British Homesellers Anmeldelser 

497
•
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We had a brilliant experience with British Homesellers from start to finish. Buying a house can be quite a stressful process, especially as first-time buyers, but their communication was always qu... Se mere

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Bedømt til 5 ud af 5 stjerner

We were very happy with Fallon’s service throughout the purchase of our first property. She always kept us informed about what was happening and how things were progressing. Whenever I had a question... Se mere

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Bedømt til 5 ud af 5 stjerner

I had the best experience, being a first time buyer, I had direct contact to everyone, they kept the communication open every-time I needed something, Alex C. was exceptional…. The process took only 2... Se mere

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Bedømt til 5 ud af 5 stjerner

Really happy with the service from British Homesellers. The whole process has been so easy and straightforward. Everyone has been really supportive, communication has been great, and they’ve always be... Se mere

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Virksomhedsoplysninger


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

497 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(497)

57 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

We had a brilliant experience with…

We had a brilliant experience with British Homesellers from start to finish. Buying a house can be quite a stressful process, especially as first-time buyers, but their communication was always quick, clear and reassuring, which made everything feel so much easier.

We dealt with Fallon throughout our purchase, and she was absolutely lovely. She was always helpful, friendly and approachable, and kept us informed throughout the process. We really appreciated all her help and support in making our first home purchase such a positive experience.

Thank you so much, Fallon and British Homesellers! ❤️

2. oktober 2026
Uopfordret anmeldelse
British Homesellers-logo

Besvarelse fra British Homesellers

Hi Christina,

 Thank you so much for your lovely review!  It was an absolute pleasure helping you with your first home purchase. We are so happy we could make the process a little less stressful and that you felt supported throughout. Wishing you both lots of happiness in your new home!



Kind regards,
Fallon & The Team

Bedømt til 5 ud af 5 stjerner

We were very happy with Fallon’s…

We were very happy with Fallon’s service throughout the purchase of our first property. She always kept us informed about what was happening and how things were progressing. Whenever I had a question or needed any help, she responded quickly and was always helpful. We really appreciated her communication and support throughout the process.

14. august 2026
Uopfordret anmeldelse
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Besvarelse fra British Homesellers

Hi Barbara,

Thank you for your review, it means a lot on this side and I am pleased we could assist you

I wish you all the best moving forwards,

Kind regards,
Molly and the whole team

Bedømt til 5 ud af 5 stjerner

I had the best experience with British Home Sellers

I had the best experience, being a first time buyer, I had direct contact to everyone, they kept the communication open every-time I needed something, Alex C. was exceptional…. The process took only 2 months to exchange keys.

28. august 2026
Uopfordret anmeldelse
British Homesellers-logo

Besvarelse fra British Homesellers

Hi Damilola,

Thank you so much for your kind words and I am so pleased we could help.

I wish you all the very best with everything moving forward,

Kind regards,

Alex

Bedømt til 1 ud af 5 stjerner

No lists of investors waiting to buy and may try to remove my review

I put my house up for sale with them after I was told they had serious investors and buyers waiting to buy properties, I believed that they would sell my home in super quick time but unfortunately 9 months later I haven't even had a viewing through British homesellers.
My asking price is way below 3 local estate agents valuations but British homesellers have been consistent in keep suggesting that I drop the price about 40k or take it off the market.
They have not matched me up with any of their so called investors waiting to buy a property.
I would have had more chances if I'd have stayed with local estate agents.
I also don't think it helps that there's no for sale sign outside the property as I live in a place where it's busy with tourists for much of the year, but no passers by know it's for sale. Very disappointing after a convincing sales pitch.
UPDATE
After receiving a response from British Homesellers, I should have stated that the length of time I was with them as opposed to how long it was up for sale was 9 months as there was a delay with the pictures they took.
I rejected the 1st lot of pictures as they were awful, and nice parts of the house were not photographed, but instead there were 3 pictures all the same of the back of my house which had nothing nice to show, on limited amounts of pictures I thought that was ridiculous.
I've received an email from Trustpilot today that they may try to remove my review if it's not genuine, it is.

