I RECEIVED MY MERCHANDISE AND THE NAMES IN ARABIC ARE BEAUTIFUL BUT THE EAR RINGS LOOK CHEP, NOT LIKE THE PHOTO. THEY SHIPPED ME DUPLICATES IN THE NAMESAND BLAMED ME FOR THAT BUT THEIR WEBSITE CAUSED... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered because I found the jewelry attractive but changed my mind after ordering. I tried to cancel but unfortunately the pieces were already made. However, upon reaching customer service they offe... Se mere
Virksomheden har svaret
Great customer service, quick and efficient. There was a mistake in my name and they corrected it and sent me the replacement, and let me keep the one with a slight bit of mistake too. So “پ” is not... Se mere
Virksomheden har svaret
I ordered four personalized necklaces, and one arrived with the wrong name by mistake. I contacted Noor Qalb, and they quickly sent me the correct necklace. All four necklaces are beautiful, and I rea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FAITH YOU CAN WEAR, HERITAGE YOU CAN TRUST Our jewelry is designed to help you carry your faith with meaning and pride — pieces that honor your heritage while fitting your modern life. But what sets Noor Qalb apart is why we exist. When you choose our jewelry, you're wearing faith beautifully, standing with Palestine, and helping feed families through Share The Meal. This is more than jewelry. This is faith with purpose.
Kontaktoplysninger
Du bør vide
4,1
God
462 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I would like to thank the team for…
I would like to thank the team for their exceptional work and services once again they came tru with their words to make things happen my blessing to all .
Moussa
28. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello Moussa,
Thank you so much for your kind words and blessings. We’re truly delighted to hear that our team’s exceptional work and services came through for you once again. Knowing that we were able to make things happen and earn your trust means a great deal to us.
Your feedback inspires us to continue supporting our customers with care and dedication.
For us to check further — whether to share a surprise with you or to ensure everything continues smoothly — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
I saw their ad on Facebook
I saw their ad on Facebook. A sob story: they are closing, materials have become too expensive, each piece is made to order, and an amazing clearance sale "ending tonight" of 70% off (the sale is still ongoing 30 days later). The jewelry looked beautiful, the promise was solid, and the message profound. Unfortunately, after buying from them, I have to agree this is a shameless drop-shipping scam. On July 27th, I ordered two bracelets, one necklace, and one pair of earrings for a total of $125.88 CAD. The website says "Order today shipped tomorrow" but once you buy, the shipping method is DHL express in 4 to 10 business days. To their credit, they e-mailed me consistently to let me know the package is on its way and the process is delayed due to each piece being "made to order". The package finally arrived on August 13th (shipped by Dragonfly, not DHL) 12 business days after I made the order. The items came in an incredibly cheap plastic envelope and were wrapped in a thin bubble wrapping. Inside the wrapping was four small faux suede envelopes and a "heartfelt thank you" card. The three pieces I did receive were tiny, brittle, and obviously mass produced. One envelope had nothing inside it at all. On August 17th, I e-mailed the store explaining the situation and asking for a return shipping label/refund. The next day, "Aisha" replied asking for pictures of the items, saying "we'll process a replacement for the missing bracelet as soon as possible" and "once they receive the picture, we'll review everything and get back to you as soon as possible." I replied the same day, sent a picture of the items, and stressed that I was not satisfied with the shipping time, product quality, or one of the bracelets missing entirely. I again asked for a return shipping label/refund. I have made five more attempts to e-mail "Aisha" in the last 9 days and have not received a reply. She is no doubt working considering she is replying to 5 star reviews on Trustpilot. Today, I opened a dispute with my bank since Noor is not respecting their own 60 day return/refund policy. Please avoid this site at all costs, they are vultures preying on the hearts and wallets of people who wish the world was a better place.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you for sharing your detailed feedback with us. We sincerely apologize for the disappointment and frustration you experienced with your order, including the shipping delays, packaging concerns, product quality, and missing item. We understand how upsetting it must have been to feel misled and unsupported after reaching out multiple times.
