Olectrical Anmeldelser 

275
•
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Do not buy anything from Olectrical. There is no contact telephone number if anything goes wrong, and they are very unresponsive on email. My order arrived and was of such terrible cheap quality I ask... Se mere

Bedømt til 5 ud af 5 stjerner

Having purchased some strip lights from the company I decided to buy som more of the same as I was very pleased with the product. Unfortunately I could not find this again on the company's website (wh... Se mere

Bedømt til 5 ud af 5 stjerner

A great service, I live in the Highlands and Islands and no additional charges for postage (accepted it takes a day longer, but I am 650 miles north on London, everything takes a wee bitty longer)...... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Not having much success with these units - ordered one and hit was delivered tin complete - the box had been opened at some time and the mains adapter was missing. Returned the unit and ordered a re... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Elektronikbutik

Skrevet af virksomheden

Team Olectrical is a team of entrepreneurs passionate about technology and innovation, working towards getting life easy. Our goal on Olectrical is to provide a marketplace for sellers and a single place for the customer to buy all electrical products at a discounted price and also to save money, save energy and reduce the carbon footprint.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

275 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(275)

17 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Dishonest company

Rubbish service my order was not delivered despite that I have been charged for it and on top of that I have been chasing your company by emails, filling out your online forms and leaving several voicemails despite alll that olectrical company has still not responded by emai, text or phone call. I want my full refund ASAPaa your company has failed not to deliver under the consumer rights I am entitled to a full refund and compensation. Anyone interested purchasing from this company do not. What is more insulting is that you keep sending emails for a review when you have NOT delivered my order.Disappointing, untrustworthy, unprofessional and despicable company & customer service.

14. februar 2024
Bedømt til 1 ud af 5 stjerner

Worst experience dodgy seller

I ordered two heaters and came damaged. Emailed the seller no one responded to my email. Worst experience ever. Never buy anything from this seller. 0 customer satisfaction. Not recommended at all!

3. december 2023
Bedømt til 5 ud af 5 stjerner

**⭐⭐⭐⭐⭐ 5/5 Stars

**⭐⭐⭐⭐⭐ 5/5 Stars: Exceptional Experience with olectrical.co.uk! 🌟**

I recently purchased a padlock from olectrical.co.uk, and I must say, I am thoroughly impressed! From start to finish, the experience was nothing short of exceptional.

**1. Seamless Ordering Process 🛒:**
The website's user-friendly interface made browsing and selecting the perfect padlock a breeze. The detailed product descriptions and clear images ensured I made an informed choice.

**2. Lightning-Fast Delivery 🚚:**
I was pleasantly surprised by how quickly my order arrived. The package was securely wrapped, and the padlock was in perfect condition.

**3. High-Quality Product ⛓️:**
The padlock itself exceeded my expectations. It's sturdy, well-crafted, and clearly built to last. I have no doubt it will serve its purpose effectively for years to come.

**4. Outstanding Customer Service 🌟:**
I had a minor query about the product specifications, and the customer service team at olectrical.co.uk was incredibly prompt and helpful in their response. It's evident they prioritize their customers' satisfaction.

**5. Competitive Pricing 💰:**
Considering the top-notch quality of the product, the pricing was more than reasonable. It's refreshing to find a company that offers such value for money.

In conclusion, my experience with olectrical.co.uk has been outstanding. They have earned a loyal customer in me, and I will not hesitate to recommend them to friends and family. If you're in need of electrical supplies, look no further!

Thank you, olectrical.co.uk, for setting the bar high in terms of product quality, customer service, and overall experience. I'll definitely be returning for any future needs.

Warm regards,

Chitra🌟

14. september 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very bad customer service

Very bad customer service. Purchased an LED light panel and one side did not work.
Sent countless emails and left messages on the phone as they do not answer but they never get back to you.
I would not recommend using this company

19. juni 2023
Uopfordret anmeldelse
Olectrical-logo

Besvarelse fra Olectrical

Dear Mr. Witney, we apologize for the inconsistency in the service. One of our customer services agents will contact you within next 48 hours and we assure you that we will resolve the issue for you. If we cannot resolve it, we will issue you the refund. Kind regards, Team Olectrical

Bedømt til 1 ud af 5 stjerner

Non existing Customer Service

Well, I'm still waiting for someone to contact me about a faulty light fitting - the voicemails are not being returned, the emails are being ignored and I've been trying since June.

5. september 2023
Uopfordret anmeldelse
Olectrical-logo

Besvarelse fra Olectrical

Dear Zoe, we sincerely apologize for the inconvenience caused to you. One of our team members will respond to your query within next 48 hours and we will resolve the issue for you. If we cannot resolve it, we will issue you the refund. Kind regards, Team Olectrical

Bedømt til 1 ud af 5 stjerner

Potential fraudulent company

Purchased item in good faith but Olelctrical informed me 3 weeks after the purchase that DPD and FedEx would be charging and additional £25 to deliver my item to Northern Ireland. I was offered the option to cancel the order which I did, however I have not been refunded nor have the company contacted me again. I am suspecting some criminal activity is behind this because I know both DPD and FedEx have both delivered items to me on numerous occasions without any surcharge. I would not recommend using Olelectrical under any circumstances.

8. august 2023
Bedømt til 1 ud af 5 stjerner

Placed order and expected prompt…

Placed order and expected prompt delivery as for an urgent job, received an email saying “we are experiencing delays with our courier,please allow an additional day for delivery” several days later after several “Vodafone voicemail” messages (seems a bit odd for a business) not responded to,and emails,receive a message that the supplier had insufficient stock to fulfill the order and they had cancelled the order !
Customer has now gone elsewhere as I couldn’t say when I might be able to install, very shoddy service, best to avoid Olectrical or your business too,may suffer

19. juni 2023
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I ordered an Infrared panel Heater with…

I ordered an Infrared panel Heater with timer , I even have the screen shots for proof, Item turned up with no timer..... I have emailed the company several times, I got fed up and asked for return details.... Nothing since.... I've ended up keeping the item that is useless for what I needed. I won't be using them again. Its been over 3 months!

1. november 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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