Don’t use this company. Ordered a unit from .co.uk website, however travelling from Germany. Missed initial estimated delivery. Then arrived in UK as two separate parcels, for the same unit. One parce... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good points - super speedy delivery and the cabinet is lovely.. it’s only a cheap thing made from particleboard but it does the job beautifully and the colour is gorgeous. Bad point - arrived in an... Se mere
Virksomheden har svaret
Great design, well made, easy to follow instructions. Was a bit concerned buying from Germany through UK customs but the process was seamless. Delivered within a week, kept informed along the way and... Se mere
Virksomheden har svaret
Shoe cabinet arrived quite quickly, well packaged. Ok Living kept me upto date with progress of package. Comes as flat pack but nice looking cabinet with big sloping shelves that take my husbands size... Se mere
Virksomheden har svaret
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 71 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Besvarelse fra Ok Living
Good experience
Very fast delivery
Easy purchase process
Helpful and quick to resolve a damage package …would buy from here again

Besvarelse fra Ok Living
Okay
The company okay does take a while for beds to come when mine arrived i put it up and realised there a dent and scratches in it

Besvarelse fra Ok Living
A kit, not a cabinet
The advertising in no way prepared me to receive a kit of 183 bits taking 3 hours to assemble. The instructions are all pictures, no words, and it's very easy to mistake which bit is which or which way round it goes. Nor did it say that mountings supplied are only suitable for solid walls. Those of us with plasterboard walls need to make major modifications requiring significant effort and skill.
The cabinet is made of melamine-covered boards, so appearance somewhat utilitarian. Components had however been carefully manufactured and did fit together well. Delivery prompt, and well packed.
Very disappointing
I had a very disappointing experience with OxLiving.
From the outset, communication was inconsistent and often delayed. Emails went unanswered for extended periods, and when responses did arrive they did not fully address the questions raised. This made what should have been a straightforward process unnecessarily stressful.
During the tenancy process, key information was either unclear or provided at the last minute. This created avoidable uncertainty and required repeated follow-up on my part. Expectations around timelines and responsibilities were not communicated transparently.
I also found the handling of [maintenance issues / deposit matters / contract queries – insert what actually applies] to be unsatisfactory. Despite raising concerns clearly and promptly, the matter was not resolved in a timely or satisfactory way.
Overall, I would not recommend OxLiving based on my experience. Professional communication, transparency and responsiveness are basic expectations in the housing sector, and in my case these standards were not met.
Fantastic service
Fantastic service. Kept up to date. We are definitely using them again.

Besvarelse fra Ok Living
Great product and it’s really solid and…
Great product and it’s really solid and professionally done.

Besvarelse fra Ok Living
The package was damaged in 3 corners…
The package was damaged in 3 corners thus damaging the Wardrobe.

Besvarelse fra Ok Living
Overpriced and rubbish quality
Overpriced and rubbish quality. Delivery is just whenever it happens to turn up, comes in 3 o4 different deliveries. I had damaged goods but was basically told as I didn't notice till halfway through putting it together, that I'd basically agreed the delivery. Even though pictures of the parcel were given them. My very first order went missing and they refunded and was told they would accept the loss. It did arrive weeks later. Some damaged, i had to purchase brackets and screws to strenthen it. I persevere and made 4 more orders and so far 2 have come and both have issues. Still waiting for another 2 wardrobes, there's been no date for delivery given. I would def not recommend this company. Top price for poor materials.

Besvarelse fra Ok Living
Excellent quality
Excellent quality, great communication and prompt delivery. Would order from them again.

Besvarelse fra Ok Living
Confusing description
Confusing description, 2 small units fixed together, easy assembly and well made.

Besvarelse fra Ok Living
Amazing customer service very helpful…
Amazing customer service very helpful no hanging atound on hold for advice

Besvarelse fra Ok Living
Good experience
We ordered a bed for a child and to be honest didn't expect to get it fast or intact, or undamaged. Surprisingly it arrived all good, in a good time and wasn't damaged. It was easy to assemble and overall constriction is good.

Besvarelse fra Ok Living
Excellent Coompany service excellent communication…
Great service excellent communication and a very speedy delivery well done Ok living the furniture was beautiful
Item not received been waiting 18 days
Still have not received my order been waiting 18 days for it and there is still no sign of it
Replacement Vinyl Wrapped Door
We are very pleased with our replacement door. We ordered from the UK on 9 Jan and received on 20 Jan so the delivery was quicker than expected. The door was well packaged. The door is to match a 20 year old kitchen so we wasn’t expecting an exact match colour wise but it is not far off! Just got to fit it to the dishwasher now!

Besvarelse fra Ok Living
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







