n+ Bikes Anmeldelser 228

cannot recommend n+ Bikes.

I have had a defective bicycle that cannot charge, and this case has now been ongoing for nearly 9 months. The bike has only been used for 38 km.

After a long delay, they finally sent a technician, but he was there for حوالي 5 minutes and simply confirmed what I had already reported from the beginning — that the bike does not charge. Since that visit, I have heard absolutely nothing.

There has been no follow-up, no solution, and no accountability.

I have made multiple attempts to get this resolved, but I am being completely ignored. This is highly unprofessional and unacceptable.

I am now forced to escalate the matter to the relevant authorities and am considering further legal action.

Avoid at all costs.

Fahrrad sollte in ein zwei Wochen kommen und es sind jetzt drei Monate vergangen.
Keine Antwort auf meine mails .
In der Bestellung stand nichts mit so einer langen Warte Zeit.
Ich hätte es nicht gekauft.
Das hab ich nicht von so einer Marke erwartet, werde es auch Mercedes melden

Bought a Mercedes AMG-Petronas city bike in November 2025, have still not recieved the fenders after 5 months of waiting, and n+ keep on stalling. worst customer service department in the world...... have been in touch with their CEO and customer servive numereous times, and nobody gives a Sh..
this is a fairly expensive e-bike with a very well know brand name. Mercedes- Petronas name is being tarnished by this amateur compoany.
don't buy from them until they can guarentee delivery of all parts at the same time.
do yourself a favour and avoid buiyng from this crap company.

Only received the free bike so far not the RallyE that I actually paid for with zero communication about it almost 2 months after paying them.

Don’t order from these people. It’s a complete scam. Amex luckily gave a full refund.

They shipped my front fender and it got delivered somewhere in San Francisco. Way to far from where I lived in southern Ca. according to the tracker

Beware!
Glossy looking website but zero fulfillment support! Took the money and almost 2 months later still waiting for delivery. What company (never mind Mercedes) does business like this?

Yesterday we got a notice of some fenders delivery, but tracking shows it was delivered in some unknown address in... Texas!

$8K bike and everything is just dodgy.

2025年7月我在中国购买了一台最低配版，到10月份时我被告知因为进出口法律修改的原因自行车无法发货了，但头盔已经到货所以他们说把头盔直接送我了，这很不错，但自行车的退款直到今天也没有消息；当你联系客服团队时他们只会说“尽快处理，一有消息就联系我”

I bought a silver arrow n+bike a couple of years ago. I was super excited for the bike to arrive. I'm afraid to say it's been riddled with issues. Only one of the charging sockets works and the battery button under the seat sometimes works, sometimes doesn't so it often runs out of power and the ball bearings / sockets in the pedals squeak. I've not done many miles and the customer service is very slow and I can't ever find replacement parts. The bike is great on straights a little slow to get started but I wouldn't get one again

Really enjoying the bike. It's a fun ride. A few minor modifications I would make, but overall well-built and a great experience.

Definitely not worth the money don’t buy it don’t waste your time. It’s not that big of a deal. I’m going to Cannondale.

I recently received my Mercedes-AMG PETRONAS F1 Team City Edition 750, and I couldn't be happier with the bike itself. The build quality and performance are exactly what you’d expect from this brand—sleek, powerful, and an absolute joy to ride.
The delivery of the bike was smooth, and while I’m still waiting for the smart helmet and a few other accessories (fenders, kickstand, etc.) to arrive in the next shipment, the communication has been clear. I’m really looking forward to getting the full kit together, but if the bike is anything to go by, the accessories will be top-notch too. Highly recommend n+ for anyone looking for a premium e-bike experience!

Ordered and paid over $8300 for the bike with the promo of buy one get one free. Then receive a phone call and email saying they have only one bike in stock and the AMG will be available in April. Then get a email saying the other bike that was available is NOT available also in the size I ordered. I asked them why they would take the order and didn’t disclose they had no stock cause I don’t want to wait till April. Ask them to refund but no answer to multiple emails sent. Will wait today and have to call the bank to do a stop payment. Horrible experience stay away. They use your money to buy bikes and make you wait.

Good experience so far! Very nice bike- I wait for the summer to enjoy more

I really do not have a lot of experience with different eBikes other than the Yamaha CrossCore RC and a Pedego Tandem that we own.
Leaving the tandem aside I love both bikes. The N+ is obviously more sophisticated and since I bought the Yamaha before they decided to drop out of US market the price difference is marginal.
N+ is clearly more powerful, and I suspect the brakes would be as good if not better than the Yamaha's. The N+ is new and the brakes have not bedded in.
The six million dollar question is if I was buying and the choice was either the Yamaha RC or the N+ City Edition, I would most probably have opted for the N+.

Bike looks sleek and ideal for city riding.
Assembly is very simple and fast.
Driving feeling is the best part of it!! Hard to get off the bike after riding!!

Pleased to have it purchased.

Kuddo to Mercedes for this exceptional product

This company send me the bike after 4 months and never send the helmet, all ready 7 months.

Love my RallyE! So happy with it I ordered a city bike as well.

Nothing but great things to say about N+.

In meinem Leben bin ich noch nie einem derart unverantwortlichen Unternehmen begegnet.
Ich bin ehrlich gesagt sehr überrascht, wie große Marken wie Mercedes mit einer solchen Firma zusammenarbeiten können.

Selbst wenn es sich um das beste Fahrrad der Welt handeln würde, würde ich allein aufgrund dieser Erfahrung niemals wieder mit diesem Unternehmen Geschäfte machen.