Ok Living Anmeldelser 

303
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Don’t use this company. Ordered a unit from .co.uk website, however travelling from Germany. Missed initial estimated delivery. Then arrived in UK as two separate parcels, for the same unit. One parce... Se mere

Bedømt til 4 ud af 5 stjerner

Good points - super speedy delivery and the cabinet is lovely.. it’s only a cheap thing made from particleboard but it does the job beautifully and the colour is gorgeous. Bad point - arrived in an... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great design, well made, easy to follow instructions. Was a bit concerned buying from Germany through UK customs but the process was seamless. Delivered within a week, kept informed along the way and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Shoe cabinet arrived quite quickly, well packaged. Ok Living kept me upto date with progress of package. Comes as flat pack but nice looking cabinet with big sloping shelves that take my husbands size... Se mere

Virksomheden har svaret


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

303 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 71 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(303)

95 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Very happy

Very happy, delivery good and quality of cabinets very good. Thanks

30. marts 2026
Ok Living-logo

Besvarelse fra Ok Living

Great to hear you’re so happy with the delivery and the cabinet quality! Thanks a lot for your feedback 😊

Best regards, Jonas

Bedømt til 5 ud af 5 stjerner

Good experience

Very fast delivery
Easy purchase process
Helpful and quick to resolve a damage package …would buy from here again

25. marts 2026
Ok Living-logo

Besvarelse fra Ok Living

Great to hear everything went smoothly and that the issue was resolved quickly! Thanks a lot for your feedback 😊

Best regards, Sabine

Bedømt til 4 ud af 5 stjerner

Okay

The company okay does take a while for beds to come when mine arrived i put it up and realised there a dent and scratches in it

2. marts 2026
Ok Living-logo

Besvarelse fra Ok Living

Sorry to hear about the damage, that shouldn’t happen. We’ll take care of this and find a proper solution for you 👍

Best regards, Valentin

Bedømt til 2 ud af 5 stjerner

A kit, not a cabinet

The advertising in no way prepared me to receive a kit of 183 bits taking 3 hours to assemble. The instructions are all pictures, no words, and it's very easy to mistake which bit is which or which way round it goes. Nor did it say that mountings supplied are only suitable for solid walls. Those of us with plasterboard walls need to make major modifications requiring significant effort and skill.

The cabinet is made of melamine-covered boards, so appearance somewhat utilitarian. Components had however been carefully manufactured and did fit together well. Delivery prompt, and well packed.

2. marts 2026
Bedømt til 1 ud af 5 stjerner

Very disappointing

I had a very disappointing experience with OxLiving.

From the outset, communication was inconsistent and often delayed. Emails went unanswered for extended periods, and when responses did arrive they did not fully address the questions raised. This made what should have been a straightforward process unnecessarily stressful.

During the tenancy process, key information was either unclear or provided at the last minute. This created avoidable uncertainty and required repeated follow-up on my part. Expectations around timelines and responsibilities were not communicated transparently.

I also found the handling of [maintenance issues / deposit matters / contract queries – insert what actually applies] to be unsatisfactory. Despite raising concerns clearly and promptly, the matter was not resolved in a timely or satisfactory way.

Overall, I would not recommend OxLiving based on my experience. Professional communication, transparency and responsiveness are basic expectations in the housing sector, and in my case these standards were not met.

6. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic service

Fantastic service. Kept up to date. We are definitely using them again.

25. februar 2026
Ok Living-logo

Besvarelse fra Ok Living

Great to hear everything went smoothly and that you felt well informed throughout the process. Thanks for your kind feedback – we look forward to serving you again!

Many greetings,
Jonas

Bedømt til 3 ud af 5 stjerner

The package was damaged in 3 corners…

The package was damaged in 3 corners thus damaging the Wardrobe.

4. februar 2026
Ok Living-logo

Besvarelse fra Ok Living

We’re sorry to hear that the package arrived damaged and that the wardrobe was affected. Thank you for your feedback – we take this very seriously.

Many greetings,
Jonas

Bedømt til 1 ud af 5 stjerner

Overpriced and rubbish quality

Overpriced and rubbish quality. Delivery is just whenever it happens to turn up, comes in 3 o4 different deliveries. I had damaged goods but was basically told as I didn't notice till halfway through putting it together, that I'd basically agreed the delivery. Even though pictures of the parcel were given them. My very first order went missing and they refunded and was told they would accept the loss. It did arrive weeks later. Some damaged, i had to purchase brackets and screws to strenthen it. I persevere and made 4 more orders and so far 2 have come and both have issues. Still waiting for another 2 wardrobes, there's been no date for delivery given. I would def not recommend this company. Top price for poor materials.

2. februar 2026
Ok Living-logo

Besvarelse fra Ok Living

We're sorry you had such a bad experience with delivery and quality. We understand your frustration and take your detailed feedback very seriously.

Best regards,

Jonas

Bedømt til 5 ud af 5 stjerner

Excellent quality

Excellent quality, great communication and prompt delivery. Would order from them again.

2. februar 2026
Ok Living-logo

Besvarelse fra Ok Living

Great to hear that the quality, communication, and delivery all met your expectations. Thanks for your kind feedback — we’d be happy to serve you again!

Many greetings,
Jonas

Bedømt til 5 ud af 5 stjerner

Confusing description

Confusing description, 2 small units fixed together, easy assembly and well made.

2. februar 2026
Ok Living-logo

Besvarelse fra Ok Living

Thanks for your feedback! Glad to hear the assembly was easy and that the unit feels well made. We appreciate the note about the description as well.

Many greetings,
Jonas

Bedømt til 5 ud af 5 stjerner

Amazing customer service very helpful…

Amazing customer service very helpful no hanging atound on hold for advice

28. januar 2026
Ok Living-logo

Besvarelse fra Ok Living

Great to hear that you had such a positive experience with our customer service. We're glad we could help quickly without long waiting times.

Many greetings,
Jonas

Bedømt til 5 ud af 5 stjerner

Good experience

We ordered a bed for a child and to be honest didn't expect to get it fast or intact, or undamaged. Surprisingly it arrived all good, in a good time and wasn't damaged. It was easy to assemble and overall constriction is good.

2. februar 2026
Ok Living-logo

Besvarelse fra Ok Living

Great to hear the bed arrived quickly, in good condition, and was easy to assemble. We're really glad it met your expectations!

Many greetings,
Jonas

Bedømt til 5 ud af 5 stjerner

Replacement Vinyl Wrapped Door

We are very pleased with our replacement door. We ordered from the UK on 9 Jan and received on 20 Jan so the delivery was quicker than expected. The door was well packaged. The door is to match a 20 year old kitchen so we wasn’t expecting an exact match colour wise but it is not far off! Just got to fit it to the dishwasher now!

9. januar 2026
Ok Living-logo

Besvarelse fra Ok Living

Thank you for your great feedback, we’re really pleased to hear that. Glad the delivery was quicker than expected and that the door is a good match for your kitchen – good luck fitting it to the dishwasher!

Best regards,
Jonas

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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