OvuSense Anmeldelser 

119
•
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great customer service - I had a small issue with getting things set up properly and received a response to my email query in only a couple of hours. They were able to resolve my problem very quickly... Se mere

Bedømt til 5 ud af 5 stjerner

This has been the most beneficial thing to help me conceive TWICE. This has helped me track my hormones which has enabled me to pin point a hormonal issues that the drs and fertility specialist didn'... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The only reason I'm nursing a two month old right now! Ovusense was so helpful!!! I learned my cycle and within 18 months was pregnant! I have hypothyroidism,insulin resistance,hashimotos auto immune... Se mere

Bedømt til 5 ud af 5 stjerner

After 2 years of trying to conceive naturally then 2 failed rounds of IVF we had given up, last resort I was recommended Ovusense (I used the Ovucore) from a friend who conceived triplets using this... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

Skrevet af virksomheden

OvuSense is the only fertility tracking device that is clinically proven to work whatever is happening in your current cycle, and whatever your cycle type. It provides real-time cycle tracking, predicting, and then confirming ovulation with 99% accuracy, all with one simple measuring sensor that you wear overnight. Unlike other fertility and tracker apps, OvuSense can also help you monitor the effect of lifestyle changes and medications, improving your chances of getting pregnant. Combined with additional personalized fertility and health insights and expert support, that means OvuSense puts you in control.


Kontaktoplysninger

  • viO HealthTech Limited, Unit 211, Basepoint Business Centre, 377-399 London Road, Camberley, Surrey, GU15 3HL, Surrey, Storbritannien

  • support@ovusense.com
  • ovusense.com

4,7

Fremragende

TrustScore 4.5 ud af 5

119 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(119)

12 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Ovusense only fit for the bin

Rubbish wouldn’t buy again messaged customer service to be ignored just to be left with an £80 device that is absolutely useless and doesn’t chart temps as is should
terrible customer service
Awful product and a product that is made to give pcos girls hope of ovulating as normal tests don’t work review edit after reply I sent emails from 2 email addresses and received no replies I have I today have had a message pretty much stating they had a service change and it was an issue your end I’m sorry don’t make it seem like I did not respond when it’s clearly poor customer service

13. juli 2022
Uopfordret anmeldelse
OvuSense-logo

Besvarelse fra OvuSense

Hi Clare,

Thank you for taking the time to leave a review and I’m sorry to hear that you are having some connection troubles.

I have investigated this and can see that our customer support team replied to your emails on 26th and 27th December 2021, then again on 3rd and 4th January 2022.

Unfortunately, we did not receive a reply from you so have not been able to continue the troubleshooting process.

I have asked the team to send you a follow up email today and they have also applied a 60-day complimentary subscription.

I have read the edited version of your review today (14th July 2022) and I'm sorry for the confusion, but there has not been any change with our systems. We frequently experience issues with our emails not reaching iCloud, Hotmail and Outlook e-mail addresses due to their SPAM settings. We do advise that you add us to your 'safe senders' list to stop this from happening. I am happy to provide you with copies of our responses, should you wish to confirm that we did reply to each of your messages.

Please rest assured that we want to ensure OvuSense is working for you, and we are happy to provide a replacement sensor free of charge, should you need it.

I can see that as of today (14th July 2022) you are now successfully conversing with our customer support team via your Gmail address.

Best Wishes,

Caroline
Customer Relations Manager
The OvuSense Team.

Bedømt til 2 ud af 5 stjerner

Unimpressed. Wasted money.

I have had this device for three days now and I am slowly hating it. It just does not like connecting it to my phone. I am following all the steps detailed in the help pages but nope, it is still taking far far too long - I bought this to SAVE me time but instead I have had to get up even earlier to sit around for 20 minutes trying to download the data. Really not impressed.

22. maj 2022
Uopfordret anmeldelse
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Besvarelse fra OvuSense

Hi Cali - Thank you for your review and I'm sorry to hear that you are having a difficult time. I can see that you have been able to download your data successfully, which means the Sensor is working. Occasionally, connection troubles can be related to Sensor placement when attempting to download. I have arranged for one of our dedicated Customer Support team to reach out to you directly, so we can assist you further.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team

Bedømt til 5 ud af 5 stjerner

OvuSense is life changing!

I have PCOS and despite medication and lifestyle changes helping me to get a sort of regular cycle of about 6 weeks, I still didn’t know if or when I was ovulating.

I invested in OvuSense and it’s truly life changing!

Straight away the sensor was telling me that I was ovulating naturally, but much later in my cycle than the typical day 14.

