My wife wanted a small, solid wood TV stand for our bedroom. We searched high and low and eventually found the web site of 'Off The Grain'. We ordered the Saltburn Rustic TV stand which truly suited... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent quality, clearly crafted with care and skill. Head and shoulders above anything mass produced. Delivery took a while but that’s clearly signposted when you order and it’s worth the wait,... Se mere
Oak Mantel, for above a log burner. Absolutely perfect. Great natural finish. Will use this company again. Good to have something made in England this well made.
As the item was made to order I was kept informed of the timescales. When it arrived it was extremely well packaged. I am highly delighted with the coat rack and it is good to support a small local co... Se mere
4,5
Fremragende
529 anmeldelser
Har besvaret 29 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
MIssing Parts and Poor Quality
The coat rack was missing a screw when it arrived and the wood was marked. Something which I thought could be easily resolved by contacting Off the Grain by email - Off the Grain promised to send out a package but after several more emails, I've received nothing and heard no further other than automatic replies. So I have a coat rack with a screw that doesn't match and a mark on the wood - so disappointing.
13. januar 2026
Uopfordret anmeldelse
Beautiful Oak
I have had several pieces from Off the Grain and am really impressed with the quality of the oak, the workmanship is excellent as is the service. The floating shelves are brilliant as the fixings are hidden. I will be ordering more pieces in the coming months.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
I’m delighted with my oak coat rack
I’m delighted with my oak coat rack. It’s beautifully made from good quality wood. Having the mounting screws concealed under two of the hooks makes for a very neat finish. The customer service was excellent, I was kept informed of progress and also had a follow up text a couple of days after delivery to check if I was happy with everything.
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Happy experience buying coat rack
Bought a coat rack from here and it looks great, very good quality, very happy with my purchase. Arrived about a week or so after ordering as advertised, kept me up to date with emails. Arrived in very good quality packaging so not worried it would get damaged in shipping.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Excellent Product
Excellent Product
BUT
They need to be more transparent about delivery times so be prepared for a wait but it is worth it - i just don't like over promising to gain business far better to do the the opposite.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thank you for your feedback.
We strive to provide the best service possible so will certainly take your comments on board to improve, and we hope that you will consider buying from us again in the future.
Kind Regards,
Off The Grain
Lovely hand made coat rack in oak
Lovely hand made coat rack in oak , arrived when expected and looks quality, very pleased.
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Lovely product, great service
A really friendly and professional experience. Ordering was clear and easy. They kept us up to date as our coat hooks were being made. They arrived fully protected and well wrapped. We're really pleased with our purchase, it looks great and we love the way that the mounting screws are hidden under the hooks. Great service, thank you!
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Quality Oak Shelves
We are so happy with the quality of the two shelves we received for our kitchen. They are solid and made from high quality oak. Received in under 2 weeks - an excellent service all round thank you.
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Great company to deal with and…
Great company to deal with and excellent communication. Kept informed of the progress of my order to dispatch. Beautiful handmade coat rack delivered on time. Very pleased.
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Very happy!
Received my gorgeous oak coat rack and it it’s even nicer in person. Sturdy and the materials used are of great quality. Plus good level of communication from Dom in terms of when to expect delivery. Very happy!
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
First class product and delivery
First class product and delivery
Would definitely use again
1. februar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Made-to-order oak coat rack
We bought a made-to-order oak coat rack. The build quality was excellent and the pricing was very reasonable. We were kept informed about the production and shipping steps. Would highly recommend this shop.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
I’m very pleased with my purchase from…
I’m very pleased with my purchase from Off the Grain.
The coat rack looks great and is solidly built.
Customer service is exemplary. I had regular updates when they were building it and got a follow up message from them on delivery, I hadn’t even opened the box and they were checking to make sure I was happy!
I’m pleased to support this UK business
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
This is the second item that we have…
This is the second item that we have bought from off the grain and we are very pleased with the quality and the efficiency of the order
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Beautiful coat rack
Beautiful coat rack. Lovely quality oak wood. Nicely finished and even screw holes for the wall thoughtfully placed under two of the hooks so cleverly concealed. Well beyond my expectations. Delivery information provided on request. Wonderful to support a small business of skilled craftspeople.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
This is not the 1st order I've made and…
This is not the 1st order I've made and as always I'm so happy with my order. Such great quality. I will definitely be making another order in the very near future .
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
So pleased with our lovely coat rack
So pleased with our lovely coat rack. Colour is beautiful and goes perfectly in our utility room. Lovely service from the team too. Thank you!
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
Lovely handmade product
Lovely handmade product. You can tell it has been made with pride. It looks exactly as I expected from the website. Beautiful . It's really good to be able to support smaller businesses. Excellent customer service too.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Offthegrain
Thanks so much for giving us 5 stars! As a small business, there’s nothing we appreciate more than genuine feedback — especially when someone’s had a positive experience.
Kind Regards,
Off the Grain
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