same issue. But also that you do have some replacement fins!
Simple answer to this customer issue. Order some more fins from whoever makes them for you!
WHAT A JOKE!
16. maj 2024
Uopfordret anmeldelse
Besvarelse fra Packed Direct
Hi David
Thank you for reaching out and sharing your experience. We understand your frustration and apologise for any inconvenience caused.
Unfortunately, the spare fins we have in stock are reserved exclusively for genuine warranty claims. This policy ensures that customers with warranty-related issues can receive the necessary support. If we were to provide spare parts to everyone who lost a fin we wouldn't have sufficient stock to support genuine warranty claims.
Rest assured the team here at Packed Direct are currently working towards a solution which would allow customers to purchase spare parts.
If you have any further questions or need additional assistance, please don't hesitate to contact us.
Thank you for your understanding.
Best regards,
Packed Direct
Expensive and damaged in transit
The lid and back panel were damaged in transit, and were replaced with a second delivery. But I am left with 2 large pieces to dispose of. Which is an inconvenience as I will have to make a trip to the local municipal waste site.
I think the box is ok but overpriced for what it is.
21. april 2024
Great website with very competitive…
Great website with very competitive prices. Delivered when expected, and no extra charge to Northern Ireland {other company's take note] Definitely a company that I will shop with again.
21. april 2024
Fast efficient really pleased with the…
Fast efficient really pleased with the product
19. april 2024
Easy to order.great price and very fast…
Easy to order.great price and very fast delivery.
17. april 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.