The response I received from Olavitaskin was the fastest I've ever received. They responded in less than 2 minutes when I emailed them about needing to cancel my order because the product is causing... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered only once and I was not happy with the product. To my surprise I received 2nd shipment without my order and charged to my credit card and I tried so many times to return and I did no get a... Se mere
Virksomheden har svaret
Olavita has been very understanding and helpful with this issue and I appreciate that so much. They have shown kindness and patience and I appreciate that more than I can say. I will definitely cons... Se mere
Virksomheden har svaret
My original order of 2 bottles arrived, fast followed by another 2 bottles. I was informed I purchased a subscription and was assured it would be paused for 60 days. 30 days later 2 more bottles au... Se mere
Virksomheden har svaret
3,4
Middel
137 anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Needs more explicit information when…
Needs more explicit information when ordering so that we don't sign up for a subscription. Need more information about returning product when customer is having a negative reaction.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Dianne,
We’re sorry to hear about your experience and understand your concern, especially regarding a reaction.
We’d be happy to assist you with both your refund request and subscription cancellation. Please reach out to us directly at support@olavita.co
so we can review your account and resolve this as quickly as possible.
Our support team is here to help and will make sure your case is handled promptly.
Kind regards,
Olavita Support Team
They are very helpful in getting this issue resolved
They were very friendly and nice and got o. This matter very quickly. I appreciate thier help
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Charlene,
Thank you for your kind words — we truly appreciate you taking the time to share your experience.
We’re glad to hear that you found our team helpful and understanding. Providing supportive and attentive service is very important to us.
If you ever need anything further, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
Olavita Support Team
I cancelled and then was charged again…
I cancelled and then was charged again the next month.
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Kari,
We’re sorry to hear about your experience and understand your concern, especially regarding a reaction.
We’d be happy to assist you with both your refund request and subscription cancellation. Please reach out to us directly at support@olavita.co
so we can review your account and resolve this as quickly as possible.
Our support team is here to help and will make sure your case is handled promptly.
Kind regards,
Olavita Support Team
May not meet your needs
Smooth cream
E, but product did not meet my expectations and caused redness around my eyes.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Kathy,
Thank you for your feedback — we would love to make this right for you.
If your issue is still ongoing, please don’t hesitate to reach out to us directly so we can assist you as quickly as possible.
Kind regards,
Olavita Support Team
I ordered three bottles of the solution…
I ordered three bottles of the solution and assumed it was for one time. It ended up being a subscription and I needed help to cancel. The team has been very kind and polite to help me this matter.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Louise,
Thank you for your feedback❤️
If your issue is still ongoing, please don’t hesitate to reach out to us directly so we can assist you as quickly as possible.
Kind regards,
Olavita Support Team
I have been trying to cancel my…
I have been trying to cancel my subscription for 3 months now . It took paypal finally stepping in to get it done. we will see if this gets settled since I was told to leave a great review in order for them to complete this process. Unbelievable!
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi there,
We’re very sorry to hear about your experience and understand how frustrating this situation must have been.
This is not the experience we aim to provide, especially regarding cancellations. We would really like the opportunity to review your case in detail and make sure everything is properly resolved for you.
You can reach out to us anytime at support@olavita.co — our team is available 24/7 and ready to assist you.
We would truly appreciate the chance to make this right for you.
Kind regards,
Olavita Team
I did not sigh up for a subscription…
I did not sigh up for a subscription with my first order. I read everything very carefully, and there was nothing about a subscription. Now you are saying I clicked the subscription box, but there was not one, and did not click any such thing. As soon as i got an email about another order coming I immediately replied to it to cancel everything. I was told my subscription was cancelled and every thing was taken care of. The very next day I was told the package is on the way and you can't do anything about it. That is YOUR fault because I responded immediately, and got a response that every thing was taken care of. How is it that every thing has changed? How is it that one person says every thing taken care of, and the next day someone else says it isn't? And BTW, the Olavita smells like horse manure. Why would I want to put that on my face?
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Patty,
We’re very sorry to hear about your experience and understand how frustrating this situation must have been.
This is not the experience we aim to provide, especially regarding communication and order handling. We would really like the opportunity to review your case in detail and make this right for you.
We have reached out to you via email — please kindly check your inbox (and spam folder just in case) and respond so we can assist you further and resolve this properly.
We truly appreciate the chance to improve your experience.
Kind regards,
Olavita Team
It has taken too long.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Ellen,
Thank you for your feedback — we’re sorry to hear that your experience took longer than expected.
If your issue is still ongoing, please don’t hesitate to reach out to us directly so we can assist you as quickly as possible.
Kind regards,
Olavita Support Team
Cancelled my order and subscription.
Cancelled my order and subscription.
Thank you
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Jennifer,
Thank you for your feedback❤️
If your issue is still ongoing, please don’t hesitate to reach out to us directly so we can assist you as quickly as possible at support@olavita.co
Kind regards,
Olavita Support Team
Good customer service
Good customer service. The products are great.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Denise,
Thank you for your kind words — we truly appreciate you taking the time to share your experience.
