The response I received from Olavitaskin was the fastest I've ever received. They responded in less than 2 minutes when I emailed them about needing to cancel my order because the product is causing... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered only once and I was not happy with the product. To my surprise I received 2nd shipment without my order and charged to my credit card and I tried so many times to return and I did no get a... Se mere
Virksomheden har svaret
Olavita has been very understanding and helpful with this issue and I appreciate that so much. They have shown kindness and patience and I appreciate that more than I can say. I will definitely cons... Se mere
Virksomheden har svaret
My original order of 2 bottles arrived, fast followed by another 2 bottles. I was informed I purchased a subscription and was assured it would be paused for 60 days. 30 days later 2 more bottles au... Se mere
Virksomheden har svaret
3,4
Middel
137 anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service Well Done
Customer service addressing a concern was more than adequately addressed and much appreciated. Thank you
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Virginia,
Thank you so much for your kind words — they truly mean a lot to our team.
If you ever need anything in the future, please don’t hesitate to reach out — we’re always here and happy to help.
Kind regards,
Olavita Support Team
The product is great so far- seeing…
The product is great so far- seeing results after a few days. The product arrived quickly and the company responsive to my inquiry.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Lisa,
Thank you so much for your kind words — they truly mean a lot to our team.
If you ever need anything in the future, please don’t hesitate to reach out — we’re always here and happy to help.
Kind regards,
Olavita Support Team
Please cancel my subscription
Please cancel my subscription. Your product irritates my skin and causes me to break out.
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Caroline,
We’re sorry to hear about your experience and understand your concern, especially regarding a reaction.
We’d be happy to assist you with both your refund request and subscription cancellation. Please reach out to us directly at support@olavita.co
so we can review your account and resolve this as quickly as possible.
Our support team is here to help and will make sure your case is handled promptly.
Kind regards,
Olavita Support Team
Besvarelse fra Olavitaskin
Dear Pamela,
Thank you for your feedback❤️
If your issue is still ongoing, please don’t hesitate to reach out to us directly so we can assist you as quickly as possible at support@olavita.co
Kind regards,
Olavita Support Team
I canceled my subscription 2 mos ago…
I canceled my subscription 2 mos ago and was told it was too late to stop the shipment. Then a month ago I was notified of another shipment at which time I wrote reminder had canceled. But was sent another order anyway. Have sent several emails to verify cancelation this past month. YESTERDAY I wrote it was bad customer service to take over a month to respond and TODAY I get an email first giving me an option to pause/delay or cancel my subscription. To which I answered cancel-how many times must I say so?!? TODAY I received the final notification of cancellation. NO I have not been happy this situation was handled!! Besides taking 2 mos I had to receive to orders!!
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Myrna,
We’re sorry to hear about your experience and understand your concern, especially regarding a reaction.
We’d be happy to assist you with both your refund request and subscription cancellation. Please reach out to us directly at support@olavita.co
so we can review your account and resolve this as quickly as possible.
Our support team is here to help and will make sure your case is handled promptly.
Kind regards,
Olavita Support Team
It was GREAT because it was handled SO…
It was GREAT because it was handled SO quickly and without any muss or fuss.
The agent was polite and understanding and kind.
I am still using the product and expecting good things.
But I have amassed such a backlog, that I have to catch up.
Thank you again for such a great experience!
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear,
Thank you so much for your kind words — they truly mean a lot to our team.
We’re delighted to hear that you had such a positive experience and that our team was able to support you with understanding and care. Providing helpful, human support is always our priority, and feedback like yours reassures us that we’re on the right track.
If you ever need anything in the future, please don’t hesitate to reach out — we’re always here and happy to help.
Kind regards,
Olavita Support Team
The customer support person was very…
The customer support person was very helpful and understanding Prompt and courteous
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Adolfo,
Thank you for your feedback❤️
If your issue is still ongoing, please don’t hesitate to reach out to us directly so we can assist you as quickly as possible at support@olavita.co
Kind regards,
Olavita Support Team
Carlos
Carlos, understood my frustration, and wanted to help correct the problem, He did, he is wonderful. Made my day, thank you.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Linda,
Thank you so much for your kind words — they truly mean a lot to our team.
We’re delighted to hear that you had such a positive experience and that our team was able to support you with understanding and care. Providing helpful, human support is always our priority, and feedback like yours reassures us that we’re on the right track.
If you ever need anything in the future, please don’t hesitate to reach out — we’re always here and happy to help.
Kind regards,
Olavita Support Team
Frances was wonderful.
My great experience was in speaking with Frances. She was helpful, friendly, and prompt when I called to cancel my subscription.
I found the Olavitaskin product to be lovely, but I developed an allergy to it.
I would give the company a 5 rating, except I called a month ago to cancel my subscription, and still received another shipment, which I paid for and can't use. But I would give the customer service department a 5 for sure.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Chris,
Thank you so much for your review!❤️✨
Frances will be very happy to read your review.
Please reach out to us at support@olavita.co if you ever experience any issue with your order.
Kind regards,
Olavita Team
Just bad. Not a good company to do business with.
