Jake called me back and was extremely helpful One of the Nkuku tea light holders arrived damaged. So Jake has arranged for a replacement set with Nkuku. Both Ombra and Nkuku have excellent custom... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The lamp itself was as expected but customer service was non-responsive. I sent three emails asking a simple question about delivery status (to make sure I could be home that day) yet no one ever repl... Se mere
Virksomheden har svaret
We recently ordered some outdoor lights for our porch. A couple of days after placing the order I received a phone call to advise me that the lights were out of stock and offered an alternative (cheap... Se mere
Virksomheden har svaret
Fantastic service from Jake, who responded to my query outside working hours. He then sourced a product for me which was out of stock nationwide. It was delivered within the agreed timescale as promi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our mission is to offer award-winning lighting from around the world in one place so together we can transform any space.
Kontaktoplysninger
Storbritannien
- 02031 486 864
- info@ombralighting.co.uk
- ombralighting.co.uk
4,2
God
65 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Jake was really helpful and went above…
Jake was really helpful and went above and beyond to assist me. The light is beautiful and extremely well made.
31. august 2024
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Thank you for taking the time to write us a review Donna. We're so glad you love your pendant!
Beautiful Chandelier!
Bought a beautiful chandelier from Ombra. The pricing was competitive, the service was good and it was delivered without fuss within the timeframe outlined.
9. juli 2024
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Very pleased you love your beautiful chandelier. Thank you for taking the time to write us a review.
Besvarelse fra Ombra Lighting
We're glad you're happy with your wall lights. Thank you for taking the time to write us a review.
Quick and easy delivery
Excellent and professional service and communication. Delivery and product 10/10
16. maj 2024
Besvarelse fra Ombra Lighting
Happy we could help. Thank you for taking the time to write us a review.
Excellent quality and service
Loved the service from ombra and the quality of the absolutely beautiful mirrors I received. Thank you x absolutely makes my room.
2. maj 2024
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
So happy you loved your mirrors Anita. We really appreciate you taking the time to write us a review.
Really good customer service and very…
Really good customer service and very happy with my lights!
7. maj 2024
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Thank you for taking the time to write us a review Jacob. Very pleased that you're happy with your lights!
Amazing service
Amazing service, and beautiful products. Over the moon with our chandelier. Thank you so much Jake!!
17. april 2024
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
So glad you're over the moon with your chandelier. Thank you for taking the time to write us a review Amy
Fantastic service from Jake
Fantastic service from Jake, who responded to my query outside working hours. He then sourced a product for me which was out of stock nationwide. It was delivered within the agreed timescale as promised.
Would highly recommend
9. januar 2024
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
So happy we could help Deborah. We hope you love your fittings! Thank you for taking the time out to write us a review, we do appreciate it.
Nice quality light
Very happy with our recent light purchase from Ombra lighting
The light was nice quality and was delivery quickly
I would happily use Ombra again in the future
28. august 2023
Besvarelse fra Ombra Lighting
We're pleased you like your wall light Gary. Thank you for taking the time to write us a review.
Great customer service
Consultation and interaction with Jake, the director for lighting, was very helpful. He is incredibly efficient, responsive, courteous and knowledgable, and gave good advice.
28. august 2023
Besvarelse fra Ombra Lighting
We're very happy you love your fittings and we could help. Thank you for taking the time to write us a review, it is appreciated.
great quality product
great quality product, easy to use website, fast delivery with lots of shipping updates.
28. august 2023
Besvarelse fra Ombra Lighting
We are glad you were happy with our service. Thank you for taking the time to write us a review, we do appreciate it
Really good communication
Really good communication, great service and what can only be described as truly beautiful lamps.
24. juni 2023
Besvarelse fra Ombra Lighting
So glad you love your fittings Leila! Thank you for taking the time to write us a review
Excellent to do business with.
Excellent to do business with. Very quick in answering queries, making the planning of the electricians time easy. Will be buying from again, most definitely. Thank you Jake.
17. april 2023
Besvarelse fra Ombra Lighting
Thank you for taking the time to write us a review Kim. We hope you love your fittings.
Very impressed with service and product
We recently ordered some outdoor lights for our porch. A couple of days after placing the order I received a phone call to advise me that the lights were out of stock and offered an alternative (cheaper) light fitting. These were delivered within a few days and my card credited with the difference. I was really impressed by the personal nature of the exchange- it could have been done by email but it was so much nicer that someone made the effort to call and speak to me to explain the problem and to offer a solution. Great service
29. maj 2023
Besvarelse fra Ombra Lighting
Very happy we could help Amanda. Thank you for taking the time to write us a review, all feedback is appreciated.
Very responsive
Very responsive, product arrived quickly, unfortunately the first was broken, got a second one sent out immediately, responded to my email within a couple of hours… and the lamp itself is gorgeous
5. maj 2023
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Happy we could resolve the issue you had Andrew. Thank you for taking the time to write us a review.
V quickly delivery
21. marts 2023
Besvarelse fra Ombra Lighting
Thank you for taking the time to write us a review
Jake was a great help with finding a…
Jake was a great help with finding a kitchen light for us, will definitely use Ombra again when we start doing up other rooms.
3. marts 2023
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Thank you for taking the time to write us a review. We hope you love your new pendant!
Fantastic help to help me find my lamp…
Fantastic help to help me find my lamp I was looking for. Can really recommend the company.
27. februar 2023
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Thank you for taking the time to write a review Sara. We hope you're loving your Buster & Punch table lamp
Excellent service received
Excellent service received. Jake was very helpful and I would highly recommend.
2. februar 2023
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Thank you for taking the time to write a review Rachel. We hope you love your new light!
The first item I received was defective (the…
The first item I received was defective (the light was scratched) but Ombra Lighting were easy to deal with and arranged for a replacement to be sent out to me very quickly. Great customer service. Thank you.
29. januar 2023
Uopfordret anmeldelse
Besvarelse fra Ombra Lighting
Glad we could get it sorted for you Tom, we hope you love your fitting. Thank you for taking the time to write us a review.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.