We’re glad to hear that you found our team helpful and understanding. Providing supportive and attentive service is very important to us.
If you ever need anything further, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
Olavita Support Team
I am not sure how I was added to a…
I am not sure how I was added to a subscription. I prfer not to be obligated in this manner.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Alan,
Thank you for your feedback — we’re sorry to hear that your experience took longer than expected.
If your issue is still ongoing, please don’t hesitate to reach out to us directly so we can assist you as quickly as possible.
Kind regards,
Olavita Support Team
The company makes a good product and…
The company makes a good product and ships very quickly.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Zoey,
Thank you for your kind words — we truly appreciate you taking the time to share your experience.
We’re glad to hear that you found our team helpful and understanding. Providing supportive and attentive service is very important to us.
If you ever need anything further, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
Olavita Support Team
Skin is brighter with a few…
Skin is brighter with a few applications.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Erin,
Thank you for your kind words — we truly appreciate you taking the time to share your experience.
If you ever need anything further, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
Olavita Support Team
The product worked at first but then it…
The product worked at first but then it didn’t make any difference from the Olay products I use now.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Carla,
Thank you for your kind words — we truly appreciate you taking the time to share your experience.
We’re glad to hear that you found our team helpful and understanding. Providing supportive and attentive service is very important to us.
If you ever need anything further, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
Olavita Support Team
Product did not work for me
Used product for over 1.5 months and can see no difference in my skin. After receiving a 2nd delivery of 3 bottles, I called/emailed and communicated with someone there at Olativa and was told it was cancelled. Then a 3rd shipment of 3 vials was shipped so I contested the charge with my bank. As there is a 90 Day Money back guarantee, I would like a refund of the 1st 2 shipments.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Bernice,
Thank you for your feedback, and we’re very sorry to hear about your experience.
We understand your concerns regarding the product results, shipments, and refund request. This is not the experience we aim to provide, and we would really like the opportunity to review your case in detail and assist you properly.
Please reach out to us at support@olavita.co with your order details so we can investigate further and work toward a resolution for you.
We’re here to help and would appreciate the chance to make this right.
Kind regards,
Olavita Team
Required Review
Before canceling an order and a subscription, they required me to write a review. They were prompt in replying to emails, but would not proceed with the cancellation until a review was submitted. That is bribery and bad business practice.
Update:order was not cancelled. They replied with the same email after I wrote the review. How is this good customer service?
On Wed, Apr 1, 2026, 8:17 PM Olavita Customer Support wrote:
Dear Lynn,
Thank you for your message — I understand your concern.
I can take care of canceling your subscription and stopping this shipment for you. To proceed with handling your request and finalizing everything on your account, I just need one quick step completed from your side.
Please take a moment to share your positive experience here: olavitaskin.com
This allows me to continue processing your case, submit it for approval, and ensure everything is properly canceled with no further charges.
Once done, please reply here to confirm, and I will immediately finalize the cancellation and ensure no additional shipments are sent.
Thank you for your understanding — I’ll make sure this is handled for you.
Warm regards,
The Olavita Team
On Thu, Apr 01, 2026, at 02:45 AM, Lynn Wheeler wrote:
Confirmed
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi there,
We’re very sorry to hear about your experience and understand your frustration.
We’d like to clarify that when we ask for feedback, it is to rate the support and resolution provided, not to ask for a good review unfairly. Your honest experience is what matters most to us.
We would really appreciate the opportunity to review your case and make things right for you. Please feel free to reach out to us at support@olavita.co, and our team will be happy to assist you.
Kind regards,
Olavita Team
Besvarelse fra Olavitaskin
Dear Hong,
Thank you for your kind words — we truly appreciate you taking the time to share your experience.
We’re glad to hear that you found our team helpful and understanding. Providing supportive and attentive service is very important to us.
If you ever need anything further, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
Olavita Support Team
Takes too long to resolve an issue
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Stella,
Thank you for your feedback — we’re sorry to hear that your experience took longer than expected.
We’re continuously working to improve our response and resolution times to provide a smoother and faster experience for our customers. Your input is valuable and helps us identify where we can do better.
If your issue is still ongoing, please don’t hesitate to reach out to us directly so we can assist you as quickly as possible.
Kind regards,
Olavita Support Team
The staff has been shown to be very…
The staff has been shown to be very helpful in responding to my request for help.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear,
Thank you for your feedback❤️
If your issue is still ongoing, please don’t hesitate to reach out to us directly so we can assist you as quickly as possible at support@olavita.co
Kind regards,
Olavita Support Team
Love the product
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Kathleen,
Thank you so much for your kind words — they truly mean a lot to our team.
If you ever need anything in the future, please don’t hesitate to reach out — we’re always here and happy to help.
Kind regards,
Olavita Support Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.