Noor Qalb Anmeldelser 

Besvarelse fra Noor Qalb

For 8 timer siden

Hello,

Thank you for taking the time to share your feedback. We completely understand your disappointment and sincerely apologize that your experience did not meet your expectations.

We are pleased to hear that you found the Arabic names beautiful, but we understand your concerns regarding the earrings and that they did not appear as expected compared to the photos. We also recognize how frustrating it must have been to receive duplicate names when you were trying to order more than four names and felt that the website contributed to the confusion.

Additionally, we are sorry to hear that you felt unsupported during your interactions with customer service. We understand how important clear communication and assistance are, especially when trying to resolve an issue with a personalized order.

We would greatly appreciate the opportunity to review your case in more detail and work toward a satisfactory resolution. Please reach out to us at contact@noorqalb.com with your Order Number and any additional information regarding the duplicate names and product concerns. Our team will be happy to further check and track your order, investigate what occurred, and explore how we can improve your experience with Noor Qalb.

Your satisfaction is important to us, and we would welcome the chance to make things right.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

For 12 timer siden

Hello,

Thank you so much for sharing your experience with us. We are truly grateful for your kind words and delighted to hear that your experience so far has been amazing.

It means a great deal to know that our team has been helpful, detailed, and able to answer all of your questions. We understand how important it is to feel informed and supported throughout the ordering process, and we're thrilled that your experience has reflected that.

We're excited for you to receive your items and hope they exceed your expectations when you see them in person. Our team puts great care into every piece, and we can't wait for you to enjoy them.

As a token of our appreciation, we would love for you to reach out to us at contact@noorqalb.com for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order and properly thank you for your support.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

For 12 timer siden

Hello,

Thank you so much for your wonderful feedback. We are truly grateful that you took the time to share your experience with us.

We're delighted to hear that you found the quality of your piece amazing. Creating meaningful jewelry with quality and care is at the heart of what we do, so your kind words mean a great deal to our entire team.

As a token of our appreciation, we would love for you to reach out to us at contact@noorqalb.com for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your support.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

For 1 dag siden

Hello,

Thank you so much for sharing your experience with us. We are truly grateful for your kind words and delighted to hear that you loved your customized piece.

It means a great deal to know that the custom letters looked great and that your friend absolutely loved the birthday gift. Creating meaningful and memorable pieces for special occasions is at the heart of what we do, so hearing feedback like yours truly makes our day.

We're honored to have been a small part of celebrating such a special moment, and we sincerely appreciate your support and trust in Noor Qalb.

As a token of our appreciation, we would love for you to reach out to us at contact@noorqalb.com for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your support.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

For 3 dage siden

Hello,

Thank you for taking the time to share your feedback. We completely understand your frustration and sincerely apologize for the concerns you've raised regarding your order.

We acknowledge your concerns about the shipping origin, your cancellation request, and the difficulty you've experienced in receiving a response. We understand how upsetting it can be when expectations do not align with your experience, especially after placing an order you later wished to cancel.

We would greatly appreciate the opportunity to review your case and provide the appropriate assistance. Please reach out to us at contact@noorqalb.com and reference your Order Number #40209, along with any additional information regarding your cancellation request and previous correspondence. Our team will be happy to further check and track your order, review its current status, and work toward a satisfactory resolution.

Your satisfaction is important to us, and we would welcome the chance to address your concerns and assist you further.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

For 3 dage siden

Hello,

Thank you so much for taking the time to share your experience with us. We are truly grateful for your kind words and delighted to hear that you had such a positive experience with Noor Qalb.

It means a great deal to know that you were pleased with the quality of our pieces, the customer service you received, and the mission behind our store. Knowing that our products and purpose resonated with you makes all of our efforts worthwhile.

We're especially grateful for your support and for describing your experience as amazing. Feedback like yours motivates us to continue creating meaningful jewelry while providing the best possible experience for our customers.

As a token of our appreciation, we would love for you to reach out to us at contact@noorqalb.com for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your support.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

For 4 dage siden

Hello,

Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback and are delighted to hear that you are happy with your personalized necklaces and the support you received from our team.

We completely understand how disappointing it can be to receive a personalized item with an error, so we're glad we were able to resolve the issue quickly and provide the correct necklace. It means a great deal to us that you appreciated the way the matter was handled and that the process was smooth and hassle-free.

We're especially thrilled to hear that all four necklaces turned out beautifully and met your expectations. Providing both meaningful jewelry and excellent customer service is at the heart of what we do, and your kind words are incredibly rewarding for our team.

