Outsmarted Anmeldelser 

1.386
•
TrustScore 3 ud af 5

2,8

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Really disappointing customer service. I bought an Outsmarted game from a charity shop to give a pre-owned game a new life while supporting a good cause. Unfortunately, the licence key was mi... Se mere

Bedømt til 2 ud af 5 stjerner

When is first purchased this game about 3 years ago it was brilliant!then about a year or so ago they changed a few things like ring questions and when u get all the rings you get a final amount of qu... Se mere

Bedømt til 5 ud af 5 stjerner

This is a brilliant idea and we really love that you don’t have to be in the same place to play. We often loop in our daughter and her friends who are away at university and it works really well... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Best board game there is!! All the quiz board games others we've had are gathering dust as we've been through all the questions and got bored. Outsmarted is amazing with how interactive the features a... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Legetøjs- og spilproducent

Skrevet af virksomheden

Outsmarted - The Live TV Quiz Show Family Board Game.


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

1 t anmeldelser

5 stjerner
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2,8

Alle anmeldelser

(1.386)

145 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

A great family game - don’t be put off

The mixed reviews made me hesitate, but I am really glad that I went ahead. This has been a hit with the family with ages 8 to 82. The ability to select the categories and provide younger players with more assists and time means that the playing field is much more level. In fact it caused delight amongst the kids that the strongest quizzer (me!) came last three times in a row.
The kids insisted on joining with devices and they do have a tendency to drop out periodically but this may be the device locking and reconnection is swift.
My one criticism is that it is often hard to see the difference between kids’ questions and adult or teen ones.
From a gameplay perspective (for feedback purposes) there should be the ability to get out of a ring question if you realise that you are useless at the subject - getting 5 successive music questions wrong is a little boring, however funny your 8 year old finds it to watch!!
Overall, I rarely write reviews but think it is important for people to know how good this game is given the other critical reviews.

26. december 2025
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Besvarelse fra Outsmarted

Hi Oscar, thank you for taking the time to write such a thoughtful review.

It’s great to hear how well it worked across such a wide age range, and that the category selection and assists levelled the playing field so effectively. That’s exactly what we set out to achieve.

We also completely agree with you on the ring question point. Getting stuck in a category you’re clearly not strong in isn’t ideal gameplay, and this is something we’re already planning to change in an upcoming update very soon so watch this space!

Thanks again for the balanced feedback and we hope you continue to have great fun playing Outsmarted.

Bedømt til 1 ud af 5 stjerner

Bought this game for a pre Xmas party

Bought this game for a pre Xmas party, had so much trouble getting it set up, played for a bit, but questions were sometimes so difficult wasn’t suitable for all ages playing.
Tried to play again on Boxing Day & gave up in the end as couldn’t even get past the loading it up was non existent!!!

20. december 2025
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Besvarelse fra Outsmarted

Hi Roxton

Thanks for your feedback. We’re sorry to hear you had a frustrating experience.

Outsmarted is designed to be quick and straightforward to set up. Inside the app, and on our website, there’s a short “How to Play” video that walks you through starting your first game step by step, which most players find makes things very clear.

If the game wasn’t loading at all on Boxing Day, that’s not normal behaviour, and we’d really encourage you to contact our support team so we can look into why that happened. You can reach support directly through the app, and they’re available 7 days a week to help with setup or any technical questions.

We’re always happy to help get things working properly.

Outsmarted Team

Bedømt til 3 ud af 5 stjerner

Good game some glitches

The game is really good and we enjoyed playing it but it keeps glitching and chucking ppl out of the game and then you can’t rejoin!
Bit of a pain but but when it works it’s really good

27. december 2025
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Besvarelse fra Outsmarted

Thanks for the feedback, and we’re glad you enjoyed the game!

If players are being dropped and can’t rejoin, we’d really like you to get in touch so we can diagnose exactly why that’s happening. The easiest way is to tap the Support button inside the app if you notice unusual behaviour. That sends us technical logs, which lets our team see the precise cause rather than guess.

In most cases, this type of issue is caused by a momentary drop or instability in the internet connection. You would not notice that on most online activities (which buffer) but Outsmarted runs live, much like a Zoom call, so even brief signal drops can interrupt a session and that can be resolved with tech support.

