Jake called me back and was extremely helpful One of the Nkuku tea light holders arrived damaged. So Jake has arranged for a replacement set with Nkuku. Both Ombra and Nkuku have excellent custom... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The lamp itself was as expected but customer service was non-responsive. I sent three emails asking a simple question about delivery status (to make sure I could be home that day) yet no one ever repl... Se mere
Virksomheden har svaret
We recently ordered some outdoor lights for our porch. A couple of days after placing the order I received a phone call to advise me that the lights were out of stock and offered an alternative (cheap... Se mere
Virksomheden har svaret
Fantastic service from Jake, who responded to my query outside working hours. He then sourced a product for me which was out of stock nationwide. It was delivered within the agreed timescale as promi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our mission is to offer award-winning lighting from around the world in one place so together we can transform any space.
Kontaktoplysninger
Storbritannien
- 02031 486 864
- info@ombralighting.co.uk
- ombralighting.co.uk
4,2
God
65 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pooky lantern
The Pooky light I wanted was out of stock on the Pooky website so was really pleased to find it on Ombra lighting. Ombra lighting got in touch to let me know it would be a few weeks and the light arrived as expected. Very happy with the purchase and customer service.
11. januar 2023
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Happy we could help Cathy. Thank you for taking the time to write us a review.
Wonderful customer service and great products
Great service and really quick responses every time I had a query. The products are wonderful
27. september 2022
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Thank you for taking the time to write us a review Stephanie!
Great service
17. januar 2023
Besvarelse fra Ombra Lighting
Happy to help Richard. Thank you for taking the time to write us a review
All round excellence.
It was a pleasure working with Jake, nothing was too much trouble. Incredibly efficient and helpful and quick to respond . I would highly recommend and wish them a successful future .
12. januar 2023
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Thank you for taking the time to write us a review Charlotte. We hope you love all your fittings!
Great quality product and service
22. december 2022
Besvarelse fra Ombra Lighting
Really happy to help Stephen, thank you for taking the time to write us a review.
very impressed with Ombra Lighting
very impressed with Ombra Lighting. They were very responsive to and helpful with all queries I raised and offer competitive pricing. Also received my light fitting well within the promised delivery window!
15. december 2022
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Thank you for taking the time to write us a review Sandi. We hope you love your DCW light!!
Outstanding customer service
From the moment I got in touch, Jake at Ombra Lighting was extremely helpful. He went out of his way to ensure I got my order delivered within a tight deadline, which I really appreciated. Excellent customer service. Thank you so much!
16. november 2022
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Very happy we could help Amy! Thank you so much for taking the time to write us a review, it's much appreciated.
speedy delivery, great customer service
I sent a message over the weekend about a product. Received a very quick, detailed reply and placed my order. Item arrived more quickly than I had been advised and I was sent an extra message with the tracking details beforehand. Great customer service.
7. november 2022
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Really happy we could help Sophie. Thank you for taking the time to write us a review.
Besvarelse fra Ombra Lighting
Very happy we could help with this Paula. Thank you for taking the time to leave us a review
Jake could not have been more helpful
Jake could not have been more helpful, really impressed by Ombra’s customer service!
9. august 2022
Besvarelse fra Ombra Lighting
Happy we could help Stephanie! Thank you for taking the time to write us a review.
The team is very helpful and they got…
The team is very helpful and they got my items arrived in time.
29. juli 2022
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Hi Lin, very happy we could help and get you your lights there in time before your big move. I hope it all went well.
Highly recommend
Exceptional customer service and great range of products. When there was a problem (not of Ombra's making) with the supply, they went out of their way to sort it out and to make sure that I was happy with the outcome. Very quick responses too.
Highly recommend!
16. juli 2022
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Thank you for your feedback, we were more than happy to help. Glad everything worked out well with your order.
Great quality products and customer service
Recently purchased a Pooky Carrington pendant light. I was kept updated on the dispatch and the light arrived in 2 days from ordering. Really impressed with the light and with the customer service. It looks great on my landing as a feature light above the stairs. Will definitely shop with you again. Thankyou
13. juli 2022
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Thank you for your review Helen, we were really happy we could help. Enjoy your Carrington pendant!
Above and Beyond
Excellent service. I wasn’t in for the delivery and they actually emailed me to say it had been left at my local post office, I thought it was a lovely personal touch. The product was sent so quickly and I am very happy with it. Thanks Ombra!
23. juni 2022
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Hi Hollie, Thank you for taking the time to write us a review. We were more than happy to help :) Enjoy your order!
Besvarelse fra Ombra Lighting
Thank you for taking the time to write a review Marco. We're glad you're happy with your order.
Besvarelse fra Ombra Lighting
Glad you love your Pooky lights Angela. Thank you for the feedback
as an electrical wholesaler
as an electrical wholesaler , I used this company for the first time and i could not have hoped for a better service and price from this company. really got me out of a sticky situation
15. marts 2022
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Very happy to help Andy. I think the fittings will look great on your project.
Recently bought new lights for my…
Recently bought new lights for my office. Love the product, and the service was really good, would highly recommend Ombra Lighting.
3. marts 2022
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Thanks for taking the time to leave this lovely review Janet, happy we could help.
Great Service and customer support
Great Service and customer support. I would highly recommend this business!
24. februar 2022
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Glad you had a good experience, we hope you enjoy your light Beth
Absolutely amazing customer service
Absolutely amazing customer service! Thanks for the great communication and on schedule delivery. Will definitely order from here again.
23. februar 2022
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Thank you for taking the time to write a review, we're always happy to help.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.