The app is really easy to use and its easy to make extra payments if needed. They're also always checking if your financial situation is ok. Would recommend and use again
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I believe the advisors name was Trixie, I spoke to her on 2nd October 2026. I was calling to advise that I had just been made redundant and I could not afford my next payment. Trixie... Se mere
Virksomheden har svaret
Very easy process to subscribe to, and there has been no payment issues. This was a very welcome service at a time of high cost of living expenses.
I haven't had much experience with finance company's but so far Novuna have been really great. I have no complaints of the service they have provided. Everyone nice and polite and very friendly. I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Novuna Personal Finance
Skrevet af virksomheden
Need a great Personal Loan?
Come direct to our website for our low rates and exclusive loan options. Our great loans start from just 6.9% APR Representative (based on £7,500 to £25,000).
Who are Novuna?
A leading financial services company, we provide effective Retail Finance options to thousands of big name brands, as well as Personal Loans to help you access the cash you need sooner.
We lent over £3 billion to customers in 2025, allowing them to make big purchases, create memories or enjoy once-in-a-lifetime moments. All without worrying about paying for it upfront.
We don't offer lease vehicles - If you're looking to leave a review about Novuna Vehicle Solutions, that is a completely separate business to us.
We tailor our innovative solutions to match the things you want to buy, from home improvements to holidays, making the process as easy and stress free as possible. And we combine it with award winning customer service.
That's what makes us different.
About us Personal Loans Car Loans Home Improvement Loans Debt Consolidation Loans Holiday Loans Wedding Loans Small Loans
Just some of our awards
We're leaders in our field
We've been named the UK's Best Personal Loan Provider for the last 12 years running. We are also proud to have once again won the official Feefo Platinum Trusted Service award. This is the 7th time we've been recognised as a leader in our field with Platinum status.
Best Personal Loan Provider
YourMoney
Platinum Trusted Service
Feefo
Loan Provider of the Year
Moneyfacts
Kontaktoplysninger
2 Apex View, LS11 9BH, Leeds, Storbritannien
- 0344 375 5500
- CustomerService@NovunaPersonalFinance.co.uk
- novunapersonalfinance.co.uk
4,6
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to apply
Easy to apply, you get an answer very quick, no hassle. Monthly repayment and interest rates very reasonable.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Thank you for sharing. Glad to hear that the application process was straightforward!
Great service
Great service, upfront and no gray areas like some other. Would highly recommend them. Good Apr also so 10/10
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Hi Raymond. We appreciate you taking the time to recommend us and leave positive feedback about your experience with us. I'm glad we've given you what you needed and expected! Thanks
Everything was easy and…
Everything was easy and straightforward, have to say will highly recommend Novuna to friends and family ☺️
15. august 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Thank you for sharing and for the recommendation! It's great to hear that you found everything easy and straightforward
Second time of dealing with this…
Second time of dealing with this company and no issues to report
17. august 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
We appreciate that you've used our services for a second time and glad to hear that it's all been positive!
Easy to deal with and set-up online.
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Glad to hear that you found everything nice and easy! Thanks for sharing
It was painless and straight forward an…
It was painless and straight forward an I highly recommend this service.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Thank you for sharing and for the recommendation!
Besvarelse fra Novuna Personal Finance
Hi Suzanne. We're sorry to hear that you encountered error codes when progressing from the soft search stage.
We have a dedicated support team for application related queries who can investigate this further and help resolve any ongoing issues. If you're still experiencing problems, please contact them on 0343 351 9112.
Thanks
Excellent service quick and easy to…
Excellent service quick and easy to apply.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
We're glad to hear that the application process was easy and you like the service! Thank you for sharing
Worth Applying For
I’ve used Novuna Personsl Finance for numerous items. Always pleased with their service . Very easy application process with very affordable payment plans.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Hi Christine, thank you for sharing! It's great to hear that you've had a positive experience with us on multiple occasions!
Giving us great service
Giving us great service
Thanks you so much
9. august 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Thanks for sharing! We're glad that you like the service we provide!
Stay clear off this company i had a…
Stay clear off this company i had a problem with dfs and currently dealing with ombudsman regarding unfit for purposes goods it's shocking the way you put trust and your money into companies but recive no help when you are reaching out to them they don't care and pathetic and how low they go but I will make sure that I pay as I might be paying for a sofa that's nearly sitting on the floor to keep my good credit payment on time I've written it off in my head but I will not be buying from dfs and uesing this company again AVOID PLEASE
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Hi, sorry to hear you're disappointed with your purchase and experience. Unfortunately, we're unable to locate your account using the information provided, so we've sent a request through Trustpilot for some additional details. Once we receive these, we'll be happy to investigate this further and liaise with the relevant team.
Our team is always committed to supporting our customers and ensuring they're satisfied with the service they receive, so we'd welcome the opportunity to look into this for you.
Thanks
Besvarelse fra Novuna Personal Finance
Thank you for sharing your positive experience with us!
Easy to set up
Easy to set up, very flexible (I put a deposit down,then could choose length of finance). Quick response even on a Sunday!
11. august 2026
Besvarelse fra Novuna Personal Finance
Glad to hear that you've had a quick and smooth application process, thanks for sharing!
Great job. Thanks
Just simple and straight forward. No nonsense. Well done.
5. august 2026
Uopfordret anmeldelse
Excellent service
Excellent service. Always informed and updated with relevant details.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Novuna Personal Finance
Thanks for sharing Sarbjit, we're glad to hear that you've had a positive experience and been kept up to date where necessary!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.