Our technical support is available 7 days a week, and we’re happy to look into it properly and help get things running smoothly.

Outsmarted Team

Bedømt til 3 ud af 5 stjerner

Unzuverlässig

Ansich wäre es ein sehr gutes Spiel wenn nicht ständig Verbindungsprobleme auftreten würden. Beim Spiel mit min. 2 Geräten im gleichen W-LAN bleibt meist eine App im Verlauf des Spieles hängen. Ob Hauptgerät oder Nebengeräte. Was auch vorkam das am Hauptgerät der Ring gewertet wurde und auf dem Nebengerät nicht. Wenn ich mir jetzt ausmale mit anderen Spielern zu spielen die an unterschiedlichen Standorten sind und dann ein Gerät nicht den aktuellen Spielfortschritt anzeigt, brauche ich nicht mal anfangen. Nervt extrem, da man für diesen doch hohen Preis (50€) bei weitem mehr Qualität erwartet. Werde es ziemlich sicher wieder zurück geben, ist extrem Schade da es ein Weihnachtsgeschenk war.

27. december 2025
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Besvarelse fra Outsmarted

Hallo Ralf

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns wirklich leid, dass dies so frustrierend war – insbesondere, da das Spiel ein Weihnachtsgeschenk war.

Outsmarted benötigt eine stabile WLAN-Verbindung, wenn mehrere Geräte verbunden sind.

Outsmarted Team

Bedømt til 1 ud af 5 stjerner

Constantly Crashing

Great concept but after playing around 15 mins into a game the app keeps freezing or crashi g continously disconnecting other player or simply just freezing very annoying and what has been a expensive purchase is usless to play

Edit

Thisbis being played all on new device not old ones like you seem to think

We have never been able to have a full game yet very disappointing

26. december 2025
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Besvarelse fra Outsmarted

Hi there. If the game is crashing, the first thing to check is whether you’re playing on a compatible device.

Outsmarted runs on iPhone, iPad, Android phones and tablets, and Windows PCs, using iOS, Android, or Windows 11. The minimum requirements are an active internet connection, iOS 16 or later, Android 10 or later (64-bit devices only), Windows 11 or later, and at least 4GB of real RAM (8GB recommended).

In the vast majority of cases, crashes happen because the game is being played on significantly older or entry-level tablets that simply weren’t designed to handle demanding, live-connected games like Outsmarted.

We also offer 7-day technical support. Our support team can help diagnose the exact cause on your device and work through practical steps to resolve it wherever possible. If you reach out, we’ll be happy to help.


Outsmarted Team

Bedømt til 2 ud af 5 stjerner

Idee is leuk maar…

App op je telefoon heeft een slechte interface. Tekst is veel te klein. Tijd uitzetten werkt niet. Plaatje zorgt vaak voorverwarring (want misleidend) en neemt veel ruimte in beslag. Ik heb dit spel al een 10x gespeeld. Alle vragen die ik goed had waren gegokt. Echt jammer want het idee is echt goed.

26. december 2025
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Besvarelse fra Outsmarted

Hallo Freek, bedankt dat u de tijd heeft genomen om zo'n gedetailleerde feedback te geven. We vinden het oprecht jammer dat uw ervaring niet aan uw verwachtingen voldeed, vooral omdat u duidelijk de potentie van het spelconcept ziet.

We waarderen het dat u specifieke punten zoals tekstgrootte, timerinstellingen en het gebruik van afbeeldingen hebt benadrukt.

Outsmarted Team

Bedømt til 1 ud af 5 stjerner

Absolute garbage

Absolute garbage. Allows you to set up the game and then crashes as soon as somebody tries to take a turn. This is a one year old tablet and then a current phone. Just how is this so bad? Kids in tears. Cheers guys.

Edit: Tablet was Lenovo Tab M10. Phone was Pixel 8. Both devices allowed you to register, begin to start game, then as first team name starts to appear app force quits. Looked like out of memory issue. Closed everything and rebooted devices. Same. Eventually got it to run on mum's Pixel 10. But be aware that the device requirements for this game are sky high. If you or your kids have devices even a few years old it won't work.

