Can’t fault the customer service - noticed a fault with our head board and emailed about it on Monday, even tho it was delivered months ago a replacement was delivered on Friday! They were also able t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service! Great divan! Delivery man very pleasant. Divan arrived at 8pm - well within timeframe given. Thank you.
DO NOT USE! Wrong item delivered still waiting on a refund. Told the refund has been issued would take 2 days I am still waiting 14 days on. I had a notification from my Bank yesterday they had issu... Se mere
Customer service was great. I made erroneous purchase too early for my delivery time and with no hassle my order was cancelled and I was able to postpone the purchase.
Virksomhedsoplysninger
Skrevet af virksomheden
We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.
Quality Comfort For Less
Skrevet af virksomheden
- Beds and prices you won't be able to resist.
- All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.
Kontaktoplysninger
Ehhmy Home, City West Business Park, LS12 6LX, Leeds, Storbritannien
- 03301 330 441
- info@nextdivan.co.uk
- nextdivan.co.uk
4,3
Fremragende
424 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 51 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Divan
Bed came quick.Driver kept in touch with delivery.Pleases with the bed just what I wanted good quality.
24. marts 2026
Fast delivery
Fast delivery, comes with clear instructions and tool for opening packaging. Fully expanded within 24hrs and looks good quality. Comfy nights sleep too. Overall good value for money
30. marts 2026
Great product
Great product, quick delivery, item placed in bedroom, great delivery team.
30. marts 2026
Very speedy delivery from order with…
Very speedy delivery from order with the delivery team helpful and efficient. Pleased with the quality of the divan and mattress.
30. marts 2026
Ordered Sunday
Ordered Sunday
Delivered Thursday
2 helpful & efficient delivery men were amazing
Great customer experience
29. marts 2026
Thetes no clips to put the two halves…
Thetes no clips to put the two halves of the beds together.
27. marts 2026
Besvarelse fra Next Divan
Dear customer,
We are sorry to hear the U-clips are missing.
Please contact us at info@nextdivan.co.uk with your order reference, and we’ll arrange for the missing fittings to be sent out to you as soon as possible.
Kind regards,
Next Divan Team
Excellent serviceA**
26. marts 2026
Divan base delivered on 24/03/2026
Divan base delivered on 24/03/2026. Base of very, very poor quality. Bottom material torn, castor fixing detached and clips to hold the base together are not fit for purpose. Email sent regarding the above issues, no reply. I have also tried to contact via phone unsuccessfully. Please do not purchase anything from this company. Absolute scammers. I plan on contacting consumer advice for action against this company.
17. marts 2026
Besvarelse fra Next Divan
Dear Customer,
Thank you for your feedback.
We are very sorry to hear about the issues you’ve experienced with your divan base, and we completely understand your frustration.
We can see that you initially contacted us over the bank holiday weekend when our offices were closed, and we sincerely apologise for the delay in our response. Since then, we have reached out to you via email, however we have not yet received a reply. Please do get back to us at your earliest convenience so we can investigate this further and work towards a resolution for you as quickly as possible.
Kind regards,
Next Divan Team
I’m very happy with the divan
I’m very happy with the divan. The drivers took it upstairs into the room. I have made the bed and it has given the bedroom a new look.
19. marts 2026
I have mixed feelings about this one
I have mixed feelings about this one. Bed was dispatched instantly and delivered 3 days from ordering so big plus on this side. Delivery guys were very efficient and helpful carrying bed all the way up to second floor and left it in the room of my choice, big thanks for that. Bed itself looks beautiful, but on minus side tweed fabric seems very thin for upholstery. The connectors provided for connecting base are useless, too loose and would not attach correctly, no way they would hold anything and I had to use own connector to screw it up together. Screws and washers to attach headboard completely useless. Provided screws were way to small for premade holes they were meant to fit in and one of the holes had nothing to screw it in inside, just loose drilled hole without the nut. Plastic washers for headboard are just a joke, twisted when used turned to rubish. Again had to improvise and get own screws and washers to make it all work. I have doubts about drawer, it needs adjusting every time when pulled out, to fit back in. We'll see how it works in long run. Overly delivery service was great although would be helpful to have a choice of delivery date. It is very good looking bed but quality definitely matched low price.
2. april 2026
Uopfordret anmeldelse
Great quality bed
Great quality bed and headboard, delivery was great and kept me informed of there arrival.
31. marts 2026
Bed poor quality, delivery not great either
Bed itself poor quality, comparing it to my other single divan bed. Drawers flimsy and difficult to open and close so I probably won’t use them. Fabric is thin.
Delivery problematic, no delivery date choice, bed head was missing, delivery men throwing other peoples packages around to look for our order with no care.
This bed was one of the cheaper ones I found but I’d expected it to be better.
18. marts 2026
Divan and Mattress Good Value
Our divan had one drawer damaged, but Next Divan were able to replace it the following week. The King headboard was damaged but this was replaced the following week. The mattress is very good and very deep. You need extra deep fitted sheets and mattress protector for this type. It’s comfortable, but the manufacturing materials, or process left a very unpleasant odour on the mattress, which has still not completely disappeared. However, we are managing to sleep inspite of it. I was not happy with the delivery team. However my understanding is that they were outsourced.
25. februar 2026
New bed base bought online
Ordered a new bed base online. Was emailed within days with a delivery date. The bed base was delivered on time by two polite young men. A good service from this company.
24. marts 2026
Very reasonable price and good overall quality
Really happy with the reasonable price, overall quality, colour and look of the bed. The headboard is really big and sturdy. Great delivery. I’ve dropped a star just for the slightly flimsy quality of the drawers. They’re only fit for storing lightweight items, which is fine with me, just something for others to be aware of. Overall, I would recommend this bed.
10. september 2025
THE DELIVERY STAFF
23. marts 2026
Ordered divan base
Ordered divan base, delivered within 4 days. Very pleased with the base and delivery and great value for money. 10/10
23. marts 2026
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