An item from my order was missing. I contacted Ollie & within minutes Astro replied. She quickly explained Ollie’s protocol for missing order items; less than 7, account is credited. More than 7, t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My dogs loved Ollie. The problems? I was spending nearly $600 for two medium sized dogs. That is the reason I cancelled the subscription. I was due to receive one more delivery and when I did I prompt... Se mere
The customer service is top notch. We had one issue with one of the 28 soft packages and they took the situation seriously and followed through. They provided a generous credit towards the next order.... Se mere
Virksomheden har svaret
Since my babies have been on Ollie, they have done so much better in their eating desires and tummy issues. When I felt I needed to cancel because of cost, I was able to get things resolved with Faith... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.
Kontaktoplysninger
USA
- ollie.com
4,6
Fremragende
11 t anmeldelser
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My pup and I love you guys!
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for the love! We’re so happy to hear that both you and your pup are enjoying Ollie. It means a lot to us to be part of your pup’s routine, and we truly appreciate you being part of the Ollie family!
Best customer service.
Ollie provides a great product and every interaction I have had with an Ollie professional has been excellent.
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the product and that every interaction with our team has been a great experience. Providing both high-quality nutrition and excellent support is what we strive for, and we truly appreciate you being part of the Ollie family!
Looking for a good and ethical dog food company?
Have always had a great experience with them. Good packaging, good quality dog food. Unfortunately my welcome box container broke, I asked if I could purchase a new one and you guys just sent one for free with the next order… I like love you guys. And so does my dog.
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for sharing this! We’re really glad to hear you’ve consistently had a great experience with Ollie and that your pup is loving the food. We’re especially happy we could quickly replace your welcome box container and make things easy for you. It means a lot to us to have your support—and your dog’s too!
My Roo loves Ollie food what ever makes…
My Roo loves Ollie food what ever makes him happy I'm happy the cool thing is when I call Ollie costumer service they find ways to help me and make it easy on my wallet love how they UNDERSTAND the love we give our fur babies
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for sharing this wonderful feedback! We’re thrilled to hear Roo is loving his food and that our customer service team has been able to support you in a helpful and thoughtful way. We know how much our pups mean to us, and it makes us so happy to know we can help make things easier for you and your wallet while keeping Roo happy and well-fed. We truly appreciate you being part of the Ollie family!
Ollie has a great product
Ollie has a great product - fresh dog food as well as amazing Customer Service that helps with transition as well as support going forward. Flexible food and delivery options and overall great experience!
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for your wonderful review! We’re so happy to hear you’re enjoying both our fresh recipes and the support from our customer service team. It means a lot to know the flexibility in food and delivery options has made things easier for you and your pup. We truly appreciate you being part of the Ollie family!
The phone customer service was perfect
The phone customer service was perfect. Resolved my direct problem and even offered me a small discount for all my troubles.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for your kind feedback! We’re thrilled to hear our phone support team was able to resolve your issue quickly and make things a little easier for you along the way. Providing helpful, thoughtful service is what we aim for, and we truly appreciate you taking the time to share your experience!
Besvarelse fra Ollie
Thank you so much for sharing this! We’re thrilled to hear your dogs are loving the food—happy dogs really do make everything better! We truly appreciate you being part of the Ollie family!
Knowledgeable personnel
Knowledgeable personnel, easy to communicate with, provided very useful information. Excellent customer service.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for your kind words! We’re thrilled to hear our team was knowledgeable, easy to communicate with, and able to provide helpful information. Delivering excellent customer service is something we take great pride in, and we truly appreciate you taking the time to share your experience!
They forgot to renew my website and now…
They forgot to renew my website and now a scammer has it. I told them it was up for sale and they ignored me. They neglected to tell me they couldn't access our Facebook until I asked. What they COULD do was take my monthly subscription.
DO NOT USE THESE PEOPLE.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
We’re sorry to hear about your experience. We do want to clarify that an Ollie subscription is only for pet food and isn’t connected to website renewals or Facebook access.
We’d love to learn more so we can help, please reach out to our Canine Care team with additional details.
Thank you.
The customer service is top notch
The customer service is top notch. We had one issue with one of the 28 soft packages and they took the situation seriously and followed through. They provided a generous credit towards the next order. The packaging for delivery is also topnotch, being delivered in the hot temps of south Florida, have never had one package not totally frozen when we have unpacked the delivery, which by the way is always on time! Our girl Cleo, absolutely loves both the dry baked and the soft fresh. We are very happy with the product, customer service and company! Can't say that very often in today's world.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for your incredibly thoughtful review! We’re so happy to hear that our team was able to address your concern quickly and provide a fair resolution. It’s also wonderful to know your deliveries have been arriving consistently frozen and on time, even in the Florida heat—that’s exactly what we aim for. We love hearing that Cleo is enjoying both the baked and fresh recipes, and we truly appreciate your kind words about our team and company. Thank you for being part of the Ollie family!