25. december 2025
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Besvarelse fra Outsmarted

Hi Jamie,

We’re sorry to hear about the frustration this caused - especially with children involved.

What you’re describing isn’t consistent with the game’s normal performance. More than a million players successfully completed a game of Outsmarted yesterday, across a wide range of tablets and phones, including devices older than the ones you mention with no issues.

When a game crashes there is a reason, and we have a technical team available.

If you’re willing, please reach out to us directly via our support centre so we can look at the exact devices and setup and get this sorted properly.

The Outsmarted Team

Bedømt til 3 ud af 5 stjerner

Not the best first experience

The game was set to the correct difficulties for the children (junior / teen/ adult) but the kids were getting questions asking about Palestine and Shakespeare and we were getting asked about Taylor swift and skibidi toilet. Seemed back to front. Also players kept being disconnected and the videos to explain the rules need a lot of work as we were still confused on how to move the pieces. Kids got bored as couldn’t answer any questions correct. Being able to take someone out of the game when they have decided to quit would be a good feature. Not the best experience!! We will have another go though

25. december 2025
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Besvarelse fra Outsmarted

Hi Louise,

Thank you for taking the time to share your feedback — we’re genuinely sorry to hear that your first experience didn’t live up to expectations.

We completely understand how frustrating it must have been when the question difficulties didn’t feel age-appropriate. That certainly isn’t the experience we want for families, and we appreciate you highlighting this. We’re continually refining our question pools and difficulty settings, and feedback like yours helps us improve.

We’re also sorry to hear about the disconnections and that the setup videos didn’t provide enough clarity. We know how important it is to get up and playing quickly, especially with children, and we’re actively working on improving both stability and our “how to play” guidance.

Your suggestion about being able to remove a player who has decided to quit is a great one and has been passed on to our development team for consideration in future updates.

If you’d like, our support team would be more than happy to help you get everything set up smoothly and suggest categories that work better for younger players, so your next game is far more enjoyable. Please don’t hesitate to reach out to us directly.

Thank you again for your honest feedback — we really hope your next game is a much better experience.

The Outsmarted Team

Bedømt til 3 ud af 5 stjerner

This used to be a great game

This used to be a great game. However, since the update they've changed it a lot for the worse. It has become hard to the point of being borderline unplayable.

25. december 2025
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Besvarelse fra Outsmarted

Hi Michael,

Thank you for taking the time to share your feedback.

We’re sorry to hear that the recent update hasn’t matched your expectations. Since the update, the game has actually undergone significant improvements, and we’ve received a great deal of positive feedback from families and. You may just need some technical assistance. Please contact our help desk who will be happy to help you.

The Outsmarted Team

Bedømt til 1 ud af 5 stjerner

Useless game

Useless game, app continually crashes. Unusable and a great waste of both time and money. Don't waste your time

25. december 2025
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Besvarelse fra Outsmarted

Hi Dominic,

This would typically happen is you are using an incompatible device, or if you have a corrupt installation of the app – please contact technical support for help.
support@outsmarted.com

The Outsmarted Team

Bedømt til 5 ud af 5 stjerner

Das beste Spiel ever!

Mit jetzt 66 Jahren ist das das geilste Spiel, das ich je kennenlernen durfte! Es hat Suchtpotential. 😁

Man kann es mit echten Spielfiguren und echtem Spielbrett spielen; man kann es aber auch komplett digital (einschließlich virtuellem Spielbrett) spielen. Dabei hat jeder entweder sein eigenes Smartphone/Tablet, oder man teilt sich ein Tablet.

Noch cooler ist es, wenn man den Screen auf dem Fernseher wiedergibt (mirroring).

Habe heute gleich ein zusätzliches Kategorienpaket gekauft.

Wir können gar nicht mehr aufhören zu spielen. 😂

25. december 2025
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Besvarelse fra Outsmarted

Hallo Michael,

Vielen herzlichen Dank für diese großartige Rückmeldung! 😊

Es freut uns unglaublich zu hören, dass Ihnen Outsmarted so viel Freude bereitet – und das mit 66 Jahren genauso wie bei jüngeren Spielern! Genau dieses generationsübergreifende Spielerlebnis war unser Ziel.