As a token of our appreciation, we would love for you to reach out to us at contact@noorqalb.com for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your support.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

For 4 dage siden

Hello,

Thank you for taking the time to share your feedback. We completely understand how concerning and frustrating this situation must be, and we sincerely apologize for the distress it has caused.

We acknowledge your concern that the tracking information shows the order as delivered while the proof of delivery appears to show a different location. We understand why this would raise concerns, especially when you have not received your order.

Please be assured that we take matters like this very seriously and would appreciate the opportunity to investigate further. We are sorry to hear that you experienced difficulties contacting us.

Kindly reach out to us at contact@noorqalb.com and reference your Order Number #32126, along with any screenshots of the tracking information or proof of delivery you have received. Please also share any additional information that may help us further check and track your order.

Our team will be happy to review the details, investigate the delivery discrepancy, and work toward a resolution. We value your trust and would welcome the opportunity to assist you.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

For 4 dage siden

Hello,

Thank you for taking the time to share your feedback. We completely understand how frustrating and concerning this situation must be, and we sincerely apologize for the experience you've had.

We acknowledge your concern that the delivery was made to what appears to be the wrong address and that the proof of delivery does not match your property. We also understand how upsetting it is to encounter difficulties when trying to contact us, especially when you are seeking urgent assistance regarding your order.

Please be assured that we take delivery concerns seriously and would appreciate the opportunity to investigate this matter further. Kindly reach out to us at contact@noorqalb.com and reference your Order Number #36126. If possible, please also share screenshots of the tracking information, proof of delivery, and any additional details that may help us further check and track your order.

Our team will be happy to review the information provided, investigate the delivery discrepancy, and work toward a satisfactory resolution. Your satisfaction is important to us, and we would welcome the chance to address your concerns and improve your experience with Noor Qalb.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

For 4 dage siden

Hello,

Thank you for taking the time to share your feedback. We completely understand your concerns and are genuinely sorry to hear that your experience with Noor Qalb left you feeling this way.

We acknowledge the frustrations you've raised regarding the quality of the product, shipping times, promotional messaging, and your overall experience with our service. We understand how disappointing it can be when expectations are not met, and we take feedback like yours seriously.

We would greatly appreciate the opportunity to review your concerns in detail and provide clarification where needed. Please reach out to us at contact@noorqalb.com with your Order Number and any additional information regarding your purchase. Our team would be happy to further check and track your order, investigate the issues you've mentioned, and work toward a resolution that addresses your concerns.

Customer satisfaction is very important to us, and we would welcome the chance to better understand your experience and assist further.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

For 5 dage siden

Hello,

Thank you for taking the time to share your feedback. We completely understand your disappointment and sincerely apologize for the experience you've had.

We acknowledge your concern regarding the necklace losing its gold color and developing discoloration after only a month of use. We understand how frustrating and upsetting this must be, especially when you expected the piece to maintain its appearance and quality for much longer.

This is certainly not the experience we want for our customers, and we would appreciate the opportunity to investigate the matter further and work toward a satisfactory resolution. Please reach out to us at contact@noorqalb.com with your Order Number, photos of the necklace, and any additional information that may help us further check and track your order.

Our team will carefully review your case and explore the available options to assist you. Your satisfaction is very important to us, and we would welcome the chance to address your concerns and improve your experience with Noor Qalb.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

For 6 dage siden

Hello,

Thank you so much for taking the time to share your experience with us. We are truly grateful for your kind words and delighted to hear that you were pleased with both our customer service and the quality of your jewelry.

We completely understand how important it is for personalized pieces to be made correctly, and we're glad we were able to assist in resolving the issue with your name. It means a lot to us that you appreciated the replacement and our efforts to accommodate a character that is not traditionally part of the Arabic alphabet. We always strive to help our customers whenever possible and create pieces that are meaningful to them.

Your feedback about our quick and efficient service, as well as the quality of the final product, means the world to our team. Thank you for giving us the opportunity to make things right and for sharing your positive experience.

As a token of our appreciation, we would love for you to reach out to us at contact@noorqalb.com for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your support.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

For 7 dage siden

Hello,

Thank you for taking the time to share your feedback. We completely understand your frustration and sincerely apologize for the disappointment you've experienced.

We acknowledge how concerning it must have been to first encounter shipping delays and then see the chain deteriorate after such a short period of use. We understand why this would be upsetting, especially when the item was purchased with the expectation of lasting quality.

