The response I received from Olavitaskin was the fastest I've ever received. They responded in less than 2 minutes when I emailed them about needing to cancel my order because the product is causing... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered only once and I was not happy with the product. To my surprise I received 2nd shipment without my order and charged to my credit card and I tried so many times to return and I did no get a... Se mere
Virksomheden har svaret
Olavita has been very understanding and helpful with this issue and I appreciate that so much. They have shown kindness and patience and I appreciate that more than I can say. I will definitely cons... Se mere
Virksomheden har svaret
My original order of 2 bottles arrived, fast followed by another 2 bottles. I was informed I purchased a subscription and was assured it would be paused for 60 days. 30 days later 2 more bottles au... Se mere
Virksomheden har svaret
3,4
Middel
137 anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered only once and I was not happy…
I ordered only once and I was not happy with the product.
To my surprise I received 2nd shipment without my order and charged to my credit card and I tried so many times to return and I did no get any help.
I will appreciate if you refund my money and send me the address for return
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Manoosh,
We’re sorry to hear about your experience.
At this time, we’re unable to locate any order details under the name provided in this review. It’s possible the order was placed under a different email address or name.
Please contact us at support@olavita.co with your order information so we can properly review your case, assist with the return process, and help resolve this for you.
— Olavita Customer Support
Olavita has been kind and understanding
Olavita has been very understanding and helpful with this issue and I appreciate that so much. They have shown kindness and patience and I appreciate that more than I can say. I will definitely consider ordering from them in the future.
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Elizabeth,
Thank you so much for your kind words — they truly mean a lot to us.
We’re very glad we could support you and help resolve the issue in a way that made you feel heard and cared for. Your appreciation means more than you know.
We’d be happy to assist you again anytime in the future.
— Olavita Customer Support
The Olavita team are very professional…
The Olavita team are very professional and answer all your concerns! They are very caring and there to help at anytime, even questions about a late order delivery. Thank-you. 💜
17. maj 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Josette,
Thank you so much for your kind words — we really appreciate it.
We’re glad we could respond quickly and resolve your issue to your satisfaction. That’s exactly the experience we aim to provide.
Thank you again for your support.
— Olavita Customer Support
Amazingly fast and favorable response!!!…
The response I received from Olavitaskin was the fastest I've ever received. They responded in less than 2 minutes when I emailed them about needing to cancel my order because the product is causing my perioral dermatitis to worsen, flake and burn. A super fast refund was sent !!! I can't praise the customer service I've received from Olavitaskin.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Sheryl,
Thank you for sharing your experience — we truly appreciate it.
While we’re sorry to hear the product didn’t suit your skin, we’re glad our team was able to respond quickly and take care of the refund for you.
Wishing you all the best, and thank you again for your kind words about our support.
— Olavita Customer Support
Prompt cancellation of the monthly order.
I received my order and used it with positive outcome s. I like the product but am not ready to order it monthly. I like to order it myself when I want it. Thank you so much for listening and stopping the monthly delivery. I will let you know when I can use more. You handled my situation as I wanted. I appreciate it Thank you so much.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Estelle,
Thank you so much for your kind feedback — we really appreciate it.
We’re glad to hear you’re enjoying the product and that the cancellation was handled exactly as you wanted. You’re always welcome to order whenever it suits you, and we’ll be here when you’re ready.
Thanks again for your support.
— Olavita Customer Support
Besvarelse fra Olavitaskin
Dear Susan,
Thank you so much for your kind feedback — we really appreciate it.
Thanks again for your support.
— Olavita Customer Support
Subscription flawed
My original order of 2 bottles arrived, fast followed by another 2 bottles. I was informed I purchased a subscription and was assured it would be paused for 60 days. 30 days later 2 more bottles auto shipped. When I inquired I got an identical form letter offering to pause for 60 days. The other option (also a form letter) charged me for returning the product and a nominal restocking fee. Not sure why I should be inconvenienced for your company’s error. Terrible service. It’s not about the money and everything about principle. I canceled my subscription entirely. What if I’d ordered 4 bottles, would 4 more have come within 30 days? Product is good but I don’t care for high pressure sales tactics. You should have more faith in the quality of your product rather than forcing it on people. Not good Olavita; do better.
Quick update to send kudos to customer service for the final resolution. I received a sincere apology, credit for last shipment, and complimentary product. Thanks for making it right Olavita!
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Irene,
Thank you for taking the time to share your experience — we completely understand your frustration.
We want to assure you that your subscription has now been fully canceled, and a refund has been issued for the additional shipments.
This should not have happened, especially after your request to pause, and we sincerely apologize for the inconvenience caused.
You should never feel pressured or inconvenienced in this way.
We appreciate your honest feedback and will use it to improve our processes going forward.
— Olavita Customer Support
I cancelled the auto ship and they…
I cancelled the auto ship and they continued to ship .Now I have to orders to return.
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi there,
We’re sorry to hear about your experience.
At this time, we’re unable to locate any order under your name based on the information provided. It’s possible the purchase was made under a different email or through another source.
