Oakmans Estate Agents Anmeldelser 

613
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Greg gave my future flat group an amazing array of flats to check out, answered all of our questions perfectly and was super useful! (Selly Oak branch)

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Lily from the media team was very patient, through and knowledgeable when photographing my house last week. Lily was super efficient and helpful. Thank you for your help! The photos came back really q... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Today, the Oakmans photographer, Hau, visited our house and was so helpful in ensuring that his photos and virtual tour video showed all the best features. Hau was very friendly and we felt he had... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Hau visited us to take care of photographing and videoing our property. He was excellent. Highly professional and highly personable. He cheerfully explained everything he was going to do and made sure... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Boligmægler

Skrevet af virksomheden

Are you searching for the best local estate and lettings agents in Birmingham or Solihull? Look no further! We specialise in sales, lettings, and property management. Ranked No.1 in most areas according to Rightmove, with over 70k followers on social media to give your property maximum exposure. We have dedicated teams in every department, each with their own speciality, to provide you with a personalised and stress-free experience when dealing with your property.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

613 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 73 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(613)

322 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Efficient service

Lily came to do the photos of the house for sale. She was very efficient, helpful and patient. She did the job well and had lovely manners. Thank you!!

6. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lilli is a very nice media team

Lilli is a very nice media team. She took photos and videos for my home. Her work was professional and detailed. She was very considerate.

6. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Hi Sung-Taik, thank you for your lovely review! We're delighted to hear Lilli provided such a professional and considerate service.

Bedømt til 5 ud af 5 stjerner

Excellent service.

Hau was very professional and helpful when taking the photo for the sale of my home.

7. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Thank you for your kind review, Jonathan. We're delighted to hear Hau provided such a professional and helpful service. We hope you love the photos, and thank you for your feedback.

Bedømt til 1 ud af 5 stjerner

If you are a student DO NOT RENT WITH…

If you are a student DO NOT RENT WITH OAKMANS. My housemates and I rented our 2nd year house through Oakmans and it has been a nightmare the whole year. To name but a few examples:
1. Rubbish from their maintenance of the fences and old chairs and a bin was left in the garden for almost the whole of our tenancy after we asked several times if it could be removed.
2. Accusing us of not paying our rent with an unpleasant email when in fact it was an error on their account.
3. Taking over a week to send someone out to fix a blocked toilet.
4. Let another group of people sign our house without telling us when they knew that we still had interest in continuing our tenancy as they gave us a deadline to confirm this by. Yet they signed off the house before this deadline and without informing us and then proceeded to deny that they ever gave us this deadline.
5. Leaving our front door unlocked after coming round to the house to deal with a maintenance issue (none of the tenants were in the house)
In general they are unprofessional, and as customers we all felt like there was no respect for us at all and we will gladly not be using their services again.
Hope this helps ❤️.

30. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Photographer Jamie was professional and…

Photographer Jamie was professional and helpful. Jamie has been pro-active and so far im very happy with Oakmans.

3. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Thank you for your lovely review, Jacqueline! We're so pleased to hear Jamie provided a professional and helpful service. We hope you love the photos, and thank you for your kind feedback.

Bedømt til 5 ud af 5 stjerner

Phenomenal photography

Hau was phenomenal. He was professional, personable, and efficient when taking pictures of our home. Hau clearly has a passion for his work and is both digitally and creatively skilled. Not only did Hau do a great job on the photography but also was extremely considerate and a pleasure to have met!

3. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Thank you for your wonderful review, Emily! We're delighted to hear Hau made such a positive impression and that you were so pleased with the experience. We hope you love the photos, and we really appreciate your kind feedback.

Bedømt til 5 ud af 5 stjerner

Lilli was a great phototherapy today

Lilli was a great phototherapy today, great attention to detail.

2. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Thank you for your lovely review! We're so pleased to hear Lilli's attention to detail made a great impression.

Bedømt til 5 ud af 5 stjerner

Very good people reliable service quick…

Very good people reliable service quick and easy, thank you,

2. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Thank you for your kind review, Mohammed! We're so pleased to hear you found our service reliable, quick and easy. We really appreciate your feedback and wish you all the best.

