Optimalprint Anmeldelser 

277
•
TrustScore 3 ud af 5

2,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Agree with all the comments that this website is complete run by bots- bots on their website, bots on their Instagram. There is no way to contact them. Even when you are linked up with a human it does... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Received photo album a bit than normal schedule day. Quality is good. My family liked it. * Print and paper quality is good and compact * May need to improve the response time when designing the... Se mere

Bedømt til 1 ud af 5 stjerner

Too bad did not check their review before placing an order. They failed to deliver within the committed dateline and when contacted, the bot provided the Aramex tracking number by which it showed the... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Fast and efficient way to create a photo book album no doubt about that. especially when you're in a tight schedule. However, it would better if there was ideas given to create the photo book better l... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

277 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 93 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(277)

31 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Disappointing, poor quality control

Order #19545360
Although it was nice to see my customised design printed on a mug, my experience was extremely disappointing. Having placed the order in Singapore on the Singapore website, my order was inexplicably sent to London to be printed, resulting in a 5-day delay in the stated delivery time. The quality of the print is decent but the white mug itself has a grey triangle spanning three-quarters of the lip of the mug (not included in my design!) Overall, it was a doubly disappointing experience as the mug is meant to be a meaningful gift for family. No one should feel apologetic to give a gift or have to reconsider giving it! Will not utilise Optimal Print again.

7. december 2021
Uopfordret anmeldelse
Optimalprint-logo

Besvarelse fra Optimalprint

Hi Kathleen,

Thank you for your review and for bringing this to our attention. We work hard to exceed our customers' expectations and we appreciate your feedback.

We have contacted you via email to know more details regarding your feedback and suggestions on how we can improve.

Kind Regards,

Aiza
Optimalprint

Bedømt til 4 ud af 5 stjerner

Little bit expensive. Happy with quality.

(SINGAPORE)
Made a cup for my aunt as Christmas present. Cup costs about 9 dollars after black Friday 50% off discount, however shipping is another 9 dollars so it wasnt much of a discount after all. Cup arrived in about 1 week, vibrant colours and boxed up with protective layer. Thanks!

4. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thumbs up

Been using optimal print for yearly calendar and greeting card
Fast delivery and good quality

30. november 2021
Bedømt til 1 ud af 5 stjerner

Not receiving order.

Please do not order from optimalprint if you expect it to reach on time. I ordered a magic mug (heat changing) on the 13th November 2021. Few days later on the 20th November 2021, they emailed me saying that it was on the way. The Estimated Delivery Arrival was supposed to be on the 19th Nov - 24th Nov. So then I emailed them on the 26th Nov because my item hasn’t arrive and they said “Since the order has not reached you on time, to solve this issue faster for you I have now placed a free reprint. The reprint is set to arrive between: Fri 3 Dec - Wed 8 Dec” As of now, it’s the 28th November and I received another email saying that the order was “Confirmed” again and now the Estimated Delivery Arrival will be on the 3rd Dec - 8th Dec. So now I won’t be surprised if they actually reconfirm my order again on the 8th Dec. Please do not order from this company if you expect it to be on time or even receive your order lmao.

28. november 2021
Uopfordret anmeldelse
Optimalprint-logo

Besvarelse fra Optimalprint

Hello,

Thank you for your review and for bringing this to our attention. We work hard to exceed our customers' expectations, and we appreciate your feedback.

For immediate assistance, you may contact us via Live Chat.
Our support team is available 24/7 here: https://support.optimalprint.com/hc/articles/360001447305

Thanks for choosing Optimalprint.

Kind regards,

Optimalprint

Bedømt til 3 ud af 5 stjerner

Not so User-Friendly

Unable for me to add in texts, find it limited or no options for me to improve the layout, textings, etc.

28. november 2021
Optimalprint-logo

Besvarelse fra Optimalprint

Hi,

Thank you for your feedback.

We're sorry to hear about this issue.

We have contacted you by e-mail to find the best solution for you.

Kind regards,

Shenna
Optimalprint

Bedømt til 3 ud af 5 stjerner

Good printing but price was lowered after I ordered

Good printing but the price was lowered right after i sent in my order. That was kind of disappointing as I ordered quite a few calendars for Christmas. My first time printing with optimalprint. Quality is good, but price-wise can be improved.

14. november 2021
Optimalprint-logo

Besvarelse fra Optimalprint

Good day,

Thank you for your review and for bringing this to our attention. We work hard to exceed our customers' expectations, and we appreciate your feedback.

We have contacted you by e-mail to find the best solution for you.

Thanks for choosing Optimalprint.

Kind regards,

Optimalprint

Bedømt til 4 ud af 5 stjerner

Delivery fees should be consolidated

Products are good quality. However, there could be some improvement to the delivery fees especially when multiple orders are made. I was charged two separate delivery fees which added up to quite a significant portion of the total cost.

6. november 2021

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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