The response I received from Olavitaskin was the fastest I've ever received. They responded in less than 2 minutes when I emailed them about needing to cancel my order because the product is causing... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered only once and I was not happy with the product. To my surprise I received 2nd shipment without my order and charged to my credit card and I tried so many times to return and I did no get a... Se mere
Virksomheden har svaret
Olavita has been very understanding and helpful with this issue and I appreciate that so much. They have shown kindness and patience and I appreciate that more than I can say. I will definitely cons... Se mere
Virksomheden har svaret
My original order of 2 bottles arrived, fast followed by another 2 bottles. I was informed I purchased a subscription and was assured it would be paused for 60 days. 30 days later 2 more bottles au... Se mere
Virksomheden har svaret
3,4
Middel
137 anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Did not cancel my subscription.
I just received another tube of Intense Eye Revive. I have sent several emails asking for cancelation of my subscription and was assured that it was done. I don't understand why they sent and charged another tube of it. I am disabled and this is making me sicker. I cannot seem to get the subscription canceled.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Dianne,
I’m really sorry this happened — I understand how upsetting and stressful this must be, especially given your situation.
This is not the experience we want for you, and we’d like to make sure your subscription is fully handled and no further shipments or charges continue.
You can manage your subscription directly through our self-service portal here:
https://help.olavita.co/session
Or please email us at support@olavita.co, and we will take care of this for you as a priority.
We’re here to help get this resolved.
Very Disappointed in your service
i asked to cancel my account, and have an email that my account waS CANCELLED . I am still being charged for product I am not interested in.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Channa,
I’m really sorry to hear this — especially after you were already told your account was canceled.
That’s definitely not the experience we want for you, and we’d like to look into this right away and make sure everything is fully stopped and corrected.
Can you please reach out to us at support@olavita.co, or use our help portal here so we can review your account and fix this as quickly as possible:
https://help.olavita.co/session
We’ll make this a priority.
I did not request a subscription for…
I did not request a subscription for this product. The amount of product was TINY. Not worth the money. Please cancel all further shipments. I did not request a subscription in the first place!
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hello Louisa,
We’re sorry to hear about your experience and understand your concerns.
Subscriptions are always disclosed at checkout, but we understand this may not have been clear, and we apologize for any confusion caused. We have also reached out to you directly to assist further.
You can manage or cancel your subscription anytime through our self-service portal on our website for immediate control.
Regarding the product size, it is a standard 30ml serum, which is typical for this type of skincare product.
We’d appreciate the opportunity to resolve this for you — please check your email or contact our support team so we can assist further.
Thank you.
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY I received my third shipment, after calling and emailing several times. This is such a scam. When I go into my account transactions it shows the subscription is cancelled after my many emails and phone calls. But, again today I was charged the monthly fee and said product was in shipment. How do I get out of this mess?
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hi Margo,
We recently came across your review and wanted to personally reach out.
We’re truly sorry that your experience with Olavita hasn’t met expectations — this is not the experience we aim to provide. We would really appreciate the opportunity to make this right for you.
If you’re open to it, please reply to this email so we can review your case in detail and work toward a fair resolution.
You can also manage your subscription anytime through our self-service portal here:
https://help.olavita.co/session
From there, you can pause, cancel, or adjust your orders quickly and easily.
We’re here to help and would genuinely value the chance to improve your experience.
Warm regards,
Olavita Customer Care Team
subscribe
I did not appreciate being unaware of this subscription. we are now on 3rd shipment and payment of over $100!
Please cancel immediately and provide a refund for the month of March & April, as I have contacted you requesting
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hello Gardenia,
We’re sorry to hear about your experience and understand your concerns.
Subscriptions are always disclosed at checkout, but we understand this may not have been clear, and we apologize for any confusion caused. We have also reached out to you directly to assist further.
You can manage or cancel your subscription anytime through our self-service portal on our website for immediate control.
Regarding the product size, it is a standard 30ml serum, which is typical for this type of skincare product.
We’d appreciate the opportunity to resolve this for you — please check your email or contact our support team so we can assist further.
Thank you.
Dear Olivita
Dear Olivita: Thank you for your immediate response. I’m looking forward to my refund of my $44 dollars, Pre-the 90 day cancellation period.—Sincerely, Irene Boyle
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Irene 🥰
We thank you so much for your good words!
If you need our assistence do not hesitate to email us at support@olavita.co
Communication was very quick and…
Communication was very quick and helpful.
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Hello Rick,
Thank you for your feedback, we really appreciate your good feedback!
If you have any concerns regarding your order, please don’t hesitate to reach out to us at support@olavita.co , and our team will be happy to assist you and find a suitable solution.
Thank you.
I was charged for something I didn’t…
I was charged for something I didn’t order and didn’t want. I have contacted this company numerous times for a refund to no avail.
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Beth,
Thank you for your feedback— we’re truly sorry to hear about your experience and understand how frustrating this must feel.
We would really like the opportunity to review your case properly and work toward a resolution. Please reach out to us directly so we can:
Thank you again for bringing this to our attention — we’re here to make this right.
Arti did a great job of taking care of…
Arti did a great job of taking care of us and exceeded our expectations. Thank you, Arti!
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Joyce,
Arti will be very happy to read your review! We are so happy that you enjoyed our service.
Kind Regards,
Olavita Team
I have tried for days thru email and…
I have tried for days thru email and phone calls to cancel this subscription and stop future shipments. The email I received and responded to tonight took only minutes to get answers and solutions.
5. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear,
Thank you for your kind words — we truly appreciate you taking the time to share your experience.
We’re glad to hear that you found our team helpful and understanding. Providing supportive and attentive service is very important to us.
If you ever need anything further, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
Olavita Support Team
Postpone
It was easy to cancel or postpone a shipment when they were coming too fast
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Barbara,
Thank you for your kind words — we truly appreciate you taking the time to share your experience.
We’re glad to hear that you found our team helpful and understanding. Providing supportive and attentive service is very important to us.
If you ever need anything further, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
Olavita Support Team
I dislike that two (2) orders was…
I dislike that two (2) orders was processed the same day and two orders was mailed on the same day. I returned one shipment unopened. As of April 5, 2026, I have not received a refund and this was over a month ago.
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Pamela,
We’re very sorry to hear about your experience and understand how concerning this situation must be.
We would like to clarify that we do not require or request positive reviews in order to process cancellations or provide support. This is not part of our policy.
To properly investigate your case, including the charges and subscription status, we kindly ask that you contact us directly at support@olavita.co
with your details. This will allow our team to review your account thoroughly and work toward resolving this matter as quickly as possible.
We take concerns like this seriously and would appreciate the opportunity to assist you.
Kind regards,
Olavita Skin Support
Had quick and friendly service…
Had quick and friendly service extremely nice thank you all . ;)
5. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Angela,
Thank you for your kind words — we truly appreciate you taking the time to share your experience.
We’re glad to hear that you found our team helpful and understanding. Providing supportive and attentive service is very important to us.
If you ever need anything further, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
Olavita Support Team
Read the fine print
I placed my initial order for the subscription of three bottles, a 90 day supply, in February. One month later I got notification that a new shipment of another three bottles was coming. I tried to cancel the order and was told because I was part of the subscription program and it had already been shipped they couldn't stop the shipment. I said then I just want to cancel any future shipments and they asked why and I said because it's only been a month and I have a 90-day supply. So then I was asked if I would like to just delay the next shipment and they gave me an option of 30 or 60 days and I chose to delay for 60 days. However, just one month later I got another notification that another three bottles were coming and I was being charged. It has taken me multiple emails to cancel my subscription entirely. If you are advertising that three bottles is a 90-day supply then you should not be shipping out another three bottles every month.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Thank you for your feedback— and we’re very sorry for the frustration this has caused.
We understand how upsetting it is to continue receiving orders after requesting cancellation, and this is not the experience we want for our customers.
To prevent this moving forward, we now offer a self-service portal where you can immediately manage and cancel your subscription at any time:
https://help.olavita.co/
We would also like to review your case and ensure everything has been fully stopped and resolved. Please reach out to our support team so we can assist you directly.
We truly appreciate your feedback and the opportunity to make this right.
You cant cancel your subscription!
On the 10th March I cancelled my subscription to Olavita’s skincare products as the product did not meet any of the promises that were made, despite using it for 2 months. Olavita confirmed the subscription was cancelled, but at the beginning of April, they confirmed they were sending more product, and they debited my bank account for the cost of the goods. I never gave them any authorisation to do this after the cancellation of the subscription. They fraudulently took money from my card. I asked for all my details to be deleted off their system, but have had no confirmation that this has been done, just an automatic email that says my subscription will be cancelled after ‘the billing cycle’.
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Thank you for your feedback, Heidi— and we’re very sorry for the frustration this has caused.
We understand how upsetting it is to continue receiving orders after requesting cancellation, and this is not the experience we want for our customers.
To prevent this moving forward, we now offer a self-service portal where you can immediately manage and cancel your subscription at any time:
https://help.olavita.co/
We would also like to review your case and ensure everything has been fully stopped and resolved. Please reach out to our support team so we can assist you directly.
We truly appreciate your feedback and the opportunity to make this right.
Great customer service they addressed…
Great customer service they addressed my question in a timely manner.
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Kim,
Thank you for your kind words — we truly appreciate you taking the time to share your experience.
We’re glad to hear that you found our team helpful and understanding. Providing supportive and attentive service is very important to us.
If you ever need anything further, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
Olavita Support Team
She was very good at explaining…
She was very good at explaining everything even though policy say you can return. As long as no more sent or charges. I still feel that notification should have been given before item "out for shipment" so other people don't have this happen to them but this is not her fault but will never order again even tho the product was good.
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Trish,
Thank you for your kind words — we truly appreciate you taking the time to share your experience.
If you ever need anything further, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
Olavita Support Team
After getting in touch with the right…
After getting in touch with the right person, she was able to get my request confirmed and resolved quickly and effectively! I really appreciate that!
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Missy,
Thank you for your kind words — we truly appreciate you taking the time to share your experience.
If you ever need anything further, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
Olavita Support Team
Awesome customer service
Awesome customer service! I am so impressed! They took care of me promptly and professionally!
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Olavitaskin
Dear Maryanne,
Thank you for your kind words — we truly appreciate you taking the time to share your experience.
If you ever need anything further, please don’t hesitate to reach out — we’re always here to help.
Kind regards,
Olavita Support Team
Besvarelse fra Olavitaskin
Dear Patricia,
Thank you for your review — we truly appreciate you taking the time to share your experience.
If you ever need anything further, please don’t hesitate to reach out at support@olavita.co — we’re always here to help.
Kind regards,
Olavita Support Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.