An item from my order was missing. I contacted Ollie & within minutes Astro replied. She quickly explained Ollie’s protocol for missing order items; less than 7, account is credited. More than 7, t... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
An item from my order was missing. I contacted Ollie & within minutes Astro replied. She quickly explained Ollie’s protocol for missing order items; less than 7, account is credited. More than 7, t... Se mere
Virksomheden har svaret
The customer service is top notch. We had one issue with one of the 28 soft packages and they took the situation seriously and followed through. They provided a generous credit towards the next order.... Se mere
Virksomheden har svaret
Since my babies have been on Ollie, they have done so much better in their eating desires and tummy issues. When I felt I needed to cancel because of cost, I was able to get things resolved with Faith... Se mere
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Ollie is great!! The only thing I would change if I could would be to have no rice in the lamb dish or more recipes that did not contain rice as my dogs are allergic to it. Obviously it’s hard f... Se mere
Virksomheden har svaret
Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.
USA
Har besvaret 98 % af deres negative anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The email response back to me was very timely, Astro seemed to understand my issue and offered a quick and easy solution! Very pleased. Thank you!
I trust the ingredients! Customer service has been exceptional and the plan for my dogs is much more affordable than I thought.

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Always packed well and delivered frozen solid.

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First my dog absolutely loves every pack of food he got. Second the price per month is unbeatable.

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Really great customer service. Person was friendly understanding and helped figure out everything.

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An item from my order was missing. I contacted Ollie & within minutes Astro replied. She quickly explained Ollie’s protocol for missing order items; less than 7, account is credited. More than 7, they send. Therefore, as this was 1 (one) item, my account was immediately credited. I appreciated the prompt response and explanation of Ollie’s procedures. No hassle. No back & forth. No confrontation. A pleasure to do business with Ollie!!

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First food my dogs will eat straight up without any toppings!!!!!

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Excellent dog food! Human grade food. My puppy loves it and won't eat anything else.

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My pup love ollie so much ❤️ 💕 Good and amazing she eat all

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I called for help with a revision to my standing order and Shane addressed my needs swiftly, professionally and was pleasant

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Ollie is a pleasure to work with! They provide excellent quality dog food in customizable plans that both work with my two dogs’ needs but also my budget and schedule.
I can’t make any direct scientific claims, but my dogs have been eating Ollie for years - a majority of their lives- and they are both always healthy and happy. According to their vet, my 12 year-old pup has the health of a 6 or 7 year old. Though he will eventually get some of the afflictions of age- I give Ollie a good deal of the credit for the good health of my dogs (of course exercise, regular vet visits, genetics, etc play a role too).
My pups absolutely love their food and prefer their Ollie to their dog treats. I have the split plan that is both the dry and wet food. I am able to use the dry food for training and I often thaw and then freeze their wet food into Kongs or West-paws to keep them occupied and engaged.
Meal time has become extremely important to them and I am always reminded when dinner is a little late.
Any questions, requests, or issues are always taken care of promptly, professionally, and pleasantly.
I recommend Ollie to anyone who wants to feed their dog food that is extremely high quality, easy to receive and use and that also is flexible with food type and price points.

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Very easily was able to reactivate my account for the correct quantity, applying 50% discount I had received and able to provide a shipping date to accommodate my need.

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My dog 🐕 love the food and I can see lost weight. The veterinary say he lost 3 pound. He was 87 now 84.
Thank

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The shipment I received last week had part of the packets thawed out. I received replacements today and none off the packets were thawed. Good customer service in making the replacements. Thanks.

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Orders are always spot on. If delivery says on Wednesday it will be there on Wednesday

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My dogs love this food. Their poop 💩 is fantastic!
I love the convenience and having it delivered and how I can adjust to my needs.

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.