11. september 2026
Uopfordret anmeldelse
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Besvarelse fra British Homesellers

Dear Mrs Wilde,

We’re genuinely sorry that we weren’t able to secure a viewing or buyer for your property. We completely understand your disappointment and have tried calling because we would welcome the opportunity to apologise personally and learn from your experience. Although in the vast majority of cases we secure results quickly, often through buyers already connected with us, in this case we genuinely struggled.

For clarity, we marketed your property from 25 February until 11 September—approximately six and a half months rather than nine. Nevertheless, going that long without producing a viewing is not the result either you or we expected.

Throughout our updates, we explained that this appeared to be a wider market issue rather than one affecting your property alone. At our most recent review, only 6 of the 40 properties within a quarter of a mile were shown as sold subject to contract, meaning 85% remained unsold. Several of those six sales had also been agreed earlier in the year, and nothing had sold between £220,000 and £280,000. In this case, we were seeking to secure at least £265,000.

You consistently and understandably told us that anything below £265,000 would not be suitable, which we respected. Our advice was therefore not that you should accept a substantially worse price. Given the lack of buyers paying the required level, we encouraged you to pursue your alternative plan of converting the property into an HMO and to withdraw it until the market could support the price you needed.

We understand why you feel a local agent might have achieved more. However, with 85% of nearby properties remaining unsold and nothing selling within the relevant price range, this was unfortunately a difficult market affecting local agents and sellers generally. That context does not excuse our failure to produce a viewing, but it was why we were honest about the market and encouraged an alternative that protected you from accepting too little.

Regarding the for-sale board, we’re always happy to provide one when requested. We don’t install them as standard because we believe they tend to advertise the agent more than the individual property, with most buyers now searching online. When you raised this, however, we confirmed that one could be arranged.

We’re very sorry we couldn’t achieve the outcome both you and we wanted, and we wish you every success with your plans for the property.

The British Homesellers Team

UPDATE:
You are quite right to clarify that there was also a longer-than-usual period before the property went live. Our original response looked at the period from the property being marketed until we mutually agreed to withdraw it.

We received your agency agreement on 30 December and initially arranged photography for 8 January. Before we could legally begin marketing, the required ID checks needed to be completed and a new EPC was required as the existing one had expired. On 28 January, you also let us know that you weren't happy with the initial photographs. We therefore arranged for these to be retaken, and the property went live on 25 February.

We apologise that the overall setup process took considerably longer than we would normally expect. We also completely understand you wanting to be happy with how your home was presented before it went live.

Regarding your Trustpilot update, we'd also like to reassure you that we have not asked Trustpilot to remove your review. The email you received relates to Trustpilot's reviewer-verification process, which is designed to confirm that reviews relate to genuine experiences.

Since your original review, we have attempted to contact you three times because we genuinely wanted the opportunity to apologise personally and understand what we could learn from your experience, but unfortunately we haven't been able to reach you. The offer to speak remains open should you wish to do so.

Kindest regards,
The British Homesellers Team

Bedømt til 5 ud af 5 stjerner

Excellent Service, even as the buyer!

British Homesellers weren’t actually my estate agents — they were acting for the people whose house I was buying — but I was genuinely really impressed with them throughout the whole process.

I’ll admit, initially I wasn’t sure what the experience would be like dealing with a nationwide company rather than a traditional local high-street estate agent, but any concerns I had quickly disappeared. They were always available, kept me up to date and seemed just as keen as I was to keep things moving. Whenever things stalled, they were proactive in chasing and trying to push the sale forward rather than simply leaving everyone waiting.

A special mention has to go to Fallon Martin, who put up with my many questions! She was always helpful, responsive and happy to explain what was happening, and I really appreciated having someone I could contact throughout the process.

Considering I wasn’t even their client, I thought the level of communication and service I received was excellent. Based on my experience as a buyer, I’d have absolutely no hesitation recommending British Homesellers.

28. august 2026
Uopfordret anmeldelse
British Homesellers-logo

Besvarelse fra British Homesellers

Hi Zachary,

Thank you so much for your kind words, we’re so glad we could help.

All of the team wish you all the best in your new home!

Kind regards & best wishes,
Rob & The Team

Bedømt til 5 ud af 5 stjerner

Really happy with the service from…

Really happy with the service from British Homesellers. The whole process has been so easy and straightforward. Everyone has been really supportive, communication has been great, and they’ve always been available whenever I’ve had questions. It’s made what can be a stressful process feel so much easier. Would definitely recommend!

