Can’t fault the customer service - noticed a fault with our head board and emailed about it on Monday, even tho it was delivered months ago a replacement was delivered on Friday! They were also able t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service! Great divan! Delivery man very pleasant. Divan arrived at 8pm - well within timeframe given. Thank you.
DO NOT USE! Wrong item delivered still waiting on a refund. Told the refund has been issued would take 2 days I am still waiting 14 days on. I had a notification from my Bank yesterday they had issu... Se mere
Customer service was great. I made erroneous purchase too early for my delivery time and with no hassle my order was cancelled and I was able to postpone the purchase.
Virksomhedsoplysninger
Skrevet af virksomheden
We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.
Quality Comfort For Less
Skrevet af virksomheden
- Beds and prices you won't be able to resist.
- All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.
Kontaktoplysninger
Ehhmy Home, City West Business Park, LS12 6LX, Leeds, Storbritannien
- 03301 330 441
- info@nextdivan.co.uk
- nextdivan.co.uk
4,3
Fremragende
424 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 51 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience
Very pleased with purchase of single divan and mattress. Great price and quality. Communication was easy and prompt. Delivery men were excellent and prompt. Would definitely recommend.
16. februar 2026
They amazing keeps you up dated…
They amazing keeps you up dated delivery was quick and the boys carried all in where I wanted them they was very polite great service will be a returning customer thank you
20. februar 2026
Beautiful Bed
Ordering was easy, service was really hood kept me in the loop with regards to when the bed would be delivered.
The bed is beautiful.
12. februar 2026
Absolutely perfect just what I expected…
Absolutely perfect just what I expected delivered with care too and was easy to put together next I'll be ordering a headboard
19. februar 2026
Lightweight but headboard really good…
Lightweight but headboard really good quality. Very pleased with the bases and headboards, quick delivery with good communication, delivery guys were great and carried it all carefully all up narrow steep staircase.
17. februar 2026
Overall service disappointing
Bed (divan and head board) quality is good. Unfortunately, there was no way of arranging delivery at a pre-determined time (or indeed any indication as to how long delivery would be) so I simply received an e-mail advising of the delivery date, two days hence. This is not acceptable for people with busy lives. When it arrived the courier service was pleasant and polite. When I unpackaged the item 4 of the 8 feet of the bed were missing so it could not be assembled. The company sent the missing feet by post so it was another 5 days before the bed could be set up. Disappointing.
17. februar 2026
Besvarelse fra Next Divan
Thank you for your feedback. We're glad to hear you are happy with the quality of the divan and headboard and that the courier team were pleasant and polite.
We apologise for the inconvenience caused with the delivery scheduling and the missing bed feet. If you required a specific delivery date, we would have done our best to accommodate this if it had been communicated to us. If the delivery date provided was not suitable, you could have replied to the email to request an alternative date that worked better for you.
We're also sorry that the feet were missing from the original delivery and appreciate your patience while we sent these out to you. Your feedback is appreciated.
Good value for money
I'd been struggling to find a reasonably priced low double divan base for my new very deep mattress (which, on my previous regular depth divan base made the bed far too high, couldn't even sit on it to put my socks on) hence wanting a low one. Next Divan had them. Web site easy to order. Prompt delivery. I was updated frequently on delivery time. Was given a 3 hr window and Delivery driver phoned when 35 mins away. He was very polite, even offered to take his shoes off on entry. Easy to put together. Does what it was intended for. Excellent value for money compared to other companies....after all, they are only wooden frames covered with material so in my opinion do not warrant expensive prices. Overall very happy customer. Thank you!
13. februar 2026
Very easy website to use
Very easy website to use, excellent for value, wanted as a spare bed and had been quoted double elsewhere. Seems well organised, delivery came when they said and got a call just prior to delivery. Headboard was wrong one, it had black buttons but they exchanged it within 5 days. Would definitely recommend and use again.
10. februar 2026
Good product .
Good product at a reasonable price. Not so happy with delivery arrangements as I was only given very short notice the evening before being told to expect it between 7.00 and 21.00 the next day. When I messaged to say I had a hospital appointment which I had to keep I was told if I changed anything again I would be charged. I had had no previous indication of when delivery might take place and feel I should have been given more notice. Poor customer relations from the delivery company.
15. februar 2026
Cheap and cheerful
The bed base arrived within a few days of ordering by a delivery company who were happy to take it upstairs. It’s not the sturdiest of bases but not expensive so… I found it quite difficult to clamp the two pieces together with the pieces supplied and I may think of another method.
The most frustrating thing was, after ordering fabric samples, it took ages for these to arrive but once a choice and order was made it arrived within days.
6. februar 2026
Received our delivery damaged
Received our delivery damaged, no contact number to right absolutely awful
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Next Divan
Dear customer we are very sorry to hear that your order arrived damaged, this is certainly not the experience we aim to provide at Next Divan.
Please accept our apologies for the inconvenience caused. We have arranged for the damaged item to be collected and a replacement to be sent out to you as quickly as possible.
If there is anything further you need in the meantime, please don’t hesitate to contact us at info@nextdivan.co.uk our team will be happy to assist.
Ottoman Bed was delivered really…
Ottoman Bed was delivered really quickly. The service was great, product was great.
4. februar 2026
Amazing company
Amazing company, super fast delivery! Iv had 3 beds from them now, would 100% recommend!!
16. februar 2026
A wonderful fast service
A wonderful fast service!
Kept up to date the bed is beautiful excellent for the price would definately use you again thank you so much
14. februar 2026
Lovely quality ,amazing price ,prompt…
Lovely quality ,amazing price ,prompt service and delivery .
7. februar 2026
Great bed
Great bed, great service, quick delivery, good update communication....good experience all round. Happy customer
13. februar 2026
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