I ordered 1 bottle & received it-I wanted to try it. 3 weeks later I noticed I had a pending charge for another bottle. I called, they said it was their policy to auto send me it- I did not order it! I asked them to cancel but stated it was policy and I had to buy another bottle :( No refunds, although their website states they will give you a full refund after 90 days. I called my bank to stop payment, and they reversed payment. Don't buy, it is a scam. They do not deserve 1 star. Also, I noticed on March 31, 2026 that Amazon sells one bottle of serman for $16, a much better buy. And they do free returns.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Sherry,
We’re very sorry to hear about your experience and understand your frustration.
We would like to clarify that we do not have any policy that requires customers to purchase additional products without consent. We would really appreciate the opportunity to review your case in detail and make sure everything is properly addressed.
Regarding third-party platforms, products sold on marketplaces such as Amazon are not affiliated with us, and we cannot guarantee their authenticity or quality.
Please reach out to us at support@olavita.co with your details so we can assist you further and work toward a proper resolution.
We’re here to help.
Kind regards,
Olavita Team
They don’t even deserve one star
They don’t even deserve one star! The most frustrating scam I’ve ever dealt with! The only kinda and helpful “person” is their messaging robot lady!
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Michelle,
We’re very sorry to hear about your experience and understand how frustrating this must have been.
We can confirm that we have reached out to you and your order has now been canceled. Please kindly check your inbox (and spam folder just in case) for the confirmation.
If you need any further assistance, we’re here to help and would be happy to support you.
Kind regards,
Olavita Team
Totally dissatisfied
Totally dissatisfied
I only ordered one order at $100 .
A second and third shipment was sent after I communicated it be cancelled after the 2nd order arrived. Now, I received a 3rd order and cannot get a refund on 2nd or 3rd order.
Will NEVER NEVER order anything again!
Was misleading, not cancelled upon my request at 2nd order. Then, received a 3rd order. I feel I am entitled to a $200.00 refund and I have offered to return the Unopened six bottles.
Very disappointed and dissatisfied!
Poor customer service.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Carolyn,
We’re very sorry to hear about your experience and completely understand your frustration.
This is not the experience we aim to provide, especially regarding cancellations and multiple shipments. We would really like the opportunity to review your case in detail and work toward a fair resolution for you.
Please reach out to us at support@olavita.co and provide your order details so we can investigate further and assist you properly.
We would truly appreciate the chance to make this right for you.
Kind regards,
Olavita Team
Working with Arti on subscription change
Working with Arti on a change in the subscription was very professional and fast in replies. Thanks P. Eldridge
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Patricia,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. Arti will be happy to hear your feedback — we truly appreciate your support!
Problem handling
The person on the Olavita team was polite and understanding handling my problem
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Carol,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
If you have any question please do not hesitate to email us at support@olavita.co
It was unclear to me that I was…
It was unclear to me that I was receiving multiple shipments and recurring orders. Customer service took good care of my request.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Patricia,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
Olavita Team
Very Nice Product.
The product is very good but my 1st order ended up being 9 boxes rather than the 6 that I was attempting to order. I did not want automatic shipments. I simply cannot afford to do it that way. Sorry for any inconvenience, however, thanks for your help & understanding.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Mary,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible.
If you have any question please do not hesitate to email us at support@olavita.co
So you say you are cancelling how can I…
So you say you are cancelling how can I write a review when my past three requests have gone ignored and double shipments continued to ship. I have such a quantity I shall never use, I wish a return and refund
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Cheryl,
Thank you for your feedback — we understand how frustrating this situation must feel.
We would really like the opportunity to assist you and make sure everything is properly taken care of. You can reach out to us anytime via email or phone, and our team will be happy to help review your case, cancel any subscription, and resolve any concerns.
📧 support@olavita.co
📞 (754) 227-6438
We’re here to support you.
Kind regards,
Olavita Team
I wanted to cancel subscription earlier…allow me
I wanted to cancel subscription earlier and it would not allow me...
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Debby,
Thank you for your feedback — we understand how frustrating this situation must feel.
We would really like the opportunity to assist you and make sure everything is properly taken care of. You can reach out to us anytime via email or phone, and our team will be happy to help review your case, cancel any subscription, and resolve any concerns.
📧 support@olavita.co
📞 (754) 227-6438
We’re here to support you.
Kind regards,
Olavita Team
Very easy to order and easy…
Very easy to order and easy communication with company support
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Allyson,
Thank you so much for your kind words! ❤️
We’re really glad everything was resolved quickly, and we always do our best to help as efficiently as possible. If there is anything else we can help, kindly reach out to us at support@olavita.co
Olavita Team
I was charged for 2 shipments that I…
I was charged for 2 shipments that I didn't want.
I wasn't satisfied with the performance of the product.
The advertising pictures showed far more results than I actually experienced. The 2nd order followed so quickly thatI wasn't able to even finish the first bottle before another 3 bottles appeared, then another shipment on the heels of that one, then I was notified that another one was on it's way. I had canceled in writing but I have still remained on the "autoship account".
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Cyndee,
We’re very sorry to hear about your experience and understand how frustrating this situation must be.
This is not the experience we aim to provide, especially regarding shipments and cancellations. We would really like the opportunity to review your case in detail and make this right for you.
Please reach out to us at support@olavita.co with your details so we can assist you promptly, ensure your subscription is properly canceled, and work toward a fair resolution.
We’re here to help and would truly appreciate the chance to resolve this for you.
Kind regards,
Olavita Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.