All doctors blood tests were carried out on day 14/16 so they said I wasn’t ovulating. But I was just a week or so later around day 21-24!

OvuSense doesn’t warn you when ovulating is coming, it confirms it after. However you can still see a trend once you start using the sensor for a few months and you can definitely estimate what week is best to try.

After using OvuSense for 5 months I fell pregnant, and am currently 7 weeks. Ironically the month I fell pregnant I ovulated really really late (day 47) because of the Covid booster. If it wasn’t for me tracking my temperatures and seeing an upward trend I would have missed my window.

I really recommend OvuSense and I will definitely use it again in the future if we are lucky enough to have another baby.

16. marts 2022
Uopfordret anmeldelse
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Besvarelse fra OvuSense

Hey Danica - thank you for the wonderful feedback and a HUGE congratulations on your pregnancy!
Our OvuFirst Sensor does not give 24 hour notification of ovulation, however our OvuCore Sensor can depending on your temperature readings leading up to ovulation.
We are absolutely delighted for you and hope to welcome you back to the OvuSense family in the future!
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team

Bedømt til 2 ud af 5 stjerner

Not worth the money.

I have to say I can see how convenient Ovucore is. I used it only for a month tho because ai realised it’s not worth the money. I use other tools as well to predict and confirm ovulations and Ovesense just doesn’t work. 4 days after my ovulation it still shows me the message “waiting to confirm ovulation”… my temp went from 36.45 to 36.84 in 4 days but still nothing. I understand it uses machine learning and the prediction part wouldn’t work from the first month of using it but the confirmation should work at least. After being confused about this I checked their T&C and they say that confirmation could take up to 5 days but of course they don’t advertise this before they sell it.
They also have this very annoying thing that the subscription starts on the day of purchase not when you choose to start it so you need to buy it exactly 3-5 days before the end of your period so you won’t loose your money. After complaining they restarted my subscription but still it’s a horrible experience especially because it costs a lot of money. And basically they wash their hands saying that it’s in the T&C… They clearly have no idea about the fact that people don’t read T&C - or they do it on purpose which is even worse.
I know how inconvenient is to use a BBT thermometer (and I know it’s not the same as body core temp) but I would still just recommend everyone to buy a cheap one.
At least until they fix their product as it has a potential.

25. februar 2022
OvuSense-logo

Besvarelse fra OvuSense

Hi Katalin,
Thank you for your review.
I’m very sorry to hear that you feel OvuCore is not worth the money. OvuCore is the most accurate fertility monitor available on the market and the only one which can confirm ovulation with 99% accuracy. Therefore, it must determine with 99% accuracy that you have ovulated prior to providing the date of ovulation and in some cases (not all) this can take up to 5 days, based on the temperature readings provided by your body. If the App has confirmed ovulation (which it has done), this will be 99% accurate and means the Sensor and App are working as they should be.
I am sorry to hear that you don’t read the terms & conditions of purchase prior to placing your order. During our checkout process, it is mandatory to ‘tick’ that you have acknowledged and accept the terms & conditions prior to making payment (we want you to read them, which is why they are mandatory – nothing is hidden on purpose as you have mentioned). This allows you to not proceed with your purchase if you feel anything is unclear. Your subscription does begin on the day of purchase, but you have not mentioned in your review that we include an additional 7 days 'grace period' on the end of each initial subscription ordered with an OvuSense Starter Pack to allow time for shipping and setup.
We restarted your 30 day subscription to ensure that you were not missing any subscription time and I can see that you have continued to download data up until the present day.
We hope you continue using OvuCore, as it gives you the very best chances of getting pregnant. However, if you do decide to take a different path, we wish you all the very best for your onward journey.
Caroline
Customer Relations Manager
The OvuSense Team

Bedømt til 5 ud af 5 stjerner

I found ovusense incredible useful

I found ovusense incredible useful. Thanks to it I got pregnant 3 times and have had 2 children. As a woman with PCOs and aged 43, I thought I needed it! It saved me a lot of time I didn’t have !! I can’t recommend it enough! If you are trying to get pregnant this is what can help you ( apart from the obvious !)

9. februar 2022
Uopfordret anmeldelse
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Besvarelse fra OvuSense

Hi Ainhoa,
Thank you for your wonderful feedback.
We are delighted to hear that OvuSense helped you to conceive!
Wishing you all the very best for the future.
Caroline
Customer Relations Manager
The OvuSense Team

Bedømt til 5 ud af 5 stjerner

Got pregnant 1st month

Bought ovusense 1 month ago to get to grips with my cycle and concieve my third baby. I have pcos and had been trying for a year with my new partner. I have just found out I've conceived on my first cycle of using ovusense. Now..the app isn't great and I used it along side another app and I feel like ovusense didn't get my ovulation day correct if they did i wouldn't of gotten a positive test on the day I did. For me it was the best way to do core body temping even having a disturbed night (my youngest is a type 1 diabetic) as we don't get much sleep some nights so normally temping didn't work for me. I definitely can't fault it my only advice would be to use it along side an app like fertility friend as I don't think the app itself gets ovulation day completely correct.