Please know that we take such concerns very seriously. Our team is already reviewing your case to understand what went wrong and to correct our lapses.
For us to check further and provide a proper resolution, kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
We are committed to addressing your concerns transparently and ensuring that your experience is properly resolved.
Sincerely,
Aisha
Customer Support – Noor Qalb
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you found the product nice, with clean presentation and a cool factor. Knowing our jewellery brings satisfaction and joy truly means a lot to us.
Your feedback inspires us to continue crafting meaningful pieces with care and dedication.
For us to check further — whether to share a surprise with you or to ensure everything continues smoothly — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
Fast reply and resolution to my customer issue
i reached out to customer service using the link on the website to let them know that my Noor Keffiyeh Bracelet that i had just purchased broke. To be honest i was not expecting a response, but not only did they respond within 24 hrs it was positive in tone. They indicated they were willing to provide a replacement if i could show them pictures. After uploading pictures (which is reasonable) they immediately responded back that a replacement at no charge to me was on the way. A day later i received the tracking number. I went from believing that i had just lost out, on not only a great bracelet that i wanted but my money to feeling like i can order confidently, because the CS team will make it right.
24. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for sharing your experience with us. We’re delighted to hear that our customer service team was able to respond quickly, resolve your bracelet issue, and provide a replacement at no charge. It’s wonderful to know that the positive support and clear communication restored your confidence in ordering with us.
Your kind words inspire us to continue supporting our customers with care and dedication.
For us to check further — whether to share a surprise with you or to ensure everything continues smoothly — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
Very good customer service fast replies…
Very good customer service fast replies to emails , very understanding and nice staff , also product quality is 10/10
Aisha was very helpful
22. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you experienced very good customer service, fast replies to emails, and found our staff to be understanding and nice. It’s wonderful to know that the product quality was 10/10 and that Aisha was able to assist you so helpfully.
Your feedback inspires us to continue supporting our customers with care and dedication.
For us to check further — whether to share a surprise with you or to ensure everything continues smoothly — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
If you feel your overall experience reflects the service and quality you received, we would be truly grateful if you could consider updating your review to 5 stars. Your support helps us grow and continue serving with excellence.
Sincerely,
Aisha
Customer Support – Noor Qalb
Superb and great
25. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you found your experience with us superb and great. Knowing our jewellery brings you happiness truly means a lot to us.
Your feedback inspires us to continue creating meaningful pieces with care and dedication.
For us to check further — whether to share a surprise with you or to ensure everything continues smoothly — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
Promised quick delivery.
Promised quick delivery.
Order number 33280
But, it is coming coming coming
Not here yet after 10 days
Kind request for a good shipment date so customer can plan.
I received a reply. I was asked to send my order number. I had written my order number in my original comment. Seems like they did not even read my review properly. Just sent a canned response.
Not improving. Lacking attention to detail.
I am now satisfied with their service. They worked hard to ensure that the custmoer needs were met. I will buy from them again in the future. I wish this business great success.
22. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you for sharing your feedback with us. We sincerely apologize for the delay in your order (No. 33280) and understand how important it is to receive your items on time, especially when planning ahead.
Our team is already reviewing your shipment details and will provide you with a clear and updated delivery date as soon as possible. We truly appreciate your patience and kindness while we work to resolve this matter quickly.
For us to check further and correct our lapses, kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Please rest assured that we are committed to ensuring your order reaches you safely, and we’ll keep you informed every step of the way.
Sincerely,
Aisha
Customer Support – Noor Qalb
Beautiful pieces
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you found your jewellery to be beautiful pieces. Knowing our craftsmanship brings you happiness truly means a lot to us.
Your feedback inspires us to continue creating meaningful designs with care and dedication.
