The shopping experience using their website is an awesome experience. It provides enough details to help me make decisions which model and product to buy. I also found their sales rep (Rick), whom I s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ogawa World did what they said they would do on their website; Price match authorized dealers, and they did just that. Very pleased with their quick response and customer service. More online retailer... Se mere
I trust that Ogawa makes a good product, professional like Ethan and Sara are just what the company needs to seal the deal! Ethan is knowledgeable, patience and helpful, all the needed qualities to... Se mere
Ordering directly from Ogawa was simple and straightforward. The price was excellent compared to other retailers, and communication after placing the order was clear and timely. Ethan and Sarah have b... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
At Ogawa, we know it’s all about our customers. As an international leader and manufacturer, we keep you in our hearts and mind when designing massage and exercise equipment. Our ultimate goal is to promote health and wellness through advanced products that are user friendly and reliable. We are dedicated to creating products that are innovative, safe, and effective. That’s the Ogawa Difference.
Kontaktoplysninger
861 S Oak Park, 91724, Covina, USA
- 844-438-6429
- support@ogawaworldusa.com
- ogawaworldusa.com
4,7
Fremragende
193 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rick was great
Rick was great. Looking forward to receiving my chair
22. juni 2020
Uopfordret anmeldelse
Exceptional service!
3. juni 2020
Uopfordret anmeldelse
Awesome chair. Awesome company.
We tried the chair at a friends house and had to get one ourselves. The online rep at Ogawa was very helpful and quick to respond.
25. maj 2020
Uopfordret anmeldelse
Outstanding order experience
I have been hearing about ogawa chairs for a while. Finally decided to take the plunge. Started chatting with Rick. It's a big ticket item, but Rick was extremely professional and helpful in putting my mind at ease. He stayed with us the whole time we were placing the order online. Really can't say enough about the ease of the order experience so far.
Looking forward to our new and, I am sure, wonderful massage chair.
11. maj 2020
Uopfordret anmeldelse
Great customer service
6. maj 2020
Uopfordret anmeldelse
Customer service was excellent help
Customer service was excellent help. Very knowledgeable and made it extremely easy to get exactly what I wanted.
6. maj 2020
Uopfordret anmeldelse
Well packed
Well, I ordered curb side delivery, it will be nice can put inside of my house. The items was packed very nice. Delivered in front of my garage. Thanks
23. april 2020
Uopfordret anmeldelse
Totally positive experience
Totally positive experience. All questions answered. Very knowledgeable.
22. april 2020
Uopfordret anmeldelse
Great customer service
I Spoke with Rick and he was great! He was extremely helpful and answered any questions I had.
27. marts 2020
Uopfordret anmeldelse
I had issue and your tech was very…
I had issue and your tech was very patience with me and stay with me until I was back up.
25. marts 2020
Uopfordret anmeldelse
Not happy today
The website said you had black in stock, now I have to wait until March 10-15th before I receive my chair on back order. And that’s after changing the color to bronze because it will be in stock a week earlier. I’m having hand surgery March 2nd and won’t be able to set up my chair or put it together so I’m pretty irritated that it will be setting for 3 months until I can assemble it after my hand heals. Would of been nice having it to relax in while healing but not going to happen.
14. februar 2020
Uopfordret anmeldelse
Besvarelse fra Ogawa World USA
Hi Corey,
Thank you so much for sharing your feedback with us :). We apologize for the back order status of the chair you ordered. We're happy to see that you're taking advantage of the discount we offered, and we'll be happy to see if there's a way we can help you get full use of your chair once its delivered. Good luck with your surgery and we're hoping for a speedy recovery.
Best Wishes,
~ Rick
Allways great customer service when I…
Allways great customer service when I call in Rich did an amazing job
16. januar 2020
Uopfordret anmeldelse
Great service
Rick at customer service was very knowledgable and highly professional in guiding through a comparison of the different Ogawa models. First rate service!! I made my purchase today and am looking forward to my first massage soon.
3. januar 2020
Uopfordret anmeldelse
Rick
Rick,
Was great, He answered all my questions and the purchase went smooth.
27. december 2019
Uopfordret anmeldelse
He answered all of my questions and…
He answered all of my questions and concerns so I purchased it.
20. december 2019
Uopfordret anmeldelse
New chair
I bought a new l extreme chair my service gentleman went out of way and was very patient with me answered alll my questions and gave me very great service it really made my day
14. december 2019
Uopfordret anmeldelse
My experience today was totally…
My experience today was totally awesome. This is my first massage chair. I narrowed my choice to two chairs. I asked for his honest opinion. He was very informative about both chairs. After my purchase, he called me to make sure I got the emails and if I had any questions. He was a pleasure to work with. He gave awesome customer service. He should be commended.
12. december 2019
Uopfordret anmeldelse
Rick is great
Rick is great! Explained everything about the different chairs and I chose The JpMedics Kumo.
11. december 2019
Uopfordret anmeldelse
Hoping for the best!!
Rick took his time with me and answered all my questions thoroughly. I felt confident with the purchase of this chair. This is the very first time I have ever purchased a massage chair without sitting in it. I hope it lives up to my expectations.
6. december 2019
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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