So far as a new customer I realized…
So far as a new customer I realized right away this is a great company that take care of the customers !
Plus my Kiki love her new food !
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for your kind words and for giving us a try! We’re thrilled to hear that Kiki is loving her new food and that your experience as a new customer has been such a positive one. Taking great care of both our pups and their people is what we’re all about, and we truly appreciate you being part of the Ollie family!
Emma was amazing
Emma was amazing, helped me meal plan for my year old pitbull that I have no knowledge because I’ve never raised a pup before. I appreciate all the help and the patience with me learning how to feed my pup and what kind of kibble/ fresh food he will benefit from!
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for your kind review! We’re thrilled to hear Emma was able to help you feel confident with your pup’s meal planning and support you as you learn along the way. It’s wonderful knowing you’re finding the right balance for your pitbull, and we’re so happy to be part of that journey with you and your new pup!
Fantastic
This company is fantastic. My picky allergic to everything dog loves his food and licks the bowl clean. He has done this for 2 years plus! Also, my dog has been healthier and had no allergy since he started the food. The customer service and interface is also fantastic. 10/10 from me.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for your amazing review! We’re thrilled to hear your pup has been enjoying his meals for over two years and is licking the bowl clean—that’s the best compliment we could ask for. It’s also wonderful to know he’s been feeling healthier and more comfortable since starting Ollie. We truly appreciate your kind words about our team and experience, and we’re so grateful to have you both as part of the Ollie family!
Amazing experience
Since my babies have been on Ollie, they have done so much better in their eating desires and tummy issues. When I felt I needed to cancel because of cost, I was able to get things resolved with Faith. She was amazing and helped me get too something more affordable while being able to still give my babies what they need.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for sharing your experience! We’re really happy to hear your pups are doing better with their eating habits and tummy issues since starting Ollie. It’s also wonderful to know Faith was able to help you find a more affordable plan that still meets your babies’ needs. We truly appreciate your kind words and are so glad to have you as part of the Ollie family!
Associate Kelly
Associate Kelly, was professional, polite, set my mind at ease and stayed with me the whole way in resolving my concern with address correction for delivery on schedule.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for sharing your experience! We’re thrilled to hear that Kelly was professional, polite, and able to put your mind at ease while helping resolve your address correction. We’re also glad everything stayed on track for your scheduled delivery. We truly appreciate you taking the time to share this and for being part of the Ollie family!
My dog Ollie loves the food
My dog Ollie loves the food. He jumps about and knows exactly where I keep in the refrigerator for him. The food smells good. The customer service has been great and helps me with the ordering process and plan. Im happy with Ollie!
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for your wonderful review! We’re thrilled to hear Ollie is so excited for his meals—knowing exactly where to find his food in the fridge is adorable! We’re also glad you’re enjoying the quality of the food and that our customer service team has been helpful with your ordering and plan. We truly appreciate you being part of the Ollie family!
My senior chihuahua joey loves her…
My senior chihuahua joey loves her Ollie food. It is very moist and easy for her to eat . It came with a cool container with a scooper witch made it easy to store and serve. I order her the calm treats they are also very soft and easy for her to chew. We are very pleased.
Thank you Ollie.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for your kind review! We’re so happy to hear Joey is loving her Ollie meals and that the texture is making it easy and enjoyable for her to eat. It’s great to know the storage container and scooper have made mealtime even more convenient for you. We’re also glad she’s enjoying the Calm treats—especially since they’re nice and soft for her. We truly appreciate you being part of the Ollie family!
My picky dogs didn’t even stop to…
My picky dogs didn’t even stop to breathe the ate all their food and licked there bowls clean.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
Thank you so much for sharing this! We’re thrilled to hear even your picky pups couldn’t resist and cleaned their bowls—that’s the best kind of feedback we could get! We truly appreciate you being part of the Ollie family and are so happy your dogs are enjoying mealtime so much!
Ollie human grade dog food
It a little pricey but my Cody loves it ! It’s worth the $ as long as my Cody’s loves it
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
That is so wonderful to hear! We are thrilled to know that Cody is loving his meals. Quality ingredients are definitely an investment, but seeing that wagging tail makes it all worth it. Thank you for being part of the Ollie family! 🐾
Ollie is the best thing I have ever…
Ollie is the best thing I have ever done for my baby. It also has been the best for me because there is a whole team that we now belong to that helps us with every and anything.
KUDOS TO ALL WHO MAKE OLLIES!!!
26. april 2026
Uopfordret anmeldelse
Besvarelse fra Ollie
We are so touched by your kind words! Knowing that we’ve made such a positive impact for both you and your baby is exactly why we do what we do. Welcome to the Ollie family—we are always here to support you! 🐾✨
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.