Great customer service - I had a small issue with getting things set up properly and received a response to my email query in only a couple of hours. They were able to resolve my problem very quickly... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This has been the most beneficial thing to help me conceive TWICE. This has helped me track my hormones which has enabled me to pin point a hormonal issues that the drs and fertility specialist didn'... Se mere
Virksomheden har svaret
The only reason I'm nursing a two month old right now! Ovusense was so helpful!!! I learned my cycle and within 18 months was pregnant! I have hypothyroidism,insulin resistance,hashimotos auto immune... Se mere
After 2 years of trying to conceive naturally then 2 failed rounds of IVF we had given up, last resort I was recommended Ovusense (I used the Ovucore) from a friend who conceived triplets using this... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
OvuSense is the only fertility tracking device that is clinically proven to work whatever is happening in your current cycle, and whatever your cycle type. It provides real-time cycle tracking, predicting, and then confirming ovulation with 99% accuracy, all with one simple measuring sensor that you wear overnight. Unlike other fertility and tracker apps, OvuSense can also help you monitor the effect of lifestyle changes and medications, improving your chances of getting pregnant. Combined with additional personalized fertility and health insights and expert support, that means OvuSense puts you in control.
Kontaktoplysninger
viO HealthTech Limited, Unit 211, Basepoint Business Centre, 377-399 London Road, Camberley, Surrey, GU15 3HL, Surrey, Storbritannien
- support@ovusense.com
- ovusense.com
4,7
Fremragende
119 anmeldelser
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Excellent customer service
Ordered my OvuSense OvuCore monitor and had difficulty downloading my data from overnight. I reached out to customer service and got a response within ~3 hours and they had steps to resolve the issue and was able to download the data right away after working through the steps. Using the OvuCore is so much easier for me than setting an alarm and taking my BBT the same time every morning. Glad i made this purchase!
30. juli 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi,
Thank you so much for your kind feedback.
I'm so glad to hear that our support team were able to help you quickly and that you were able to download your data without further issues.
It's wonderful to know that OvuCore is making your tracking experience easier and more convenient—no more early alarms for BBT!
If you ever need anything else, please do not hesitate to reach out and we will be happy to assist you.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
I used ovusense in 2024 and it helped…
I used ovusense in 2024 and it helped me to pinpoint ovulation and successfully concieve our little rainbow boy after nearly 4 years of ttc. I reached out to customer support to get set up again and they were very helpful and very quick to respond can't wait to get started again
31. juli 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Sabrina,
Thank you for taking the time to leave a review and congratulations on your little boy!
I’m delighted to hear that OvuSense helped you to conceive after TTC for 4 years.
It’s great to welcome you back to the OvuSense family and if you need any further assistance, please don’t hesitate to reach out at any time.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
Amazing customer service!!!!
The OvuSense customer service team were quick, friendly, and super helpful. They responded fast and made everything so easy — really appreciated during a stressful TTC journey. Thank you for the support!
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Kim,
Thank you for taking the time to leave a review, we really appreciate your feedback!
I will pass your kind comments on to the support team, who will be delighted to hear they made everything easy for you.
If we can be of any further assistance, please do not hesitate to get in touch and we will be happy to help.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
I had an issue logging in with the app…
I had an issue logging in with the app (completely my fault!) - I emailed the support desk just before bed and had a response a couple of hours later so I could resolve it the minute I woke up - super speedy, very helpful and informative customer support 😊
2. juli 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Lauren,
Thank you for your kind review. We really appreciate the time you have given to provide your feedback.
I'm pleased to hear that the customer support team resolved the issue to your satisfaction.
If we can be of any further assistance, please do get in touch and we will be more than happy to help.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
I loveeeee the ovusense customer…
I loveeeee the ovusense customer support i had two problems and both were solved quick ♥️ extreme quick replies even emails
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Laila,
Thank you for taking the time to leave a review, we really appreciate your kind comments.
I will pass them on to our customer support team who will be delighted to hear that they were able to resolve your issues to your satisfaction.
If we can be of any further assistance, please do get in touch.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
This product is fantastic
This product is fantastic. I have such a clear picture of when I'm ovulating and what's happening in my cycles. No more guessing as someone with PCOS. Customer service is 5 stars too!
