I purchased a bedside table. I needed a very narrow one and this was the only product I could find that worked. I hadn’t appreciated it shipped from China and it took 3 months and there was no commu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had an issue with a delivery date as it kept changing to a later date which I was unable to change with the AI assistant and was very disappointed, and would not have used your company again. Howev... Se mere
Virksomheden har svaret
The shipping time was too long. The company was easy to help do a refund. Although I wasn't able to complete a purchase, I am very impressed with how I was assisted to cancel my order.
Virksomheden har svaret
Customer service were great, product arrived with damaged part and once notified they said the would issue a replacement - quick and efficient! Hopefully, when received, I’ll have a fabulous light!!
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Homary is an international home furnishing online platform, primarily operating furniture, bath, lighting, decor, etc. Connecting millions of consumers with worldwide recognized top manufacturers. We are committed to providing the most exquisite home products in the best quality and the most diversified ranges at affordable prices. Homary stands for the customer as the most trusted destination for home products. We want to help every home lover to create your own lifestyle and better living environment at home.
Kontaktoplysninger
Unit 3, Kingsbury Business Park, Kingsbury Road, B76 9DL, Minworth, Storbritannien
- +44-800-102-6383
- service@homary.com
- uk.homary.com
4,5
Fremragende
2 t anmeldelser
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My question was dealt with and problem
My question was dealt with and problem
Resolved very quickly and with ease by Morgan
18. april 2026
Uopfordret anmeldelse
Was extremely helpful
Was extremely helpful, excellent customer service! Thank you
18. april 2026
Uopfordret anmeldelse
Quick Reply with Relevant Information
Quick reply to my WhatsApp message and gave me all the relevant information I needed to get me started, which was very much appreciated.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Homary.com
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was super efficient
Morgan was super efficient at dealing with a problem on logistics of delivery at our end
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Homary.com
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was able to help us with our…
Morgan was able to help us with our enquiries.
Thank you for the fast resolution and patience.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Homary.com
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was incredibly helpful and…
Morgan was incredibly helpful and arranged my return free of charge. The service was excellent throughout, and I really appreciate the support.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Homary.com
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Delivered a used sofa as new - no resolution after 1 week (and 4 months for delivery)
I ordered a Futon Sofa Bed with USB in Off-White in November 2025. Upon delivery in April 2026, the first box revealed an item with large visible stains and clear marks of prior use - not a new product.
I immediately raised the issue with Customer Care by email with photographic and video evidence, and submitted a formal refund application via Homary's portal. That was 1 week ago. Since then, I have received nothing but two generic holding emails stating they are "communicating with their product department."
I have sent a formal Final Notice referencing the Consumer Rights Act 2015 and set deadlines that have been ignored. I am now escalating to my payment provider and Citizens Advice.
The product quality issue is serious. The after-sales handling has been worse. I would not recommend purchasing from Homary if you expect any meaningful recourse when things go wrong.
9. april 2026
Uopfordret anmeldelse
Clearer flatpack instructions required
I purchased a bedside table. I needed a very narrow one and this was the only product I could find that worked. I hadn’t appreciated it shipped from China and it took 3 months and there was no communication during the long transit. So this company is not for those who need something quickly. The product is as described and I’m happy with it. The main issue I had was the quality of the instructions. I have done my share of putting together flatpack furniture. This was a particularly challenging job as the instructions were not detailed enough. I ended up redoing quite a few steps, or having to work it out myself. Not for the beginner or someone who wants a straightforward DIY job.
17. april 2026
Uopfordret anmeldelse
Schnelle Antwort von Yana Sie war nett…
Schnelle Antwort von Yana Sie war nett und hat mir geholfen
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Homary.com
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben und unser großartiges Team zu loben. Wir freuen uns sehr über Ihre positive Bewertung!
Vielen Dank, dass Sie uns nicht nur Ihr Vertrauen geschenkt, sondern auch Ihre Erfahrungen mit anderen geteilt haben.
Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!
WhatsApp: +1-909-808-9057
E-Mail: service@homary.com
Telefon: +1-888-603-9888 / +44-808-175-1919 (gebührenfrei innerhalb der USA)
🙏🙏🙏✅✅✅💪💪💪👊
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Homary.com
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Good service from Morgan at live chat
Good service from Morgan at live chat. Hopefully sofa and tv stand will come smoothly
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Homary.com
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Absolutely disgusting service please…
Absolutely disgusting service please stay away from this company!
i ordered a TV cabinet in early February they gave a delivery time off early may , then changed it to the end off June considering this was a £400 item
Be warned they dont have alot off items in stock,so apparently wait for the factory to manufacture the item then even worse send it by sea if your lucky you get the item months later
thats very poor service, then the customer service was even more disgusting talking to abot to be kept asking for my order number which I provided countless times
I am now left without my item after months and months off waiting
Honestly your better off ordering from elsewhere
A very unhappy customer
16. april 2026
Uopfordret anmeldelse
Morgan very helpful and clear
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Homary.com
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Customer service were great
Customer service were great, product arrived with damaged part and once notified they said the would issue a replacement - quick and efficient! Hopefully, when received, I’ll have a fabulous light!!
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Homary.com
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Besvarelse fra Homary.com
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Save yourself from this company.
Save yourself from this company.. the return process is so messed up, they will take back your product.. never refund your money and will stop replying to all the emails/communications attempt you do.
Save your money and peace of mind.
Order Number: UKA2602242110343283173
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Homary.com
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Amazing customer service
Amazing customer service, great company to purchase from.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Homary.com
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
The shipping time was too long
The shipping time was too long. The company was easy to help do a refund. Although I wasn't able to complete a purchase, I am very impressed with how I was assisted to cancel my order.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Homary.com
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.