I couldn’t find a page that listed the contents of my cart. Thr “my cart” page had lots more merit, but not my choices. I finally found it as I continued to check out, but then I could see that I ord... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Schade, tolle Bilder, die zugesandten Produkte leider nicht. Die Bestelllung dauerte lange und kam in zwei Paketen. Der Kleiderstoff ist nicht fliesend, wie auf den Bildern, sondern steht ab und ist v... Se mere
Ich kann den negativen Bewertungen nicht so zustimmen. Auch habe schon mehrmals bei noracora Damenkleidung bestellt. Sollte mir etwas nicht zusagen ( bei diesen Preisen sagt einem der Verstand, dass d... Se mere
Virksomheden har svaret
Extremely disappointing experience. Everything from the poor quality of the clothes to the long intractable shipping made for a horrible experience. The worst part was not being able to return the cra... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We work with emerging designers and brands worldwide, and together present collections of creative, trendy, high craftsmanship fashion on Noracora.com. Order issues, please contact our Customer service with your order number and tracking numbers, we will try our best to solve the issues. service@noracora.com
Kontaktoplysninger
2,6
Under middel
7 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I purchased a sweater
I purchased a sweater, which was supposed to be wool, the fabric was not wool at all. I did not get what I paid for. Very disappointing. Now i can get through to customer service. I feed cheated.
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra Noracora
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Upon checking, the material we indicated online in the Product detail list is Viscose70%; Nylon30%. It's made of faux wool fabric.
The material information can be found on product page, under Product Details list. You can also click on the photo to zoom in, so as to see more details of the texture.
If you need any help with return, please feel free to contact us.
We are sorry to hear that you could not get in touch with us. May we know how did you try to contact us?
You can write email to service@noracora.com or create a service ticket at https://noracora.com/contact-us
You can also click on the earphone icon at the lower right of our website to start a chat conversation. Or got to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Louisa
NORACORA
Customer Service is non-existent
Customer Service is non-existent. I tried contacting
them for days and was required to give my credit card info and pay $5 to talk to a live person. I refused. Is this for real? How do I know what they will do with my info? I gave my email and the order number which they said did not compute. Why not?
Never again!
10. januar 2025
Uopfordret anmeldelse
Besvarelse fra Noracora
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by customer service.
Please note that our customer service is totally for free. None of the chat or email channel will charge you for service fee. Any entity who charges you for service will not be our official service channel. Please check carefully and contact our official chat or email for help.
May I know how did you try to contact us?
You can write email to service@noracora.com or create a service ticket at https://noracora.com/contact-us
You can also click on the earphone icon at the lower right of our website to start a chat conversation. Or got to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
You can track your order by email address and order number at this website : https://noracora.com/order-query
Regarding this issue, our representative have sent an email to you and ask for more details, please check your inbox and spambox later, and reply to us what we can help you with by email.
If you need any assistance with the order, you can contact us by chat for quick response or by email at service@noracora.com. By email we will reply to you within 24 hours
Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
Best regard,
Louisa
NORACORA
Great online store
Great choices. It would be nice to have reviews of all products. I like getting discount coupons. The selection is terrific
10. januar 2025
Uopfordret anmeldelse
Happy so far...
This is the first time I've used this website, it was visually appealing and easy to navigate, I was disappointed in the shipping fee, I'll have to wait for my purchase to arrive and the length of time it takes to arrive to give my full review
9. januar 2025
Uopfordret anmeldelse
Besvarelse fra Noracora
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
We're thrilled to hear that you found our website visually appealing and easy to navigate. We understand your concern about the shipping fee, and we want to assure you that the cost of shipping is determined by the distance and weight of the package.
For future orders, we offer free shipping on purchases over $99 (excluding pre-sale and final sale items), which may help with shipping costs.
We completely understand that you wouldd like to wait for the arrival of your order to form a full review, and we appreciate your patience.
Again, thank you for reaching out to us on Trustpilot. If you need any assistance, please feel free to reach out to us via email at service@noracora.com. We will respond within 24 hours.
Kind regards,
Tracy
NORACORA
I love your products you offer.
I love your products you offer.
I love the style and colors. My size is Medium, and I don't have to worry. Price is reasonable.
I had no worries on my orders, except for the last item I am still waiting. I wish you'd print the identifying number next to the picture so I may know it.
