Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I planned to send personalized gift boxes to my family for Christmas, and the Le Gourmet Central team made the entire process so smooth.
Communication with Claire was excellent. We worked together to confirm addresses, delivery dates, and product selections. In the end, everything worked perfectly.
I tried Le Gourmet at the beginning of the year and have ordered from them several times since. Their products are truly delightful, and their customer service has been great. After one of my orders, I realized I needed to cancel a butter, and Claire handled it right away with no issue. They also include free items to try, which I think is a really nice touch.
My experiences at Le Gourmet Central have always been exceptional. Their canned fish and charcuterie offerings are top-notch, and their sweet treats are simply delicious. Customer service is exceptional, I highly recommend buying at Le Gourmet Central!
I ordered a French gift box for $250. I received it a week late, no communication regarding shipping. When I got it, two items were broken, and half the items were missing. When I emailed customer service about it, they said they are allowed to substitute items. But they never acknowledged that they neglected to send me half of the items. Do not buy from this company!
Several of us went in together to purchase more than $300 on gourmet foods for a friend's 50th birthday. I was in charge of placing the order. I emailed with a CSR to be sure the order would be shipped/arrive in time for the recipient's party. We agreed upon a ship date (had to be overnight because of perishable items), with an extra day just in case. I also indicated on the order form that I would like to be notified if any item was out of stock (they offer this as a tick box, along with a box for my email/phone number for contact). Lastly, I indicated that this was a gift and wrote a message indicating that it was from the group.
The arrival date came and went. No box, no email indicating it had been shipped. I contacted customer service and was told it was shipped on the expected *arrival* date, not the agreed-upon *shipping* date. When I forwarded the email exchange and the CSR saw that this was incorrect, she basically said, "sorry, but at least it will come tomorrow!" *three days after the party*
When the box did arrive, two items had been substituted without my approval - one was okay, the other was a duplicate of something I'd already ordered...and then card said it was only from me. Not the group - not the message I'd requested.
The food, once it finally arrived, was quite good. The company does sell good quality items; however, their customer service is severely lacking. There was absolutely NO concern about all that had gone wrong with this order. I guess I should be content with the shrug and half-hearted apology. :-(
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