Bedømt til 5 ud af 5 stjerner

9am photos with Lilli

I was expecting Dom for the 9am photo booking but he was unwell so I had the pleasure of meeting Lilli.
I was so happy that Oakmans had staff to cover my appointment.
Lilli was very professional and approachable!

2. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Thank you for your great review, Susan! We're so pleased Lilli could help, and we hope you love the photographs.

Bedømt til 5 ud af 5 stjerner

The guys were extremely professional…

The guys were extremely professional and helpful. They made us feel at ease from the start, and we could tell we were in capable hands.

29. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Thank you for your lovely review, Pat! We're so pleased to hear you felt at ease and well looked after.

Bedømt til 5 ud af 5 stjerner

Amazing very professional i’m very…

Amazing very professional i’m very respectful for you, Home

9. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Thank you for your kind review, Mandy! We're delighted you had such a positive experience and really appreciate your feedback.

Bedømt til 5 ud af 5 stjerner

The pictures of my house made by Hau…

The pictures of my house made by Hau the photographer are very nice and professional.

17. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Thank you for your lovely review, Angelika! We're so pleased you were happy with the photos and appreciate your kind feedback.

Bedømt til 5 ud af 5 stjerner

I can’t recommend Dominic enough

I can’t recommend Dominic enough! Friendly, professional, and incredibly talented. He took amazing photos of my home for its sale and really highlighted its best features. The results were outstanding. Thank you, Dominic!

24. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Thank you for your wonderful review, Katarzyna! We're so pleased you were happy with the photos and really appreciate your kind words about Dominic.

Bedømt til 5 ud af 5 stjerner

We have just had HAU photograph the…

We have just had HAU photograph the house and do a walk through video talked us all through the process a very polite and efficient service had time to chat to us lovely gentleman 😀

26. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Thank you for your lovely review! We're so pleased to hear you had a great experience. We really appreciate your kind words and your feedback.

Bedømt til 2 ud af 5 stjerner

Ignored safety concerns

I tried to purchase a house with them. The people I dealt with repeatedly tried to tell me that Radon levels of over 100bqm were safe and normal, when the UK average is 20bqm and anything over 100bqm requires mitigation. They also repeatedly ignored the fact that they had described a damp, high radon, non-ventilated basement space as usable, despite me quoting their own listing back to them multiple times and providing evidence it wasn't usable. I had to pull out of the purchase in the end, wasting months of everyone's time and a not insignificant amount of money. I don't know whether it's ignorance or gaslighting, but I don't appreciate either. Please get staff who care about customers concerns and know their stuff when it comes to housing, rather than trying to push sales through.

Edit in response to reply: As I told you multiple times, the surveyors report and the radon report were separate documents and one did not have any impact on the preparation of the other. The nine day radon test was part of the further investigation, and I requested a longer term test, which was refused. You never provided any hard evidence that the radon levels recorded were 'low', although I can produce multiple sources that state they're unsafe. Do better.

25. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Hi Keziah,

Thank you for taking the time to share your feedback. We're sorry to hear that you chose to withdraw from your purchase.

To clarify, the sellers arranged for a 9-day radon test at their expense, and an environmental search was also conducted, which both indicated that the radon levels were low. The surveyor's comments were a recommendation for further investigation rather than confirmation of an issue.

As estate agents, we are not qualified to provide advice on technical matters such as radon or environmental risks. We always advise buyers to seek guidance from their solicitor and any relevant specialists so they can make a fully informed decision.

We appreciate that purchasing a property can be a stressful process, and we respect your decision to proceed in the way you felt was best.

Bedømt til 5 ud af 5 stjerner

Amazing Team and Great Support

So far Oakmans has been so lovely to work with, in particular Tom on the admin side who was really reassuring and approachable, and Hau on the media side who was experienced and friendly. They have gone above and beyond!

25. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Hi Hannah, thank you so much for your lovely review! We're delighted to hear Tom and Hau made the process so positive for you. We'll be sure to pass your kind words on to them both.

Bedømt til 5 ud af 5 stjerner

Marketing by Lilli

Lilli visited my property today for the marketing photo's. She was very friendly and professional.

24. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Hi Kayleigh, thank you for your lovely review! We're so pleased to hear Lilli was friendly and professional, and we hope you love the finished marketing.

Bedømt til 5 ud af 5 stjerner

very professional

very professional, open to suggestions.
arrived on time and go straight to work

22. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Thank you for your great review! We're pleased to hear you found the service professional, punctual, and efficient. We really appreciate your feedback and thank you for choosing us!

Bedømt til 1 ud af 5 stjerner

Oakmans have persistently violated the…

Oakmans have persistently violated the law by entering the property without giving the minimum 24 hours notice throughout the tenancy with no safety issue to use as an excuse. The most recent being the most egregious.

A couple of weeks ago my partner and I were having sex and the agent turned up to the property with prospective tenants to show around. They had sent us notice 30 minutes prior to their arrival and obviously we did not see it anyway as we engaged in the enjoyment of our home.

If you have read the other reviews you’ll note a running theme of creepy men that work at oakmans making weird comments to young women renting their properties or being shown around them.

This Andrew Tate fan was absolutely aware of what was going on in the bedroom- for starters you could throughly gag my partner and you’d still hear the thunderous bounce of my 110kg frame against the bed and the headboard against the wall etc in the neighbours garden. The agent knew what we were doing and they still tried to enter. You could have heard me outside the closed front door to the house.

Apparently at least one of the staff feels entitled to view any tenants that are young student women in their bedrooms naked as and when they like, and indeed bringing a bunch of prospective tenants into the room whilst they did. This is someone whose hard drive needs checking and should not be left alone around women or children. I would be shocked if their DNA is not on a list already.

Not a surprise what kind of men they employ given the multiple reports from tenants on here of being forced to listen to open misogyny by oakmans agents.

I had just finished and had immediately put my head between my partners legs and was somewhat too enthusiastically involved in cunnilingus to notice the attempt to enter the room. As my ears were covered and under some firm pressure from their thighs, I was none the wiser until my partner suddenly shouted “YOU ARE NOT COMING IN HERE!!” which prompted a retreat from said agent I wish had not been so hasty.

Later we found the 30 minute “notice” we had been given.

This is the worst example of their flagrant disregard for the human rights of tenants during this tenancy.

Sadly I didn’t see his face and I don’t know his name. Because in the obvious absence of a decent father in his life, I’d like to explain to him in person why it’s a good idea to behave courteously towards women- and you know, not walk in on them unannounced whilst they are naked like a rapist. I think he would find the education gruelling but beneficial for his long term prospects (clearly for no reason other than his very obvious mental deficits must make learning of any kind incredibly challenging for him. whatever else would I mean).

Don’t rent from oakmans - particularly if you or any of your housemates are a young woman. Young women simply are not safe from the men like this at oakmans.

Can’t remember the exact date sadly.

29. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Oakmans Estate Agents

Hi there, thank you for taking the time to share your feedback.

We take all concerns regarding property access extremely seriously. Our team members are professionally trained and understand the importance of respecting tenants' privacy, as well as conducting viewings and property visits in a professional and appropriate manner for the benefit of both current occupants and prospective tenants.

If a member of staff attended a property without providing the required notice, this is something we would want to review internally, as we expect our procedures to be followed at all times. However, as this review has been posted anonymously and we do not have your name, property address, or any details that would allow us to identify the tenancy or the event described, we are unfortunately unable to investigate the matter further.
We would also note that a number of the allegations made within this review are extremely serious in nature. Based on the information available to us, we have no evidence to support these claims, and we do not believe they fairly reflect the professionalism and conduct of our staff. The graphic nature of the review and the assumptions made about individuals are particularly concerning.

Should you wish to discuss a concern regarding notice periods or property access, we would encourage you to contact us directly with further details so that we can investigate the matter properly.

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