The shopping experience using their website is an awesome experience. It provides enough details to help me make decisions which model and product to buy. I also found their sales rep (Rick), whom I s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ogawa World did what they said they would do on their website; Price match authorized dealers, and they did just that. Very pleased with their quick response and customer service. More online retailer... Se mere
I trust that Ogawa makes a good product, professional like Ethan and Sara are just what the company needs to seal the deal! Ethan is knowledgeable, patience and helpful, all the needed qualities to... Se mere
Ordering directly from Ogawa was simple and straightforward. The price was excellent compared to other retailers, and communication after placing the order was clear and timely. Ethan and Sarah have b... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
At Ogawa, we know it’s all about our customers. As an international leader and manufacturer, we keep you in our hearts and mind when designing massage and exercise equipment. Our ultimate goal is to promote health and wellness through advanced products that are user friendly and reliable. We are dedicated to creating products that are innovative, safe, and effective. That’s the Ogawa Difference.
Kontaktoplysninger
861 S Oak Park, 91724, Covina, USA
- 844-438-6429
- support@ogawaworldusa.com
- ogawaworldusa.com
4,7
Fremragende
193 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rick my customer sales rep was very…
Rick my customer sales rep was very knowledgeable, pleasant and polite.
2. december 2019
Uopfordret anmeldelse
Rick was very patient and helpful in…
Rick was very patient and helpful in guiding me through my purchase of a massage chair.
22. november 2019
Uopfordret anmeldelse
Rick was excellent in all areas.
1. november 2019
Uopfordret anmeldelse
I couldn't have asked for a better…
I couldn't have asked for a better experience, the company was informative when the item I ordered was unavailable was contacted immediately. The chair we got blew our own expectations my wife and I have been in and out of the chair all evening it is just simply amazing. Whom ever says these chairs are a gimmick and dont work doesn't own one. I couldn't be more pleased and feel it was money well spent. Thank you Ogawa for making this and awesome all around experience!!!!! This is our new forever chair!!!!!!
31. oktober 2019
Uopfordret anmeldelse
Excellent Customer Service
Excellent Customer Service. Professional . Answered all my questions and he helped me place an order. Thank you.
25. oktober 2019
Uopfordret anmeldelse
Very good customer service!
22. oktober 2019
Uopfordret anmeldelse
Rick was very helpful and professional…
Rick was very helpful and professional in our search for the perfect massage chair -Thanks Rick!
3. oktober 2019
Uopfordret anmeldelse
from oredring to delivery and white…
from oredring to delivery and white glove install excellent
2. oktober 2019
Uopfordret anmeldelse
Rick was awesome
Rick was awesome! Really took his time to educate me on the different products they offer in massage chairs! I appreciated his knowledge and for being genuine. He never played any salesman BS with me! Ricks approach is what ultimately lead to the sale! Looking forward to receiving my new chair. Thanks again Rick!
2. oktober 2019
Uopfordret anmeldelse
Very helpful and knowledgeable
Very helpful and knowledgeable.
I will not receive product for a couple of weeks but the online customer service rep was more helpful than the in store sales rep for a competitive product.
9. september 2019
Uopfordret anmeldelse
Very helpful
9. september 2019
Uopfordret anmeldelse
Rick from Customer Service is awesome
Rick from Customer Service is awesome. He is very helpful.
28. august 2019
Uopfordret anmeldelse
Glad I choose Ogawa.
There was a problem with my chair when I got it but Ogawa stepped up and took care of the issue
right away. It’s customer service like this that validates my selection of Ogawa to begin with. They make a fine product and I look forward to using my Touch 3D chair for years to come. Rick in customer service is more than happy to answer any and all your questions. If you’re looking for a massage chair you owe it to yourself to buy Ogawa!
9. august 2019
Uopfordret anmeldelse
Rick was absolutely wonderful
Rick was absolutely wonderful to work with in my purchase. Made the whole experience pressure free,educational and fun.
29. juli 2019
Uopfordret anmeldelse
The help desk was great
16. juli 2019
Uopfordret anmeldelse
Awesome customer service!
Awesome customer service!! price matched for me which in time thanks Eric
14. juni 2019
Uopfordret anmeldelse
Rick is fantastic he helped me all the…
Rick is fantastic he helped me all the way, he is an asset to this company, thanks Rick. Gene
5. juni 2019
Uopfordret anmeldelse
Friendly and informative!
Thank you for answering all my questions. I contacted them many times before making my selection. I received friendly and very informative answers to all my many questions. Excellent customer service!
4. juni 2019
Uopfordret anmeldelse
My question was answered quickly even…
My question was answered quickly even it is Sunday. Order process is smooth and good customer support
27. maj 2019
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.