11. maj 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Ceris,
Thank you for taking the time to leave a great review!
I'm delighted to hear that OvuSense has taken the guesswork out of tracking your cycle.
We are always here to help, so please do get in touch whenever you need us!
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
Fantastic customer service!
I haven’t started using OvuSense just yet, but after ordering and receiving it I had an important query - which was answered and resolved within hours!
I was so impressed with the response time, level of service and care I received! Thank you, Betsy and OvuSense!
4. maj 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Mari,
Thank you for your wonderful review!
I will pass your kind comments on to Betsy, she will be delighted to hear that you are happy with the support she provided.
If we can be of any further assistance, please do not hesitate to get in touch.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
I’ve used the Ovusense device for a…
I’ve used the Ovusense device for a while now although had a little break from it for personal reasons. I’ve just had to renew my device as it expired and I have to say, the customer service with the Ovusense team is like no other!!! You can email them anytime with any problems or questions and they’re always available to discuss with customers! Always so friendly and approachable, nothing is too much to ask! I end up messaging at silly times of the day and I never have to wait too long for a response!! My recent interaction was with Betsy, lovely person!!
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Kim,
Thank for for taking the time to leave such a great review and welcome back to OvuSense!
I will pass your comments on to Betsy and I have no doubt she will be delighted that you were happy with the support you received.
As far as we are concerned, there is no such thing as a silly question, so please do get in touch any time you need us.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
Amazing product, app and customer service!
The product itself is amazing, the app is so easy to use and to log so many different things such as symptoms, mood, period flow etc. I use Ovucore and it’s easy to insert and comfortable to wear at night, for the first time I was able to accurately log my ovulation and got pregnant on the first month of using after a MC last year and TTC since nov 2023.
Not only are all these things great but the customer service has been incredible. Very responsive to any query, in depth answers and very kind people who actually care. If you’re on the fence- don’t be! It’s worth the money if it helps to conceive.
4. maj 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Amy,
Thank you for taking the time to leave a great review.
I'm so pleased to hear that OvuSense helped you to conceive and I agree - it's totally worth the money!
If we can be of any further assistance to you, please do get in touch.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
Fantastic service and very efficient…
Fantastic service and very efficient with responses 😁
25. april 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi,
Thank you for the great feedback!
I'm so pleased to hear that you are happy with the support you received.
If you need any further assistance in the future, please do get in touch.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
The customer support team is very…
The customer support team is very helpful! They patiently walk me through a seemingly very dumb question I had, and solved my problem quickly.
24. april 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Jiangyi,
Thank you for taking the time to provide great feedback, we really appreciate your kind comments.
There is no such thing as a silly question, we are more than happy to help you at any time.
If you require any further assistance in the future, please do get in touch.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
5 years of satisfaction!
I have been using OvuSense for 5 years now for tracking my cycles with PCOS. I started using OvuCore but switched to OvuFirst a few years ago. They both work excellently for my unusual cycles. Any time anyone I know is looking for a good BBT tracker I send them in the direction of OvuSense. It is the best, most convenient, and honestly most affordable option out there.
1. april 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Katie,
Thank you so much for your amazing review!
We’re thrilled to hear that OvuSense has been a reliable tool for tracking your cycles with PCOS over the past five years.
It’s fantastic that both OvuCore and OvuFirst have worked well for your unique cycles, and we appreciate you recommending us to others.
Wishing you continued success on your journey, and we’re always here if you need anything.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
Thanks to ovusense
Thanks to ovusense, I now have a couple charts of evidence to why I haven't been able to conceive. Hopefully my dream of becoming a mum is even closer.
Caroline has also been amazing. Caroline has went over and beyond to check in on me and see how things are going and giving advice.
27. marts 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Lauren
Thank you for a wonderful review.
I really appreciate your kind comments and it has been a pleasure supporting you on your journey.
Please do not hesitate to reach out if we can be of any further assistance.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
The OvuSense company is amazing in…
The OvuSense company is amazing in general, and their customer service team goes above and beyond each time I email with an issue. As well as a very quick turnaround time from sending an email to receiving a response and solution. I am Incredibly grateful for their recent generosity and kindness.
21. marts 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Riss,
Thank you for taking the time to leave a review about your OvuSense experience.
