Norfolk Designer Gardens Anmeldelser 

682
•
TrustScore 4.5 ud af 5

4,5

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The table was delivered with good communication and met expectations . Packaging was good and assembly simple. The item is attractive and looks solid. Only problem was one of the supplied dowels br... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service ordered product anticipating having to wait a couple of weeks for delivery. Three days later received call indicating delivery next day. Bench arrived very well protected in pac... Se mere

Bedømt til 5 ud af 5 stjerner

Great customer service! Our garden table suffered a bit of an accident in the warehouse and we were given instead a slightly bigger and better quality version of the same model free of charge. The tab... Se mere

Bedømt til 1 ud af 5 stjerner

After ordering there was No update on the delivery. It simply arrived without any warning. Fortunately my neighbour was at home to take charge of the delivery. Each chair was strapped to a separate pa... Se mere


Virksomhedsoplysninger

  1. Butik med havemøbler

Skrevet af virksomheden

Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

682 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 73 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(682)

280 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Excellent service and communication and…

Excellent service and communication and great quality. Darren bent over backwards to make sure the delivery was reliable and without complication of a new garden bench to my elderly mother. The bench was assembled by Darren and looks superb - heavy weight teak. Feels like great quality and represents good value.

27. maj 2026
Bedømt til 4 ud af 5 stjerner

Bits of damage on chairs but had been…

Bits of damage on chairs but had been glued, so should be ok

28. maj 2026
Norfolk Designer Gardens-logo

Besvarelse fra Norfolk Designer Gardens

Hi Jacky, thank you for taking the time to leave us a review.

We’re sorry to hear that some of the chairs arrived with visible repaired or glued areas. We completely understand why that was disappointing and appreciate you bringing it to our attention.

We’ll make sure your comments are passed on to our quality and manufacturing team so this can be looked into.

Thank you again for your feedback and for choosing Norfolk Designer Gardens.

**Norfolk Designer Gardens**

Bedømt til 5 ud af 5 stjerner

Outstanding Service

We have recently taken delivery of the Kensington Teak Wood Outdoor Dining Set. The quality of the product far exceeded our expectations by some considerable margin and the delivery service went according to the agreed plan. We have nothing but praise for the Norfolk Designer team who were always helpful and courteous. In summary, a most welcome shopping experience. Well done and thank you

3. juni 2026
Uopfordret anmeldelse
Norfolk Designer Gardens-logo

Besvarelse fra Norfolk Designer Gardens

Thanks for your review, Charles,

Bedømt til 5 ud af 5 stjerner

arrived faster than stated

ordered on 19/05/2026 arrived before stated time of delivery date we were told to expect a a process time of 3 to 4 weeks on the website and email, as our gardens in a million pieces due to replacing a failed patio it didn't bother us ..... then we get a call from the transport company saying its going to be here on the 1st of june!!

nice quality HEAVY furniture but worth checking where the packing straps are where they have cut into the boxes during transit .... yet to open ours to check it

22. maj 2026
Bedømt til 5 ud af 5 stjerner

Sturdy, nice quality table

Really happy with the table, the fact there is a centre spot for the parasol for all lengths is perfect. Our previous table only had this option in the fully extended position.
The extensions are independent, so you can extend in a single direction or both. Would perhaps benefit from a retention clip, but so far not a problem.
Easy to assemble.
Delivered ahead of the predicted timescales - thank you!

25. maj 2026
Bedømt til 2 ud af 5 stjerner
Norfolk Designer Gardens-logo

Besvarelse fra Norfolk Designer Gardens

Hi Michael, we’re very sorry for the delay with your delivery and for the inconvenience caused by the longer-than-expected timeframe.

We completely understand how frustrating it is having to wait longer than expected for an order to arrive, and we’re sorry that your experience with us wasn’t as smooth as it should have been.

Thank you for your patience and for taking the time to leave us your feedback.

**Norfolk Designer Gardens**

Bedømt til 2 ud af 5 stjerner

Go elsewhere !

I ordered a three seater bench I finally got it on the third attempt of delivery, the first time they forgot to put it on the delivery vehicle the second time I got four chairs snd a table the third attempt I finally got the bench which they had assembled leaving hammer marks where they had knocked in the dowels they promised me a bench cushion for the inconveniences I had experienced that never turned up I rang them and was told they would send one out needles to say I am not holding my breath. Yours disappointed, M J Reeves.