21. oktober 2021
Uopfordret anmeldelse
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Besvarelse fra OvuSense

Congratulations on your pregnancy Rebecca! We hope to welcome you back to OvuSense in the future. Best Wishes, Caroline - The OvuSense Team

Bedømt til 3 ud af 5 stjerner

I have a love hate relationship with my…

I have a love hate relationship with my ovusense. I love it because as a user with PCOS I can track my cycles with ease and confirm ovulation and know when my period is coming. I'm not so fond of it because I've had 2 fault sensors in the year and a bit I've had it needing replacements. Additionally when I had to have some gynaecological treatment and could not use it and was worrying about having cancer I was not allowed to suspend my subscription and kept receiving emails from Ovusense who were concerned that I was no longer charting. Emotionally that was difficult to deal with when concerned your chance to have kids may have slipped away altogether. I'm also not entirely convinced it is as accurate as they claim it is unless my luteal phase varies from 11 days to 16 days which seems unlikely.

20. august 2021
Uopfordret anmeldelse
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Besvarelse fra OvuSense

Hi Katherine,
Thank you for your review.
I'm sorry to hear about your treatment, this must have been a very difficult time for you. When an annual subscription is added to your account, it runs consecutively for 365 days and we do not have the option to pause it. Please could I ask that you contact me via the customer support link on our website so that I can discuss this with you directly? Kind Regards, Caroline - Customer Relations Manager - The OvuSense Team

Bedømt til 1 ud af 5 stjerner

Ok but tbh not very good at predicting…

Ok but tbh not very good at predicting ovulation and very expensive.
Customer service always claim their device and algorithm charts are always right, and other tests etc are wrong.
Well no the other tests and charts are not wrong On 6 occasions customer service says my chart for ovusense was right but clearly it wasn't. Fertility friend charts etc are right and always used it since 2012. I have always used fertility friend chart when I conceived my daughter and when I suffered 2 miscarriages.
The customer service team at ovusense also claim your temperature has to be over 98 degrees Fahrenheit to confirm ovulation well that is strictly not true at all.
Save your money and go and get a normal bbt thermometer

17. marts 2021
Uopfordret anmeldelse
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Besvarelse fra OvuSense

Hi Claire
Thank you for your feedback.
I'm sorry to hear that you are dissatisfied with OvuSense.
In our previous communication, I have explained that OvuSense tracks your average core body temperature throughout the whole cycle. This is not the same as other methods that use one off spot BBT temperatures, such as Fertility Friend. You are using multiple methods for tracking - a skin worn sensor, a BBT thermometer and OPK's alongside OvuSense - each of which have varying levels of accuracy which is therefore providing conflicting results and causing additional stress. I am not sure if you have done so already, but as per my e-mail in November I would recommend that you get in touch with one of our medically trained fertility nurses, who will be more than happy to discuss your charts and provide additional advice.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team

Bedømt til 5 ud af 5 stjerner

The only way to know how your body works

Before using Ovusense I was solely relying on LH testing for my ovulation. However, these tests had been giving me inaccurate estimations of my ovulation. Ovusense has helped me to fully understand how my body is working and where we may have been going wrong previously. Without getting ahead of myself, on my 6th cycle using Ovusense, I have received a faint positive this morning which is hopefully going to be our baby. I don't think we would be in this position if I wasn't able to tune into how my body works! I would use Ovusense every time when trying to conceive now (if this isn't the one!) Or in the future for future babies

25. februar 2021
Uopfordret anmeldelse
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Besvarelse fra OvuSense

Thank you for the great feedback Nicola! Best Wishes, Caroline - The OvuSense Team

Bedømt til 5 ud af 5 stjerner

Excellent for giving insight into your own biology

I started using the OvuSense device in January 2019 and my son was conceived on the fifth cycle. At 39 and 50 my partner and I had been having no success in conceiving and had begun to put it down to biology but using OvuSense allowed us to pinpoint ovulation and identify that I had a slightly short luteal phase. Armed with this information and a little planning, we were blessed and our baby boy arrived Valentine’s Day 2020 💞

23. februar 2021
Uopfordret anmeldelse
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Besvarelse fra OvuSense

Congratulations on your baby boy Laura. We hope to welcome you back to OvuSense in the future. Best Wishes - Caroline - The OvuSense Team

Bedømt til 4 ud af 5 stjerner

Happy to recommend

I found out about OvuSense in 2020 when I started my TTC journey. I read ALL ABOUT IT. I did my research, how it worked, watched videos and reviews and had an idea what to expect.