7. august 2026
Uopfordret anmeldelse
British Homesellers-logo

Besvarelse fra British Homesellers

Hi Gina,

Thank you so much for your wonderful words.

All of us here wish you all the best in your new home!

Kind regards,
Rob & The Team

Bedømt til 5 ud af 5 stjerner

We had a really smooth house purchase…

We had a really smooth house purchase experience working with British Homesellers . Molly firstly communicated clearly throughout the whole transaction, responded to emails promptly and guided us patiently whenever we had questions. All procedures were well organised, which helped us complete the purchase without unnecessary delays. Professional, reliable and friendly service.
A big thank you to Charles, who was absolutely brilliant throughout the whole process. He is incredibly friendly and always responded to my emails very quickly. Charles offered lots of honest, practical advice and provided constant support. Thanks to his hard work.
The whole team were professional and helpful. I would highly recommend this estate agency to anyone looking to buy a home.

18. august 2026
Uopfordret anmeldelse
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Besvarelse fra British Homesellers

Thank you so much for your wonderful review!

We’re delighted to hear that team made your home-buying experience smooth and stress-free.

We’ll be sure to pass on your kind words to them.

It was a pleasure helping you, and we wish you all the best in your new home!

Molly & the team

Bedømt til 5 ud af 5 stjerner

Great communication from the British…

Great communication from the British Homesellers team, really helped me to complete everything in due time, and were very fast at passing any questions along to the seller. Thanks to Molly, Charlie and everybody else at the British Homesellers team

31. juli 2026
Uopfordret anmeldelse
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Besvarelse fra British Homesellers

Thank you for your kind review!

We are pleased to hear you were happy with the service. Wishing you all the best in your new home!

Molly & the team

Bedømt til 5 ud af 5 stjerner

Great service

My husband and I worked with Alex in the purchase of our house. He was contactable and responsive throughout the duration of the purchase and he helped chase progress while we were on holiday (as we approached completion). Based on our experience working with Alex I’d recommend British Home Sellers.

17. juli 2026
Uopfordret anmeldelse
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Besvarelse fra British Homesellers

Hi Bethany,

Thank you so much for your review and it was lovely working with you!

I wish you all the very best with everything moving forward.

Kind regards,

Alex

Bedømt til 5 ud af 5 stjerner

Great service

Great service. They handled us buying our first home and were very helpful

31. juli 2026
Uopfordret anmeldelse
British Homesellers-logo

Besvarelse fra British Homesellers

Hi Ethan,

 Thank you for your review, we’re really glad that we could help!

 Myself and the team wish you all the best moving forward.

 Best wishes,
 Alex  & The Team

Bedømt til 5 ud af 5 stjerner

British Homesellers was a brilliant…

British Homesellers was a brilliant estate agent to work with start to finish, they made what can be quite a stressful process very easy with their amazing and quick communication, especially as we are first time buyers we really appreciated this. We dealt with Fallon for our house purchase and she was so lovely and helpful throughout. Thank you!

5. august 2026
Uopfordret anmeldelse
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Besvarelse fra British Homesellers

Hi Bailey,

 Thank you so much for your kind words, we’re so glad we could help!

 Myself & the team wish you all the best in your new home.

 Kind regards,
 Fallon & The Team

Bedømt til 5 ud af 5 stjerner

Efficient and communicative flat purchase process

I had a great experience with British Homesellers. Robert was very clear, quick and available in the negotiation and offer process, and Fallon went above and beyond to keep me updated throughout the conveyancing process during periods of long waiting, particularly as a first time buyer with no experience of the process. Would recommend them to anyone looking to sell or buy without the fuss of other more traditional property agents.

23. juni 2026
Uopfordret anmeldelse
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Besvarelse fra British Homesellers

Hi Jonny,

Thank you so much for your lovely words, we’re really glad that we could help!

Myself, Fallon & the whole team wish you all the best with everything in your new home.