Please reach out to us at support@olavita.co
with your order details so we can look into this and assist you directly.
— Olavita Customer Support
Good customer service
I was apparently signed up for a subscription without my knowledge, but they very quickly & easily cancelled it, and refunded an order I did not place. Jerry from support was most helpful!
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Ella,
Thank you for sharing your experience — we really appreciate it.
We’re glad Jerry was able to assist you with the cancellation and help find a solution.
— Olavita Customer Support
Customer service handled my concerns…
Customer service handled my concerns quickly and effectively.
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Brenda,
Thank you for sharing your experience — we truly appreciate it.
we’re glad our team has been able to support you with quick and personal service.
Thank you again for your support.
— Olavita Customer Support
Arti showed me my mistake
Arti showed me my mistake. He cancelled my account for me.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Janet,
Thank you for your kind words — we really appreciate it.
We’re glad to hear your issue was resolved quickly and that you had a great experience with our customer support team.
— Olavita Customer Support
I made an error in ordering one of…
I made an error in ordering one of their products and their customer team facilitated a cancellation and a refund without making me feel badly about it
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Maria,
Thank you for sharing your experience.
We’re glad our team was able to help you correct the order and handle the cancellation smoothly — that’s exactly what we aim for.
— Olavita Customer Support
The OLAVITA company has wonderful…
The OLAVITA company has wonderful customer service and a wonderful product. Always answered any questions I had in a timely manner. I am 100% satisfied with the product and the Customer Service that CARLOS gave me.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Carol,
Thank you for your kind words — we truly appreciate it.
We’re glad to hear you’re satisfied with both the product and the support you received. We’ll make sure Carlos sees your feedback as well.
— Olavita Customer Support
Very good customer satisfaction is…Carlos
Very good customer satisfaction is reported! Carlos was so helpful!
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Rosalie,
Thank you for your feedback — we really appreciate it.
Great to hear Carlos was able to help you — we’ll be sure to pass this along to him.
— Olavita Customer Support
Sadly my order was incomplete and I…
Sadly my order was incomplete and I have been calling and emailing for a month since my partial product was delivered. I ordered three products yet only two products were delivered. With a month of reaching out to Olavita, I have heard nothing from this company. They were sure to charge me upfront and take my full payment but once delivered you are unable to respond, which leads me to believe that you don't care about your clientele. I am enjoying the two products but the package was all supposed to be used in unison, which is hard to do with only two thirds of my order. I am not sure how to legally start a claim but I will be this week. Very disappointing and very unprofessional
Sandy B.03/25/26
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Sandy,
We’ve reviewed your feedback, but we’re currently unable to locate any order under your name or details.
To properly assist you, please reach out to us at support@olavita.co with your order information (order number, email used at checkout, or any confirmation details), and we’ll look into this immediately.
We’re here to help resolve this for you.
— Olavita Customer Support
Frances listened and handle my issue…
Frances listened and handle my issue immediately
thank you
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Mary,
Thank you for your feedback — we truly appreciate it.
We’re glad to hear Frances was able to assist you quickly and take care of your issue. We’ll be sure to pass along your kind words.
If you ever need anything, feel free to reach out to us at support@olavita.co
or through our help portal.
— Olavita Customer Support
I felt like the website was impossible…
I felt like the website was impossible to navigate. Once you are in making an order then it keeps adding add ons. I will change this rating once this mess is cleared up. What address do I return product to and also I need a shipping or return invoice.
Thank you
Tami Susha
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Tami,
Thank you for your feedback, and we’re sorry to hear about your experience with the website.
We understand how frustrating this must be and would be happy to assist you with your return, including providing the correct return address and any required documentation.
Please reach out to us directly at support@olavita.co, and our team will guide you through the process and make sure everything is handled properly.
We appreciate your patience and look forward to resolving this for you.
Kind regards,
Olavita Support Team
My problem was resolved.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Karen,
Thank you for your update — we’re glad to hear your issue has been resolved.
If you ever need anything further, please don’t hesitate to reach out to us at support@olavita.co
or through our help portal.
— Olavita Customer Support
Refund
I had to cancel my order the team was very helpful in dealing with my situation and Arti was very kind and gave me a full refund that should be in my account in a few days Thank you
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Lydia,
Thank you for your feedback — we really appreciate you taking the time to share your experience.
We’re glad to hear Arti was able to assist you and resolve the situation with care. We’ll be sure to pass along your kind words.
If you need anything further, feel free to reach out to us at support@olavita.co
or through our help portal.
— Olavita Customer Support
Your delivery system was very good and…
Your delivery system was very good and on time
I am canceling my subscription because I want to try other products from other brands. I have no complaints on the products from your company
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Linda,
Thank you for your kind feedback — we truly appreciate it.
We’re glad to hear your delivery experience was smooth and on time, and we respect your decision to explore other products.
If you ever decide to return or need any assistance in the future, feel free to reach out to us at support@olavita.co
or through our help portal.
— Olavita Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.