This is certainly not the experience we want for our customers, and we would greatly appreciate the opportunity to review the matter further and work toward a satisfactory resolution. Please reach out to us at contact@noorqalb.com with your Order Number, along with photos of the item and any additional information that may help us further check and track your order.

Our team will be happy to investigate the issue and explore how we can make this right for you. Your satisfaction is important to us, and we would welcome the chance to address your concerns and improve your experience with Noor Qalb.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

For 7 dage siden

Hello,

Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words and are delighted to hear that your concern was resolved smoothly.

We completely understand how worrying it can be when an order is linked to an old address, especially after a recent move. We're so pleased that our team was able to assist you promptly and help put your mind at ease.

Your thoughtful words and kind dua mean so much to us. We are grateful for your support and honored to have been able to help during this situation. Feedback like yours inspires us to continue providing the best possible service to our customers.

As a token of our appreciation, we would love for you to reach out to us at contact@noorqalb.com for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order and properly thank you for your support.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

22. sep. 2026

Hello,

Thank you for taking the time to share your experience with us. We truly appreciate your honest feedback and are delighted to hear that our customer service team was able to assist you during your situation.

We completely understand that circumstances can change after placing an order, and we appreciate your understanding regarding the production process of personalized pieces. We're pleased that our team was able to work with you and offer a solution that helped meet your needs.

It means a great deal to hear that you found our customer service pleasant and responsive. We strive to ensure every customer feels supported, and we're grateful for the opportunity to assist you. We also hope you'll be delighted with your pieces once they arrive.

As a token of our appreciation, we would love for you to reach out to us at contact@noorqalb.com for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order and properly thank you for your support.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

22. sep. 2026

Hello,

Thank you so much for taking the time to share your experience with us. We are truly grateful for your kind words and delighted to hear that you found the support you received helpful and responsive.

It means a great deal to know that your concerns were addressed promptly and that you felt supported throughout the process. Providing caring, attentive, and reliable customer service is very important to us, so your feedback is incredibly appreciated.

Thank you as well for your recognition of Aisha's assistance. We are thrilled to know that the communication was prompt and that all of your concerns were handled with care.

As a token of our appreciation, we would love for you to reach out to us at contact@noorqalb.com for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your support.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

22. sep. 2026

Hello,

Thank you so much for taking the time to share your experience with us. We are truly grateful for your kind words and delighted to hear that our customer service team was able to support you with understanding and care throughout your situation.

We understand how important it is to feel heard and supported, and it means the world to us that we were able to help and ensure you were satisfied. Your recommendation and trust in Noor Qalb are deeply appreciated, and feedback like yours motivates us to continue providing the best possible experience for our customers.

As a token of our appreciation, we would love for you to reach out to us at contact@noorqalb.com for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your support.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

17. sep. 2026

Hello,

Thank you so much for your wonderful feedback. We are truly grateful for your kind words and delighted to hear how much you love your pieces.

It means the world to us to know that you found them beautiful and that the quality met your expectations. We put great care into every item we create, so hearing "love love love" truly makes our day and motivates our team to continue delivering meaningful jewelry and exceptional service.

As a token of our appreciation, we would love for you to reach out to us at contact@noorqalb.com for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your support.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

17. sep. 2026

Hello,

Thank you so much for your kind words and for taking the time to share your experience with us. We truly appreciate your feedback and are delighted to hear that you were pleased with our quick response and support.

We completely understand how disappointing it can be when a cherished necklace arrives damaged, so we are very glad that we were able to assist you promptly and arrange a replacement. Your satisfaction means a great deal to us, and it is wonderful to know that our efforts helped turn the situation into a positive experience.

As a token of our appreciation, we would love for you to reach out to us at contact@noorqalb.com for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your support.

Best,
Aisha - Noor Qalb

Besvarelse fra Noor Qalb

17. sep. 2026

Hello,

Thank you so much for your wonderful feedback. We are truly grateful that you came across Noor Qalb and that your experience with both our products and our mission has been such a positive one.

It means a great deal to hear that you are happy with the quality of our products, our customer service, and the value we provide. We work hard to create meaningful pieces that our customers can cherish, and knowing that you would highly recommend us is incredibly rewarding for our entire team.

We're also delighted that you've been able to take advantage of our sales while enjoying a great overall experience. Your support and kind words motivate us to continue providing the best possible service to our community.

As a token of our appreciation, we would love for you to reach out to us at contact@noorqalb.com for a special gift, surprise, and extended appreciation. Please include your Order Number and any additional information so we can further check and track your order history and properly thank you for your support.

Best,
Aisha - Noor Qalb