Best wishes,
Robert & The Team

Bedømt til 5 ud af 5 stjerner

I had a fantastic experience purchasing…

I had a fantastic experience purchasing my home through British Homesellers, largely thanks to Fallon's exceptional support. She was professional, responsive, and always ready to help, making the entire process smooth and stress-free. I'm truly grateful for her dedication and would highly recommend both Fallon and the agency to anyone buying or selling a property. Thank you for the outstanding service!

21. juli 2026
Uopfordret anmeldelse
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Besvarelse fra British Homesellers

Hi Ilevbaoje,

We’re really happy to have helped you secure your new home.

We wish you all the best for the future!

Best wishes
Rob & The Team

Bedømt til 5 ud af 5 stjerner

We’ve just bought our home through…

We’ve just bought our home through British Home Sellers and had an amazing experience. Fallon was fantastic — extremely professional, gave clear information at all times, and was so quick to respond. The rest of the team we spoke to were also very professional and very good. We would 100% use them again, but we’ve bought our dream home so we probably won’t need to! The house itself is absolutely stunning and we’re so grateful. Thank you to the whole team!

26. juni 2026
Uopfordret anmeldelse
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Besvarelse fra British Homesellers

Hi Colin,

We really appreciate the kind words, we’re glad to help!

Myself and the team wish you all the best in your new home.

Best wishes,
Rob & The Team

Bedømt til 5 ud af 5 stjerner

I had an excellent experience…

I had an excellent experience purchasing my home through British Homesellers. Fallon was exceptionally helpful throughout the entire process. She was professional, responsive, knowledgeable, and always willing to answer my questions and provide support. Her dedication made what could have been a stressful experience much smoother and more enjoyable. I truly appreciate all her hard work and would highly recommend both Fallon and the agency to anyone looking to buy or sell a property. Thank you for your outstanding service!

29. maj 2026
Uopfordret anmeldelse
British Homesellers-logo

Besvarelse fra British Homesellers

Hi Debbie,

Thank you very much for your kind words, we’re so happy we could help!

All of us here wish you all the best with your new home!
Kind regards,

Rob & The Team

Bedømt til 4 ud af 5 stjerner

Attentive & good communication

Wasn't familiar with the company, but they were very attentive and provided good communication. Dealt with a range of people through out the different stages of purchasing, all with good customer service. Provided updates throughout the sale. Wasn't very happy with having to pay a 2 thousand pound deposit to "secure" the offer. The company was understanding and we found a solution that worked for all parties.

7. januar 2026
Uopfordret anmeldelse
British Homesellers-logo

Besvarelse fra British Homesellers

Hi Cassi,

We’re happy we were able to help you secure your new home!

 We wish you all the best with everything moving forwards!

 Kind regards,
 Rob & The team

Bedømt til 5 ud af 5 stjerner

Recently bought a house via British…

Recently bought a house via British home sellers amd they were fantastic with my process it want really smoth and no issues and Robert was very helpful throughout

9. juni 2026
Uopfordret anmeldelse
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Besvarelse fra British Homesellers

Hi Vijay,

It’s great to hear from you! We’ve so glad we could help.

All of us here wish you all the best in your new home!

Besh Wishes,
Rob & The Team

Bedømt til 5 ud af 5 stjerner

I never usually write reviews but i…

I never usually write reviews but i have had such a good and positive experience with British Homesellers i had to share my thoughts .
From the initial contact to completion was hassle free with support from Robert Love if ever needed .
I will be looking out for properties in my area being sold through British Homesellers at every opportunity .

17. maj 2026
Uopfordret anmeldelse
British Homesellers-logo

Besvarelse fra British Homesellers

Hi Thomas,

Thank you so much for your wonderful review, it really means a lot to us!

We’re glad to able to help, all of us here wish you all the best with your new property.

Kind regards,
Rob & The Team

Bedømt til 5 ud af 5 stjerner

Great communication

Quick communication, happy to answer any questions and always willing to help / chase anything required. Even when they were the sellers side, everything was dealt with promptly which I was pleasantly surprised at as usually the housing market industry is not known for its haste in communication.

15. maj 2026
Uopfordret anmeldelse
British Homesellers-logo

Besvarelse fra British Homesellers

Hi Gethin,

Thank you so much for your lovely words!

All of us here wish you all the best in your new home.

Kind regards,
Rob & the Team

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

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