I will pass your lovely comments on to our dedicated customer support team, they will be thrilled to hear that you are pleased with your experience.
Please do reach out any time you need us and we will be happy to help!
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
Really helpful for those with PCOS
I have used Ovusense when trying to conceive with both my pregnancies. It really helped me pinpoint my ovulation date, which I previously found very difficult to do as I have PCOS (ovulation strips are useless to me).
Would definitely recommend for people with PCOS looking to get pregnant, or anyone looking to find out more about their bodies and link up with their cycles.
20. marts 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Polly,
Thank you for taking the time to leave a great review!
I'm delighted to hear that OvuSense helped you pinpoint ovulation and you were able to conceive twice.
Wishing you all the very best for the future and we hope to welcome you back to the OvuSense family again!
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
So good I’m doing it again
The short and sweet of it is: OvuSense made my decades long dream of being a mother come true. It was the easiest and most reliable way for me to chart my cycle each month and gain an understanding of when I ovulate. Whenever I’ve had questions about something the response from the OvuSense team has always been quick, kind, and concise.
Now that we are gearing up to try for a second there is no doubt in my mind about where to start. Just ordered a new sensor and I’m so excited to do this again 🤍
11. marts 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Yessica,
Thank you for taking the time to leave a review, it was great to speak to you today.
We are delighted to welcome you back to the OvuSense family and look forward to supporting you on your fertility journey again.
Please do not hesitate to get in touch if you require any assistance, we will be happy to help.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
Betsy was brilliant when dealing with…
Betsy was brilliant when dealing with my query
5. marts 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Carly,
Thank you for taking the time to leave a review.
I will pass this on to Betsy, who will be delighted to hear that she was able to help with your query.
Please do not hesitate to get in touch if you require any further assistance.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team
Query with my chart
I had a query about my chart and emailed on a Sunday morning not expecting any response till the Monday. Customer service is so quick and helpful. My query was answered within a couple of hours.
23. februar 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi,
Thank you so much for your kind words and for taking the time to leave us a review!
We truly appreciate your support and are so happy to hear that you had a great experience.
Your feedback means the world to us, and we’re always here if you ever need anything. Please do not hesitate to get in touch via the website, if we can be of any further assistance.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team
The best customer service!
OvuSense deserves 5 stars based solely on their customer service. Betsy, Caroline and Kate have all been a great support so far and quickly respond to my queries every time.
I have only been using OvuSense for 1 loooooong cycle and it has confirmed that I ovulated on day 67 of my cycle. I would never have ever known that without the ovucore device, as once I missed my period of usually around 39 days I would have always assumed previously that my body was playing tricks and ovulation was a no go that cycle.
I find it comfortable to wear and it doesn’t bother me at night. I’ve never had an issue downloading the data either, and I have an iPhone 11.
So far I have no negatives at all! I just hope that it gives us that long awaited BFP 🙏
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
HI Lucy,
Thank you for taking the time to leave such a lovely review.
I'm so pleased that OvuSense has provided you with valuable insight about your ovulation date. Sending you all the positive luck for a BFP!
Best wishes for Cycle #2 and please do not hesitate to get in touch if you need any assistance.
Have a great week!
Caroline
Customer Relations Manager
The OvuSense Team
So good I bought it twice.
This has been the most beneficial thing to help me conceive TWICE. This has helped me track my hormones which has enabled me to pin point a hormonal issues that the drs and fertility specialist didn't pick up on, im ovulating late and i have luteal phase defect (drs said i wasn't ovulating at all!). I am diagnosed with pcos to so test strips aren't the best for me.
I now have one earth side baby (now 3yrs) and im currently pregnant again thanks to this simple little product.
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra OvuSense
Hi Carlie,
Thank you for taking the time to leave such a wonderful review!
Sending a HUGE congratulations to you! We are absolutely delighted to hear that OvuSense helped you to conceive twice.
Many of our users are told they aren’t ovulating by their specialist and when they start using OvuSense, they realise they are in fact ovulating a lot later in their cycle than what is considered “normal” (Cycle Day 14).
Wishing you a very happy and healthy pregnancy. Please do not hesitate to get in touch if you need any assistance and we will be happy to help.
Kind Regards
Caroline
Customer Relations Manager
The OvuSense Team
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