Besonders schön ist es zu lesen, dass Ihnen die Flexibilität gefällt: klassisch mit Spielbrett und Figuren, komplett digital oder per Bildschirmspiegelung auf dem Fernseher. Und natürlich freut es uns sehr, dass Sie bereits ein zusätzliches Kategorienpaket entdeckt haben.

Wir wünschen Ihnen weiterhin ganz viel Spaß beim Spielen – und Vorsicht: Das „Suchtpotenzial“ bleibt 😉🎲
Vielen Dank für Ihre Begeisterung und Ihre Unterstützung!

Outsmarted Team

Bedømt til 1 ud af 5 stjerner

it's really a poor game crashes all the…

it's really a poor game crashes all the time. the game itself has a board but no order to it you just roll a dice and go wherever you want. and the customer service is bad full of people with attitude problems who just make policies on the spot

20. december 2025
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Besvarelse fra Outsmarted

Hi

Outsmarted is not a linear board game. Movement is intentionally flexible and explained clearly in the rules. You move in the direction you want so you can collect rings on the topics that interest you.

The companion app holds a 4.8 out of 5 rating on both app stores indicating how solid it is. In the vast majority of cases, repeated crashes are caused by unsupported or low-spec devices, which we’re always happy to help identify and troubleshoot for any of our 5 million registered players.

All service policies are fixed, published, and available in our Terms & Conditions.

Outsmarted Team

Bedømt til 1 ud af 5 stjerner

False Advertising or a Scam, you decide

No idea what the game is like but the company are terrible.
Right now if you go on the site it will tell you free next day delivery, except that's a total lie and they know it (so it's not an error or mistake)
I ordered on the 21st but as it was fairly late in the day i figured it would get sent on the 22nd for delivery on the 23rd because let's be real that's how "next day" works
By late on the 22nd I'd not received a despatch notification so I emailed for help at which point they admitted they had no stock. I asked them why the website still said "next day delivery" and allowed people to order thinking they'd get it next day and they simply stopped replying.
Even if you give them the benefit of the doubt and assume they didn't know they had no stock until the 22nd that still means they've been guilty of false advertising since then and have been selling the product falsely from that point on. There's no mistake, no error because that would imply they've made effort to correct it, but they haven't, it's a scam plain and simple.

Avoid this company!

21. december 2025
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Besvarelse fra Outsmarted

Hi Matthew,

We strongly disagree with this characterisation.

At no point did we state that we had “no stock.” What we explained was that stock was being moved between fulfilment locations. This is standard retail logistics. Our fulfilment partner operates warehouses across the country, and when demand is exceptionally high, stock must be reallocated.

When next-day delivery is shown on our website, it means the order is booked on a next-day courier service (which we provide free of charge). As with all retailers, this is not a guaranteed delivery date, particularly during the Christmas period, when courier networks experience widespread delays.

Regarding communication, our small support team handled an exceptionally high volume of enquiries in the final days before Christmas. Despite this, when you contacted us at 6:56pm, we replied at 7:11pm the same evening with a polite and informative response, including the option to cancel your order and receive a full refund if you did not wish to wait.

Subsequent messages from you accused us of operating a “scam” and engaging in “disgusting little tricks.” At that point, the communication became accusatory rather than constructive, despite us having already provided clear and reasonable options for you. Our staff are not expected to engage with that type of language, and we believe most readers would agree this is a fair boundary.

The situation itself concerns a board game ordered shortly before Christmas that has experienced a delivery delay. While frustration at this time of year is understandable, it does not equate to dishonest practice.

Outsmarted is a well-established product with hundreds of thousands of customers and consistently high ratings across major platforms.

Kind regards,
The Outsmarted Team

Bedømt til 1 ud af 5 stjerner

Next day delivery my ar*e

Looked great. Loads of positive comments on the reviews. Next day delivery. ordered on 21st I though great be here by Xmas. But no. No date set until I checked today on 23rd Dec. Arrival 27th Dec. No good to me. Since seen other reviews stating it has in app purchases at £2.50 a game. Delivery is poor and on thus point I more than agree. Avoid.

21. december 2025
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Besvarelse fra Outsmarted

Hi Amanda,

We understand how disappointing it is when a Christmas delivery arrives later than hoped, particularly when it’s intended as a gift.