5. januar 2025
Uopfordret anmeldelse
Ich kann den negativen Bewertungen…
Ich kann den negativen Bewertungen nicht so zustimmen. Auch habe schon mehrmals bei noracora Damenkleidung bestellt. Sollte mir etwas nicht zusagen ( bei diesen Preisen sagt einem der Verstand, dass die Qualität eher minder ist ) ging die Rpcksrndung problemlos innerhalb Deutschlands und meine Bezahlung über Klarna wurde sofort angepasst. Wer online bestellt ein Retourenlable erstellen. Sicher muss man dazu ein paar Seiten durchforsten, aber dies erfordert kein besonderes Verständnis. Ich werde immer mal wieder hier nach ausgefallenen Mustern und Schnitten suchen.
3. december 2024
Uopfordret anmeldelse
Besvarelse fra Noracora
Sehr geehrter Kunde,
Vielen Dank, dass Sie uns über das Problem mit Ihrer letzten Bestellung informiert haben. Wir entschuldigen uns für etwaige Verwirrungen oder Unannehmlichkeiten, die Ihnen dadurch entstanden sind.
Es ist schön zu hören, dass Sie positive Erfahrungen mit unserem Rückgabeprozess gemacht haben und dass Ihnen unsere einzigartigen Muster und Schnitte gefallen haben.
Wir verstehen, dass die Qualitätserwartungen unterschiedlich sind, und wir bemühen uns, durch erschwingliche Preise einen Mehrwert zu bieten. Ihr Feedback hilft uns, uns zu verbessern, und wir freuen uns, dass Sie weiterhin bei uns einkaufen, um diese besonderen Fundstücke zu finden!
Nochmals vielen Dank, dass Sie uns über Trustpilot kontaktiert haben. Wir entschuldigen uns für etwaige Verwirrungen oder Enttäuschungen, die Sie möglicherweise erlebt haben. Wir schätzen Ihr Feedback und danken Ihnen für Ihr Verständnis.
Wenn Sie Hilfe benötigen, können Sie uns gerne per E-Mail unter service@de.noracora.com kontaktieren. Wir werden innerhalb von 24 Stunden antworten.
Mit freundlichen Grüßen,
Tracy
DE.NORACORA
The sweater in the picture has no…
The sweater in the picture has no relationship with the item I got from NORACORA. The sweater pictured was long to the knees and full. What I got only went to my waist. I ordered a size XL. I wear a 12 to 14 top. The XL was tight and not full. XL on the Website said size 16 to 18. WRONG CUSTOMER SERVICE.
1. januar 2025
Uopfordret anmeldelse
Besvarelse fra Noracora
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right.
Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.
The detailed measurements of different products on our website differ even in the same size.
Please kindly know Size varies from specific items on our website but is not standard US size. Usually, customers need to use the “size chart “ with measurement details to determine their ideal size better.Please be noted that as all the dimensions are measured manually, it is not deemed as wrong if the deviation is 1~3cm.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.
Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
Again, thank you for reaching out to us on Trustpilot. If you need any assistance, please feel free to reach out to us via email at service@noracora.com. We will respond within 24 hours.
Kind regards,
Timmy
NORACORA
Great quality and selections and with…
Great quality and selections and with volume purchases great value as well.
28. december 2024
Uopfordret anmeldelse
Not sure
Not sure. Waiting to receive e-mail on cancellation of duplicate irder
24. december 2024
Uopfordret anmeldelse
Besvarelse fra Noracora
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right.
Upon checking, our representative has cancelled the duplicate order for you and sent you a cancellation confirmation email
You can try to find emails in the spam box of your mailbox.
Again, thank you for reaching out to us on Trustpilot. If you need any assistance, please feel free to reach out to us via email at service@noracora.com. We will respond within 24 hours.
Kind regards,
Timmy
NORACORA
Nora Cora and United States Federal Consumer Fraud Laws
Nora Cora I hope I will not have to report your company to the Fraud Division of Mountain America Credit Union. The reason I mentioned doing this is you immediately took the funds off my MACU Credit Card but failed to contact me with a second email establishing the way you plan to ship my items and when they will be delivered. Customer service requires that consumers be able to track their orders. I have hit your TRACK icon several times and it does not work.
1) United States and Online Companies can and must operate within the Federal Consumer Laws.
2) A Fraud takes place the moment a company takes monies from a consumer Credit Card or Debit Card fraudulently claiming to deliver goods or services with no intention of doing so--- this is Fraud.
Consequences
3) My Credit Union can press Fraud Charges against your company on my behalf.