29. maj 2026
Uopfordret anmeldelse
Norfolk Designer Gardens-logo

Besvarelse fra Norfolk Designer Gardens

Hi Mike, we’re really sorry to hear that you’ve been disappointed with your experience with us.

We’d genuinely like the opportunity to understand what’s gone wrong and see what we can do to put things right. Please could you contact us directly on **01953 660845** with your order details so one of the team can look into this properly for you?

Apologies again, and we hope we can get this resolved.

**Norfolk Designer Gardens**

Bedømt til 5 ud af 5 stjerner

Great company and service

I had been searching for a while to find 25kg granite quadrants suitable for a Kettler cantilever parasol and eventualy came across this company (Kettler were unable to supply any). I saw that the reviews were on the whole positive and they had the slabs at a really good price with free delivery and perfect size. The site said 3-4 weeks delivery and they arrived on the fourth week. If I had any criticism it would be that I had no notice that they were being delivered until a phone call 5 mins before but fortunately I was home and the delivery chap was very polite and delivered with care even though it was over 30°on that day. The granite quadrants are great quality and look amazing. Really pleased all round.

24. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid this company

Avoid this company. They are rude on the phone and tell lies!!!!!!

22. maj 2026
Uopfordret anmeldelse
Norfolk Designer Gardens-logo

Besvarelse fra Norfolk Designer Gardens

Please call us, as we cannot find an order for you on our system
01953660845

Bedømt til 5 ud af 5 stjerner

Great quality garden furniture

Joe delivered this item to my home in February and offered to put it together if I found it too much trouble. I finally got the bench together with the help of my son and husband and it's really fantastic. Heavy, solid and looks great. Joe had a coffee table on his van that matched so that still needs to be put together. It's all good quality. Can highly recommend.

2. februar 2026
Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service, communicative, helpful and love the product!
We bought the Westminster teak garden bench and we absolutely love it. It looks even better now that we have treated with Semco teak sealer.
Tory kindly assembled it for us before delivery as a gesture of good will as we had bought before.
Excellent service, thanks Tory.
Highly recommend Norfolk Designer Gardens!

20. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unfortunately my table and chairs were…

Unfortunately my table and chairs were faulty, big split in the table and woodworm in the chairs. Promised replacement but 3 weeks later nothing.

20. april 2026
Uopfordret anmeldelse
Norfolk Designer Gardens-logo

Besvarelse fra Norfolk Designer Gardens

Hi Andy, we’re really sorry to hear about the experience you’ve had.

We’ve tried to locate your order from the details shown on the review, but unfortunately we haven’t been able to find it on our system.

Please could you give us a call on **01953 660845** with your order number or delivery details so we can look into this properly and see what we can do to help.

Apologies again, and we hope to hear from you soon.

**Norfolk Designer Gardens**

Bedømt til 3 ud af 5 stjerner

Bought a Kingston bench

Bought a Kingston bench. On the FAQs in reply to the question "is the furniture delivered assembled?" the answer given is "Yes absolutely every piece arrives fully assembled by our friendly delivery team....no tools, no stress, no flat pack frustration.."
The bench arrived flat packed on a large pallet. It took a whole afternoon to assemble with significant stress: I needed an electric drill, an 8mm bit, a 4lb lump hammer (as the mortice and tenon joints were very tight), some longer screws than those supplied (which were pathetic) and a small hammer for the dowels (which didn't fit properly). So very misleading to say "EVERY" piece arrives fully assembled.

16. maj 2026
Uopfordret anmeldelse
Norfolk Designer Gardens-logo

Besvarelse fra Norfolk Designer Gardens

Hi Marcus, thank you for taking the time to leave us your feedback.

We’re sorry that the Kingston bench arrived flat-packed when the information on our website had led you to expect it would arrive assembled. We completely understand how frustrating that must have been, especially when it then took more time and effort than expected to put together.

We really appreciate you pointing this out and we’ll be reviewing the wording on our website to make sure this is clearer for future customers.

Apologies again for the inconvenience, and thank you for choosing Norfolk Designer Gardens.

**Norfolk Designer Gardens**

Bedømt til 5 ud af 5 stjerner

High quality table and chairs

High quality table and chairs. Table assembled by delivery driver in our garden.
Not particularly good communication from company about delivery details and I had to chase up several times.

24. april 2026

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