The app is really easy to use and its easy to make extra payments if needed. They're also always checking if your financial situation is ok. Would recommend and use again
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I believe the advisors name was Trixie, I spoke to her on 2nd October 2026. I was calling to advise that I had just been made redundant and I could not afford my next payment. Trixie... Se mere
Virksomheden har svaret
Very easy process to subscribe to, and there has been no payment issues. This was a very welcome service at a time of high cost of living expenses.
I haven't had much experience with finance company's but so far Novuna have been really great. I have no complaints of the service they have provided. Everyone nice and polite and very friendly. I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Novuna Personal Finance
Skrevet af virksomheden
Need a great Personal Loan?
Come direct to our website for our low rates and exclusive loan options. Our great loans start from just 6.9% APR Representative (based on £7,500 to £25,000).
Who are Novuna?
A leading financial services company, we provide effective Retail Finance options to thousands of big name brands, as well as Personal Loans to help you access the cash you need sooner.
We lent over £3 billion to customers in 2025, allowing them to make big purchases, create memories or enjoy once-in-a-lifetime moments. All without worrying about paying for it upfront.
We don't offer lease vehicles - If you're looking to leave a review about Novuna Vehicle Solutions, that is a completely separate business to us.
We tailor our innovative solutions to match the things you want to buy, from home improvements to holidays, making the process as easy and stress free as possible. And we combine it with award winning customer service.
That's what makes us different.
About us Personal Loans Car Loans Home Improvement Loans Debt Consolidation Loans Holiday Loans Wedding Loans Small Loans
Just some of our awards
We're leaders in our field
We've been named the UK's Best Personal Loan Provider for the last 12 years running. We are also proud to have once again won the official Feefo Platinum Trusted Service award. This is the 7th time we've been recognised as a leader in our field with Platinum status.
Best Personal Loan Provider
YourMoney
Platinum Trusted Service
Feefo
Loan Provider of the Year
Moneyfacts
Kontaktoplysninger
2 Apex View, LS11 9BH, Leeds, Storbritannien
- 0344 375 5500
- CustomerService@NovunaPersonalFinance.co.uk
- novunapersonalfinance.co.uk
4,6
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bought my kitchen and received interest…
Bought my kitchen and received interest free payments. The payment comes off every month. No hassle
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Thank you for the positive feedback. Glad to hear that everything is running smoothly. I hope you are enjoying the new kitchen!
Besvarelse fra Novuna Personal Finance
That's great to hear Martin, thank you for sharing!
Getting my purchase approved with…
Getting my purchase approved with Novuna Personal Finance was the easiest and best thing I have done. Their service is second to none. My loan was efficiently facilitated and I am extremely pleased I chose them and will do again in the near future.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Hi Nicole, we're very pleased to hear that you've had a really easy experience with us and would chose us again. Thank you for sharing!
It’s easy thanks
9. august 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Thanks for sharing Anthony. Glad it was easy for you!
Besvarelse fra Novuna Personal Finance
We're pleased to hear that you've had a positive experience with our services and had a quick decision as well. I hope you're enjoying your new purchase!
Besvarelse fra Novuna Personal Finance
Thanks for sharing Susan, glad you found everything easy to use.
Besvarelse fra Novuna Personal Finance
Thanks for sharing Emmanuel!
Besvarelse fra Novuna Personal Finance
Hope you love it!!
Completely satisfied
A really good experience. Everything has worked like clockwork.
I feel looked after & completely satisfied with the process. Thank you.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
That's great to hear Alex. Thanks for the feedback.
Besvarelse fra Novuna Personal Finance
That's great to hear! Thanks Keith.
Easy straightforward application
Easy straightforward application, quick turnaround.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
We're glad to hear that you had a nice and smooth application process. Thanks for sharing!
Fast approval and great interest rate.
30. marts 2026
Besvarelse fra Novuna Personal Finance
That's great to hear! Thank you for sharing
I do not want this loan I've decided…
I do not want this loan I've decided the hearing aids are far too expensive ... 2 thousand pounds more for some item in QA hearing shop which is ridiculous so I was am c as ncelling this as I do not want that...I was told I have 2week cooling off period so as s it's only been one week I do not want to carry on with this loan
30. juli 2026
Besvarelse fra Novuna Personal Finance
Hi Glenys, thank you for your review. We’re sorry to hear you’ve decided not to proceed with the hearing aids. For clarity, we provide the finance agreement, but the retailer sets the price of the hearing aids and any related products or services.
If you no longer wish to go ahead, you'll need to contact the retailer directly to cancel the order. If you have any questions about your finance agreement, please contact us on 0344 375 5500. Thanks
Very quick and easy set-up
Very quick and easy set-up. Highly recommended and will defo use again in the future.
Thank you.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Thanks Andy for your positive feedback and recommendation!
Excellent
Excellent reliable service to the customer service department as they will have a great customer support and service at their disposal to ensure that they can deliver quality products and service
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Hi Sunny. Thank you for the positive feedback. I'm glad that you've had an excellent experience with our customer service teams!
Fast and easy
31. juli 2026
Uopfordret anmeldelse
A smooth process.
A very smooth process to set up an account and finance my purchase. Good communication and easy to follow process throughout.
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Thank you for sharing your positive experience. Glad to hear that account setup was nice and easy
So easy to use with simple explanations…
So easy to use with simple explanations for the various opportunities
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Hi Mark, we're glad that everything was easy to use! Thanks for sharing.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.