4) Attorney Generals in all US states where fraud occurs can press charges revoke your rights to conduct business online and prosecute owners, fine, and in some cases close down companies that consistently operate with such practices.
5) according to United States Federal Consumer Law must be the legitimate corporation contact and must have mailing physical location for consumers to reach. Online businesses operating in the US are no exception. If Federal Consumer Law regulations are violated by fraud-- your company and it's holders including owners CEOs can be sued.
6) Criminal liability happens the moment you take money from Consumer Credit Cards or Debit Cards (including 3rd party holdings of Consumer Credit Cards (Pay Pal, Google etc.) for any goods or services you advertise online and consumers order. The criminal charge happens on the day the debit or credit card is charged by your company.
7) Failure to ship or contact the consumer furthers the criminal charge of Fraud.
8) Heads up USA consumers, have the Fraud Department of your banking institution issue not only a claim against NoraCora but also a criminal charge of Fraud.
9) Heads up NoraCora operating in the USA online--the only way to avoid a Criminal Fraud Charge is don't take the money off any US consumer's credit or debit card. No response to consumers related to failure of delivery of items or no customer service contact to the consumer after debiting monies from credit or debit cards results in malicious intent to commit FRAUD.
Just heads up from me---Ms. Charita Michelle Ford. I see a lot of USA reviews saying they never got their Nora Cora products. Occasionally, our Federal Agencies (Agents) will order from companies to see if there is FRAUD.
20. december 2024
Uopfordret anmeldelse
Besvarelse fra Noracora
Dear Customer,
Thank you for sharing your concerns. We want to assure you that we are a legitimate company committed to providing high-quality products and excellent customer service. Your trust is important to us, and we deeply regret that your recent experience has led to frustration.
Regarding our payment process, we charge when an order is completed, and in the case of any refund, the amount will be issued back to your original payment method.
As for tracking your order, the tracking button at the bottom of our website is valid. You can use this link to check your order status after filling in your email address and order number: https://noracora.com/order-query. If you're still having trouble accessing it, we suggest clearing your browser cache or trying a different device or browser. Please note that if your order has not yet shipped, it will not be available for tracking.
Your order was placed on 2024-12-20, and we need some time to prepare it before shipping. We invite you to review our shipping policy for more details: https://noracora.com/information/shipping-delivery. After your parcel is shipped, we send an email with tracking information and an estimated delivery date. If you haven't received this email, please check your spam or junk folder as it might have been filtered there.
We noticed that some items from your order have already been shipped, and the shipping confirmation email with tracking details was sent to you today. Please take a moment to check your inbox. There is one item still pending shipment, but please rest assured we are prioritizing it, and it will be shipped as soon as it is ready.
Our company is headquartered in Hong Kong, and our main fulfillment center is located in Asia. As the majority of our products are shipped from Asia, international delivery may take a little longer depending on the logistics.
Once again, we apologize for the inconvenience, and we appreciate your understanding and patience.
If you need any assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.
Best regard,
Ashley
NORACORA
Ease of ordering.
19. december 2024
Uopfordret anmeldelse
easy to order product.
It was easy in ordering this item even when I ordered the wrong size at first it was easy to go back and correct it, without it showing up as a double order.
17. december 2024
Uopfordret anmeldelse
I have never received my order
I have never received my order, no response to my emails. If this company is legitimate why do they not respond to email chasing orders????
30. november 2024
Uopfordret anmeldelse
Besvarelse fra Noracora
Dear Customer,
Thank you for reaching out, and we sincerely apologize for the inconvenience you've experienced. We want to assure you that we are a legitimate company committed to providing high-quality products and excellent customer service.
Please note that all emails will be responded to within 24 hours. To ensure you're reaching us correctly, kindly confirm that you are contacting us at service@noracora.com. Additionally, we recommend checking your spam or junk folder in case our reply was mistakenly directed there.
For quicker assistance, we recommend using our 24-hour live chat service, which is always ready to help you. You can easily access it by clicking the chat button located in the lower right corner of our website.
We want to confirm more details about the issue you mentioned, could you please provide your order number or the email used to place your order? This will help us investigate the status of your order and take the necessary steps to resolve the issue. We’ve also sent you a private message, please check and we are looking forward to your reply.
Again, thank you for reaching out to us on Trustpilot. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
If you need any assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.
Best regard,
Ashley
NORACORA
I ordered clothing in November 2024 and…
I ordered clothing in November 2024 and haven’t received anything!! Beginning to wonder if their site is a scam!