When next-day delivery is selected, the order is dispatched using a next-day courier service. As with all retailers, delivery times cannot be guaranteed during the Christmas period, when courier networks are operating at full capacity.

While a late arrival is understandably frustrating, Outsmarted can still be enjoyed once it arrives. If it arrives later than needed and you no longer wish to keep it, our standard returns process remains available.

Regarding in-app purchases, for clarity of those reading - Outsmarted is an expandable game. The base game includes a massive 10,000 questions across a wide range of topics, which is significantly more content than most comparable games. These are also updated free of charge with thousands of new, free questions every year.

Additional question category packs on more niche topics are available from the Question Store for purchase. These are entirely optional and our players love that they have the option to expand and personalise the game to their special interests.

Kind regards,
The Outsmarted Team

Bedømt til 1 ud af 5 stjerner

Item never arrived, next day delivery falsely advertised

Ordered this item on 21/12… outsmarted website advertised free next day delivery and it stated most items sent out same day (mon-sat ordered before 1pm) and its sold out everywhere else so i thought perfect il order it as they seem really ‘on it’ however its now 23/12, website shows it still has not even be shipped, website advertises responses take a few hours, its been 17+ hours so far and no response despite me reaching out twice.

I guess this is not coming in time for xmas?! Or at all?!

Website should not be advertising next day delivery if they cannot fulfil this! Stop taking orders if u cant keep up with demand!! Now im £30 down and no game for christmas!!!!

21. december 2025
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Besvarelse fra Outsmarted

Hi Carina,

We understand how disappointing it is when a Christmas delivery doesn’t arrive as expected, especially when it’s intended as a gift.

When next-day delivery is selected, the order is dispatched using a next-day courier service but next day delivery is not guaranteed. Delays can happen, particularly at Christmas.

Our customer support team is normally able to respond within 15 minutes to one hour with a real person which we are really proud of. In the days leading up to Christmas, enquiry volumes increase by around 100 x, and response times are temporarily extended to 24–48 hours for that reason.

While a delayed delivery is understandably frustrating, it doesn’t affect your ability to enjoy the game once it arrives. If it arrives later than hoped and you no longer wish to keep it, our standard returns process remains available.

Kind regards,
The Outsmarted Team

Bedømt til 1 ud af 5 stjerner

Also wir können dieses Spiel nicht…

Also wir können dieses Spiel nicht weiterempfehlen!! Verstehen diesen Hyper darum überhaupt nicht und schon gar nicht die ganzen positiven Bewertungen davon haben wir uns nötigen lassen dieses zu kaufen. Habens zurückgeschickt.
Erstmal dort die Vorbereitung ziemlich lange ziemlich kompliziertes ganze einzurichten und im Endeffekt sitzt nachher jeder mit seinem Handy davor und wozu das Spielbrett und figuren gebraucht werden.... keine Ahnung. Es ist eigentlich ein reines Handyspiel. Hat uns in keinster Weise abgeholt, da ist ja jedes Wer wird Millionär oder trivial pursuit spannender

22. december 2025
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Besvarelse fra Outsmarted

Hallo, Reiner

vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Es tut uns leid zu hören, dass Outsmarted nicht Ihren Erwartungen entsprochen hat.

Outsmarted ist eines der meistverkauften Familien-Brettspiele und wurde bewusst so entwickelt, dass es klassische Spielelemente mit moderner Technologie verbindet. Das physische Spielbrett und die Spielfiguren werden gemeinsam mit den mobilen Geräten genutzt, um ein interaktives Erlebnis für die ganze Familie zu schaffen.

Für einen reibungslosen Start empfehlen wir unser „How to Play“-Video auf unserer Website, das den Aufbau und den Spielablauf Schritt für Schritt erklärt. Die Einrichtung ist in der Regel sehr schnell erledigt, und unser Kundenservice hilft jederzeit gerne weiter, falls Fragen auftreten.

Schade, dass wir Ihnen dabei nicht helfen konnten, bevor Sie sich zur Rücksendung entschieden haben. Wir respektieren selbstverständlich, dass Geschmäcker unterschiedlich sind, und danken Ihnen dennoch für Ihr ehrliches

Outsmarted Team

Bedømt til 1 ud af 5 stjerner

WORST CUSTOMER SERVICE EVER

WORST CUSTOMER EXPERIENCE EVER!