For us to check further — whether to share a surprise with you or to ensure everything continues smoothly — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
Total drop-shipping scam
Total drop-shipping scam. They claim to sell "handcrafted 18k gold jewelry" and use emotional stories about a closing sale and supporting a charity cause, but it is all a lie.My order took forever to arrive, and when it did, it came straight from China in cheap packaging. The quality is terrible and definitely not custom-made or 18k gold. The fake "closing down" timer on their website just resets every single day to trick people into buying. Save your money and do not support such unethical business!
24. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you for sharing your feedback with us. We sincerely apologize for the disappointment and frustration you experienced with your order. We understand how upsetting it must have been to feel misled about the product quality, delivery, and presentation.
Please know that we take such concerns very seriously. Our team is already reviewing your case to understand what went wrong and to correct our lapses.
For us to check further and provide a proper resolution, kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
We are committed to addressing your concerns transparently and ensuring that your experience is properly resolved.
Sincerely,
Aisha
Customer Support – Noor Qalb
Noor Qalb jewels
Noor Qalb made another lovely and beautiful piece
of jewellery for me. Necklace is tiny and good to wear,
my girlfriend was so excited about.
The Service of Noor Qalb is extraordinary and friendly
24. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that Noor Qalb was able to create another lovely and beautiful piece of jewellery for you, and that the necklace brought excitement and joy to your girlfriend. It’s wonderful to know that you found our service extraordinary and friendly.
Your feedback inspires us to continue crafting meaningful pieces with care and dedication.
For us to check further — whether to share a surprise with you or to ensure everything continues smoothly — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
Noor Qalb Review
I’m so excited to receive my pieces from Noor Qalb! As someone who loves to keep their jwlery one, I love how each piece is personalized and has a meaning behind it as well as the fact that these pieces are made from 18k gold. This purchase means so much more to me knowing that it is also supporting such a meaningful cause. I honestly wish I had discovered Noor Qalb sooner because I would have ordered so much more! I’m grateful to support a brand that combines beautiful jewelry with a purpose that truly matters. Please support Noor Qalb and their mission!
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for sharing your excitement and kind words. We’re truly delighted to hear how much you value the personalised pieces, the meaning behind them, and the craftsmanship in 18K gold. It’s wonderful to know that your jewellery feels special and personal, while also supporting a cause that matters deeply.
Your gratitude and recommendation inspire us to continue combining beautiful jewellery with purpose, and we’re honored to have earned your trust. We’re so glad you discovered Noor Qalb, and we look forward to creating more meaningful pieces for you in the future. ✨🤍
For us to check further — whether for resolution or to share a surprise we may have for you — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
'Thank you for the beautiful pendant
'Thank you for the beautiful pendant. Its very cute. I am already wearing it to work, and especially with my name on it makes me so proud. You guy's did a excellent job and keep it up with your good work. Definitely im going to reorder again from you.
Thank you.
Sharifa.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello Sharifa,
Thank you so much for your kind words and for sharing your experience with us. We’re delighted to hear that you love your beautiful pendant, and that wearing it to work with your name engraved makes you feel proud. Knowing our craftsmanship brought you joy truly means a lot to us.
We’re grateful for your appreciation of our work and thrilled to know you’re already planning to reorder. Your encouragement inspires us to continue creating meaningful jewellery with care and dedication.
For us to check further — whether for resolution or to share a surprise we may have for you — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
I liked so much😍
22. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you liked your jewellery so much 😍. Knowing our craftsmanship brings you happiness truly means a lot to us.
Your feedback inspires us to continue creating meaningful pieces with care and dedication.
For us to check further — whether for resolution or to share a surprise we may have for you — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
★★★★★
★★★★★
I’ve never written a review before, but Noor Qalb truly deserves one! I’m so impressed with their beautiful products and amazing customer service.
This was my first order, and I purchased 5 beautiful items, including a pendant for my daughter’s birthday that she absolutely loved! There was a slight delay with the delivery, but Sister Aysha was so kind, supportive, and helpful throughout. She kept me updated and even followed up to make sure everything arrived correctly.
