Can’t fault the customer service - noticed a fault with our head board and emailed about it on Monday, even tho it was delivered months ago a replacement was delivered on Friday! They were also able t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service! Great divan! Delivery man very pleasant. Divan arrived at 8pm - well within timeframe given. Thank you.
DO NOT USE! Wrong item delivered still waiting on a refund. Told the refund has been issued would take 2 days I am still waiting 14 days on. I had a notification from my Bank yesterday they had issu... Se mere
Customer service was great. I made erroneous purchase too early for my delivery time and with no hassle my order was cancelled and I was able to postpone the purchase.
Virksomhedsoplysninger
Skrevet af virksomheden
We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.
Quality Comfort For Less
Skrevet af virksomheden
- Beds and prices you won't be able to resist.
- All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.
Kontaktoplysninger
Ehhmy Home, City West Business Park, LS12 6LX, Leeds, Storbritannien
- 03301 330 441
- info@nextdivan.co.uk
- nextdivan.co.uk
4,3
Fremragende
424 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 51 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very satisfied
Very satisfied from ordering divan bed frame the delivery men did what they supposed to do it I will recommend this company to my friends
5. marts 2026
Not great
Not great. Bed came broken and cracked. I’ve been offered a £25 refund when we spent over £500 🤣🤣 they did offer to replace but our bed is set up and extremely heavy. Delivery people basically threw the bed into our kitchen with no care at all. Spend a little extra and go with a more well known company
24. marts 2026
Uopfordret anmeldelse
Tried and tried to ring you never…
Tried and tried to ring you never answered
returned my calls . Your delivery men must have dropped off the divan or was never there in the first place a bag of feet ,bed clip and headboard fitting. This made our experience and satisfaction far less than hoped as was desperately wanting to sleep in our bed we only have one clip to hold base's together not sufficient, also fitting the headboard isn't secure. Had to go and purchase feet ,on the day as we really needed a bed.
7. marts 2026
Besvarelse fra Next Divan
Dear Customer
We are very sorry to hear about your experience and the issues with missing parts. We have emailed you on the email address provided. We will be looking forward to your response so we can resolve this for you as soon as possible.
Kind regards,
Next Divan Team
I have sent numerous emails and tried…
I have sent numerous emails and tried to call so many times. They have sent me the wrong colour headboard. No one seems to be coming back to me and then when I ring them it’s the delivery company who keep saying it’s nothing to do with them !!!!
15. marts 2026
Besvarelse fra Next Divan
Dear Customer,
We are very sorry to hear about your experience and the frustration caused.
We have emailed you and arranged a replacement headboard to be sent out. Please accept our sincere apologies for any inconvenience caused.
Kind regards,
Next Divan Team
I needed a single bed and next divan had the one I wanted
I needed a single divan bed and next divan had the one I liked. The price was reasonable and included delivery. The bed was packed well and delivered to my apartment. I tracked the delivery and received a phone call from the delivery driver when they were 5 minutes out.
7. marts 2026
I am still waiting for the samples l…
I am still waiting for the samples l requested !
11. marts 2026
Besvarelse fra Next Divan
Dear Customer,
We are sorry to hear you are still waiting for your samples.
We have emailed you regarding this and are currently looking into the matter. Please respond to our email so we can resolve this for you as quickly as possible.
We appreciate your patience and apologise for any inconvenience caused.
Kind regards,
Next Divan Team
4ft 6in divan bed base
I was well impressed with the order I placed on your website Order went very smoothly and got bed delivered on time I finding the bed very comfortable
10. marts 2026
Uopfordret anmeldelse
Quick delivery very efficient goods…
Quick delivery very efficient goods exactly as described, reasonable price
12. marts 2026
Reliable company
Company was very efficient and reliable, product details clear, payment secure, communication good and delivery prompt. Bed itself is a little flimsy, but price reflects that. One of the two clips supplied to fit the two parts of the king size divan base together did not quite slot in firmly, we had to use tools to insert it, and the two parts are prone to movement, but we wanted this bed as an occasional guest bed and it served well.
3. marts 2026
I ordered a single divan bed for my…
I ordered a single divan bed for my son.
It arrived when expected and with great communication from the delivery driver.
So easy to put together, looks great and the mattress is super comfortable. I'll be ordering another for my other son.
19. februar 2026
Very good experience
Very good experience
Delivery with in great time and delivery man very good helping offered me a help to put bed on the place I wanted
Product is good as expected
Everything great no complaints and highly recommend
10. marts 2026
Anti slip more slip and slide.. dangerous
The base clearly says anti slip but the mattress slips and slides like Bambi on ice. Don't ideal - I have had to get double strength velcro to attach. Quite disappointed
28. februar 2026
Besvarelse fra Next Divan
Hi,
We are sorry to hear you’re disappointed with the anti-slip base. This isn’t something we’ve had feedback on before, so we would have really liked the opportunity to look into why your mattress was slipping.
If you had contacted our team at info@nextdivan.co.uk we would have been more than happy to investigate this further and work towards a solution for you. Please do feel free to reach out to us so we can assist.
Kind regards,
Next Divan Customer Service Team
“Super” King
lovely bed , excellent value for money , as headboard included in the price , usually this is costly when buying separate a well made bed
10. februar 2026
Brilliant exactly what I wanted…
Brilliant exactly what I wanted delivery was on time and friendly and professional
23. februar 2026
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