14. december 2024
Uopfordret anmeldelse
Besvarelse fra Noracora
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right. We can assure you that we are a legitimate company and our business is completely legal and compliant.
Your order was shipped.
Since it is international shipping, it may take a longer time to your place. Hope you can wait patiently.
We will consider increasing the inventory of products and improving the efficiency of our logistics colleagues so that the products can be shipped as soon as possible.
Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If you need assistance, please feel free to contact us by chat or by email at service@noracora.com. We will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Thank you again for your feedback on this issue. We always strive to provide prompt and efficient service to our customers.
Best regard,
Timmy
NORACORA
The site was straightforward.
The site was straightforward to get around in and the selection of clothes was outstanding!
11. december 2024
Uopfordret anmeldelse
NICE SITE SHIPPING TO HIGH
11. december 2024
Uopfordret anmeldelse
Besvarelse fra Noracora
Dear Customer,
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our site.
The shipping cost depends on the destination and the weight of the package. You can check the cost after filling in your shipping address during the checkout process. We now offer free standard shipping when the order amount after the discount is over $99.(Final sale items are excluded).
We understand this is an important aspect of your shopping experience and are actively working to find solutions that might offer more cost-effective options in the future. We appreciate your patience and your feedback as it helps us to improve.
If you need any assistance, please feel free to reach out to us via email at service@noracora.com. We will respond within 24 hours.
Best regards,
Ashley
NORACORA
Love the product variety and quality…
Love the product variety and quality and price
10. december 2024
Uopfordret anmeldelse
Picture of clothing not what it is…
I ordered a top that isnt anything like the picture, so these people are fake people, I would not order from them ever again, not only that I had the biggest hassle to get a refund and ended up keeping the ugly top, made out of the cheapest material, and is just plain ugly. So now someone at the GoodWill will be wearing it. And I will tell everyone not to order from there as what you see is NOT what you get and trying to get a refund is way to difficult. I have not problems at Amazon gettting a refund if I need it or most other trusted places. Noracora did reply to me to finally, they have offered to refund me. I thank them for that. I believe it would be a far easier thing to just simple refund people then getting them upset.
Thank you for atleast answering my emails that was kind, and for refunding me.
9. december 2024
Uopfordret anmeldelse
Besvarelse fra Noracora
Update:
Dear Customer,
Thank you for sharing your feedback with us. We truly appreciate your understanding and patience throughout this process. Your suggestion regarding simplifying the refund process is valuable to us, and we will certainly take it into consideration as we continue to improve our services.
We would also like to assure you that once we receive the returned package, we will process your refund as a priority to ensure a smooth resolution. Please do not hesitate to reach out if you have any additional questions or require further assistance in the meantime.
Your satisfaction is very important to us, and we are committed to providing you with a better experience moving forward.
Dear Customer,
Thank you for reaching out and sharing your concerns about your recent order. We sincerely apologize for the disappointment and inconvenience caused.
Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.
We are truly sorry to hear about your disappointment with the items you received. We always aim to deliver products that meet the expectations set by our descriptions and images on our website, and we deeply regret that we fell short in your case.
We are committed to providing a simple and hassle-free experience, and we are working to make improvements based on your input. Your feedback is invaluable to us, and we will use it to improve our product quality and customer service.
Again, thank you for reaching out to us on Trustpilot. If you need any assistance, please feel free to reach out to us via email at service@noracora.com. We will respond within 24 hours.
Kind regards,
Tracy
NORACORA
Quality is good but the sizes are not…
Quality is good but the sizes are not true to size they are smaller
9. december 2024
Uopfordret anmeldelse
Besvarelse fra Noracora
Dear Customer,
Thank you for reaching out and sharing your concerns about your recent order. We sincerely apologize for the disappointment and inconvenience caused.
We are glad to hear that you are satisfied with the quality of our products, but we regret that the sizing did not meet your expectations.
We advise you to use “guide size” to decide your ideal size,because size varies between our items.Size guide with detailed measurement is included on each product page. We strive to provide accurate size information, and your feedback is valuable to us. We will review this issue to ensure better accuracy in our sizing charts and descriptions moving forward.
If you need assistance with return or have further concerns, please don’t hesitate to reach out. Your satisfaction is important to us, and we are here to help.
Again, thank you for reaching out to us on Trustpilot. If you need any assistance, please feel free to reach out to us via email at service@noracora.com. We will respond within 24 hours.
Kind regards,
Tracy
NORACORA
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.