With OvuSense I was able to know that I was not always ovulating. I had a few anovulatory cycles which I would not have known otherwise. I was able to understand my cycles much more and have a better view of my ovulation window.
With the help of OvuSense and Clomid 50mg, I started to notice my temperature and ovulation changes. After 3 cycles of Clomid I was able to conceive in December and I am currently 12w5d pregnant with our first and I’m beyond excited! 😊

I highly recommend the product to BETTER understand your cycles and tracking your ovulation window. While there are a couple glitches that sometimes keep the product from downloading data no matter how or what you try, I would still recommend this product.

23. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First time mom at 40 because of OvuSense.

I am 40 years old and I got pregnant naturally for the first time using OvuSense. It took just two full cycles to get my "Big Fat Positive." Taking my temperature any other way, never worked for me. I never knew if I was doing it right. But with OvuSense, it did all the hard work for me. Wearing the sensor every night was so simple. Doctors didn't think I ovulated. I learned with OvuSense that I actually did ovulate and by the second cycle knew when to baby dance to try to have a baby. I feel very blessed to be pregnant now with a healthy baby boy thanks to OvuSense.

23. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thanks to ovusense

Thanks to ovusense, I now know exactly when I ovulate. My first ovusense baby is almost 2 years old and hoping for #2 soon. I am so impressed with how this device works and the community is amazing

22. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thanks to ovusense I now have 2 year…

Thanks to ovusense I now have 2 year old little boy, after spending a fortune on OPKS and never gettin one positive in the 2 years I used them I then discovered ovusense which shown me I ovulated but just later in my cycle than I though and that my LP was a little too short, i learned so much about my cycles along the way. Will definitely be using again for baby no2

22. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Worked for me! Twice!

I used ovusense to conceive both my children. The second time around I was breastfeeding my first and this helped me make sure I was in fact ovulating and to figure out when.Both times I fell pregnant on my second cycle with ovusense. It’s easy to use and the community that comes with it through their facebook group is so supportive. It’s an excellent product.

22. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ovusense greatly helped me in…

Ovusense greatly helped me in predicting my ovulation day which made us time the BD accurately. I had my BFP at just the 2nd cycle of using Ovusense. I did recommend it straightaway to my friends who are also TTC. I am currently 4wks 2days pregnant.🥰

22. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

100% recommendation!

Amazing customer service and help at every point of the journey. Met Caroline at a fertility show and three months later I was pregnant with my baby girl. Ovusense is easy to use and helped me work out what my actual cycle was. LH strips were telling me I was ovulating at day 14 but Ovusense showed it wasn’t actually until day 21. Two months of trying at the right time and it worked. Will 100% be using Ovusense when ready for baby number 2!

22. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I wouldn’t have my son if it weren’t for OvuSense!

After trying for over a year to get pregnant, I decided to go to a fertility specialist & I bought OvuSense at the same time. I was prescribed clomid 150 mg with a trigger shot twice & used my OvuSense to track my ovulation & it was dead on with the specialists dates. I got pregnant twice but unfortunately lost both babies at 7 & 8 weeks so we decided to take a month off from fertility treatments & just used OvuSense & OvuSense tracked my ovulation day to CD 34 of my cycle right after my second D & E (I don’t usually ovulate on my own) but by using OvuSense I was able to time sex PERFECTLY with my husband & we ended up BD’ing every day in my fertile window & I now have my 19 month old rainbow baby! When I found out I was pregnant after my second D & E, I went back to my specialist & they didn’t believe I was pregnant even though I showed them the positive pregnancy test! If it weren’t for OvuSense, I wouldn’t have known I was going to ovulate & I would not have my baby boy right now. When I’m ready to have another baby, I’m definitely going to be using OvuSense again! This product is amazing!

22. februar 2021
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Bedømt til 5 ud af 5 stjerner

The only Reason I'm nursing a two month old!

The only reason I'm nursing a two month old right now! Ovusense was so helpful!!! I learned my cycle and within 18 months was pregnant! I have hypothyroidism,insulin resistance,hashimotos auto immune disorder,and pcos. I am forever grateful for ovusense and will be renewing my subscription as soon as we start trying for number two!!!

22. februar 2021
Uopfordret anmeldelse

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