Agree with all the comments that this website is complete run by bots- bots on their website, bots on their Instagram. There is no way to contact them. Even when you are linked up with a human it does... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Agree with all the comments that this website is complete run by bots- bots on their website, bots on their Instagram. There is no way to contact them. Even when you are linked up with a human it does... Se mere
Virksomheden har svaret
Received photo album a bit than normal schedule day. Quality is good. My family liked it. * Print and paper quality is good and compact * May need to improve the response time when designing the... Se mere
Too bad did not check their review before placing an order. They failed to deliver within the committed dateline and when contacted, the bot provided the Aramex tracking number by which it showed the... Se mere
Virksomheden har svaret
Fast and efficient way to create a photo book album no doubt about that. especially when you're in a tight schedule. However, it would better if there was ideas given to create the photo book better l... Se mere
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
BEWARE - I was charged a different amount on my credit card and there is no way to get in touch with Optimalprint directly. I can't find a customer service email or telephone number.

Besvarelse fra Optimalprint
Very good quality prints! We love it so much. And the price is affordable 👍🏻
Would be a perfect 5 stars if the picture could come already assembled in the frame instead of having to assemble it myself.
This was the quickest delivery of a phonebook by Optimal print so far. And without any errors. Well done. I have had some issues in the past but Optimal print is picking up customer service very well. I will keep on using their platform.
Hi,
This is with regards to Order Number 21576541 which was placed yest, 14th March 2022. I had purchased the photobook as I thought it would arrive much earlier as stated on the website 19-20 March if I ordered before midnight. But after submitting my order yest, I received the order confirmation email stating that the estimated delivery is now 21-22 March. I cannot accept this as I need my item by this week 19 march

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Fast delivery and well packaged. Product received is as advertised.
The print was sharp and the colour was vivid despite being a large print. The medium used was strong and the item was well protected for delivery.
Whilst the quality of the product is very good, I find the pricing very high! It seems to get quite alot more expensive each year that I use it. I will likely shop around the next time I want to create my annual family photobook.

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The photo album was amazing. I love the prints and I was impressed that I received my order before the promised date. The only part I was unhappy was I only managed to send my order in after my 3rd time. I spent at least 1.5hrs to sort and edit but it did not go through and this happened twice and I almost gave up. Luckily, I tried one more time and it went through smoothly and by then I missed out some pictures that I really wanted to add initially. It's ok I am happy with the end product ☺.
High quality print and frame - exactly what I ordered. Delivery was quick and hassle-free. Buy with confidence.
Hi, I just placed my photo book order yesterday evening 6th. The estimated delivery dates is misleading. Your product details and home page shown that est. delivery date on 11 jan - 13 jan, but I received my order confirmation with est delivery on 14-17 jan. this is a farewell gift for my colleague, and I need it on 13jan. Any solution? Order No. 20898005, thank you.

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Ordered a aluminum wall print, the print was very low quality and was not at all what was shown on the website. My order number is 20604306

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I ordered because you noticed the estimate arrival time was 7th to 8th Dec. I wanted to pass those cards to my friends on 10th Dec and had to leave Singapore on 11th Dec.
I could not receive those cards before leaving Singapore….
I want to request you refund.

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the website was easy to navigate. the product was printed on thick quality paper & best of all my product arrived within 4days ...im amazed !
Your Customer Support Help staff did not understand my technical ptoblem despite me writing 2x. I wanted to remove the Singapore public holidays from my calendars but your IT system did not allow it. I wrote in but your staff does not understand English and did not help to resolve my problem.

Besvarelse fra Optimalprint
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.