They just do not care!

Avoid this company!

22. december 2025
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Besvarelse fra Outsmarted

Hi Julie,

You contacted us on 19 December and our team responded promptly to multiple messages on the same day. During those exchanges, we followed the appropriate process with due care: confirming delivery details, checking the address, liaising with the courier, and confirming that the parcel was already in transit. You were kept informed throughout. This was handled directly by our customer services manager during one of the busiest retail periods of the year.

During this correspondence, you requested that we bypass this process and send replacements via next-day delivery immediately. You also stated that you would post on Trustpilot, Google Reviews, social media, and contact Trading Standards.

Unfortunately, it is not standard practice for any retailer to resend an order before checks have been completed on the original shipment. In any event, a guaranteed next-day replacement service was not available at that time, with delivery times to your location estimated at 4–7 days, meaning a replacement would have been extremely unlikely to arrive any sooner.

We appreciate how stressful Christmas deliveries can be, but we did follow the correct process and acted appropriately throughout. We are sorry your order did not arrive in time, and you have been refunded.

Kind regards,
The Outsmarted Team

Bedømt til 1 ud af 5 stjerner

Don’t normally write reviews but….

Don’t normally write reviews but….
Purchased this item on the 27th November as a Christmas gift. Something a little bit different. Delivery was very late so I assumed Evri was delivering it. Contacted them on the 20th December to be told it’s been lost in transit and they couldn’t guarantee delivery before Christmas, Extremely disappointed with the service I’ve received. You would assume they would ensure that it was delivered before Christmas as I had ordered so far in advance! This wasn’t the case ! After reading the reviews it looks like I might have dodged a bullet!

27. november 2025
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Besvarelse fra Outsmarted

Hi Craig,

We’re sorry to hear your delivery was lost in transit.

Unfortunately, we’re only able to act on delivery issues once we’re made aware of them by the recipient. In this case, we weren’t notified by you that it hadn’t arrived until around three weeks after dispatch. Had we been informed sooner, we would have been able to arrange a replacement in time for Christmas.

Kind regards,
The Outsmarted Team

Bedømt til 4 ud af 5 stjerner

Brought the family together (37,35,10,7…

Brought the family together (37,35,10,7 years old). Rather than the kids on their tablets in their rooms. Was fun and easy enough to set up.

If not already a feature, maybe worth capping the amount of turns one player can have, as we have some smart cookies who hogged the questions and gained rings without others getting a turn.

21. december 2025
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Besvarelse fra Outsmarted

Hi D.S,

We are so happy to hear you are enjoying Outsmarted! As a heads up, if you select “timed turns” during setup, it does actually cap the length of each players turn to between 60 seconds and 2 minutes (depending on the speed you choose) and this stops clever clogs from hogging the limelight!

Outsmarted Team

Bedømt til 1 ud af 5 stjerner

Service après-vente déplorable

Service après-vente déplorable, j'ai acheté le jeu deux fois pour l'avoir, car mauvaise adresse a la commande, signalé dans les cinq minutes, mais sois disant impossible de modifier auprès du transporteur, de l'escroquerie. le jeux est un copié collé d'un trivial poursuit, sauf que c'est pas des Camembert mais des anneaux. le côté utilisation du téléphone est bien foutu. Le jeu est bien foutu. Le SAV est une mascarade. »

12. december 2025
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Besvarelse fra Outsmarted

Bonjour Vincent

Merci pour votre retour. Nous sommes heureux que vous appréciiez le concept du jeu et l’utilisation du téléphone.

Nous comprenons votre frustration concernant l’adresse de livraison. Malheureusement, une fois qu’une commande est transmise au transporteur, il n’est pas possible de modifier l’adresse. Nous encourageons toujours nos clients à vérifier soigneusement leurs coordonnées avant de valider leur commande afin d’éviter ce type de problème.

Nous restons cependant à votre disposition pour toute question ou aide future et espérons que vous pourrez profiter pleinement de votre jeu.

Cordialement,
L’équipe Outsmarted

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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