Highly, highly recommend Noor Qalb! Sister Aysha and her team are truly wonderful. I’ll definitely be ordering again and again. May Allah put lots of barakah in your business. Ameen! 🤲🏻❤️
22. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for sharing your wonderful experience with us. We’re truly delighted to hear that your first order with Noor Qalb brought you joy, and that the five beautiful items — especially the pendant for your daughter’s birthday — were so well received.
We’re glad that Sister Aysha was able to support you with kindness and care during the slight delivery delay, keeping you updated and ensuring everything arrived correctly. Your kind words about her and our team mean the world to us.
It’s an honor to know that you highly recommend Noor Qalb and that our jewellery and service made such a meaningful impression. May Allah bless you for your support, and may He place barakah in your life as well. 🤲🏻❤️
For us to check further — whether for resolution or to share a surprise we may have for you — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that your purchase was a good one and that the gift’s quality met your expectations. Knowing our jewellery brings joy and satisfaction truly means a lot to us.
Your feedback inspires us to continue crafting meaningful pieces with care and dedication.
For us to check further — whether for resolution or to share a surprise we may have for you — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
The necklace was beautifully crafted …
The necklace was beautifully crafted and timely updates on when it would be received
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that the necklace was beautifully crafted and that you appreciated the timely updates throughout the process. Knowing our communication and craftsmanship met your expectations truly means a lot to us.
Your feedback inspires us to continue creating meaningful jewellery with care and dedication, supported by attentive customer service.
For us to check further — whether for resolution or to share a surprise we may have for you — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you found the piece of jewellery beautiful. Knowing our craftsmanship brings joy and meets your expectations truly means a lot to us.
Your feedback inspires us to continue creating meaningful pieces with care and dedication.
For us to check further — whether for resolution or to share a surprise we may have for you — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
I am honestly amazed by my experience…
I am honestly amazed by my experience with Noor Qalb! I ordered a customised necklace with my name in Arabic and when I first received it, the spelling wasn’t quite how I wanted it to be. I reached out to them and they were honestly so sweet and understanding about it. They happily made and sent me another one with the exact spelling I wanted!. Their communication throughout the whole process was amazing. They kept me updated every step of the way and made sure I knew what was happening with my order, which I really appreciated. The necklace itself is absolutely beautiful and I genuinely love wearing it every day 🥹🤍 It feels so special having something customised exactly how I wanted it.I would 100% recommend Noor Qalb to all my friends and family. Such lovely customer service and such beautiful jewellery. I couldn’t be happier with my experience! ✨
21. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for sharing your wonderful experience with us. We’re truly delighted to hear that your customised Arabic name necklace turned out exactly how you wanted it, and that our team was able to remake and send you the perfect version with the spelling you preferred.
We’re glad our communication kept you updated every step of the way, and it means so much to know that you love wearing your necklace daily. Your recommendation and kind words about our customer service and jewellery inspire us to continue crafting meaningful pieces with care and dedication. ✨🤍
For us to check further — whether for resolution or to share a surprise we may have for you — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that the necklaces look good and feel comfortable when worn. Knowing our jewellery brings both beauty and ease truly means a lot to us.
Your feedback inspires us to continue crafting meaningful pieces with care and dedication.
For us to check further — whether for resolution or to share a surprise we may have for you — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
Excellent quality pieces
Excellent quality pieces. Highly Recommended
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Noor Qalb
Hello,
Thank you so much for your kind words. We’re delighted to hear that you found the pieces to be of excellent quality and that you highly recommend us. Knowing our jewellery meets your expectations and earns your trust truly means a lot to us.
Your feedback inspires us to continue crafting meaningful pieces with care and dedication.
For us to check further — whether for resolution or to share a surprise we may have for you — kindly send us your Order Number or Email Address at contact@noorqalb.com, or through the requested more information.
Sincerely,
Aisha
Customer Support – Noor Qalb
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.