Great nappies. I wish we had found Pura sooner. Our first child constantly had nappy rash, some nappies made it worse than others- the worst were the ones with more chemicals in and we finally found... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great nappies. Got a trial pack as I was looking for nappies that were sustainable and non-toxic. Was pleasantly surprised that they also fit very well and are leak-proof. Subscription is easy and com... Se mere
Virksomheden har svaret
Mypura have very good customer service. I have contacted them via email quite last minute yo change an order and they almost always have managed to sort things out. They also deliver quickly and effic... Se mere
Virksomheden har svaret
This super company has provided my two grandchildren with all their nappy, wipes and nappy pants over the last five years! The products are eco-friendly and good value for money. The customer service... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Pura. Made by parents, for parents. We wanted to give our babies the best possible start in life. When we couldn’t find diapers and wipes that we could trust to protect their delicate skin (with less impact on the planet) we created our own. Pura was born to provide all parents with clean, safe and toxin-free baby products, made more sustainably. No compromise. We’re so proud to be changing the world, one bottom at a time. Guy, Abi, Ezra and Enzo
Kontaktoplysninger
3 Worley Court, Bolesworth Road, CH3 9HW, Tattenhall, Chester, Storbritannien
- Hello@mypura.com
- mypura.com
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Mypura.com
Hi Kimberley,
Thanks for leaving us a review. We're thrilled that you're enjoying our products, along with our service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Perfect
Ordered wipes and nappies for the last 4 years. The new wipes are very different and very good! Didn't realise thicker wipes would be so much better.
Great online ordering, quick delivery and great customer service.
28. maj 2026
Besvarelse fra Mypura.com
Hi J,
Thanks for leaving us a review. We're thrilled that you're enjoying our wipes, along with our super speedy delivery & customer service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
I love these nappies
I love these nappies. They are able to absorb a lot of moisture, and it is great to know our baby can thus avoid some dangerous substances at a relatively affordable price. Moreover, the company has a great return policy: all unopened nappy packages can be returned for a small charge. The Pura team manages this very swiftly, too. So I recommend this product.
2. juni 2026
Besvarelse fra Mypura.com
Hi Soare,
Thanks for leaving us a review. We're thrilled that you're enjoying our nappies!
We really appreciate your feedback.
Warm Regards,
The Pura Team
I love MyPura nappies
I love MyPura nappies and used them with both of my boys. They are soft, comfy and are a fair price. I love that they have no nasties and that I am also supporting the environment. Delivery is rapid so my next batch always arrives before I run out.
24. maj 2026
Besvarelse fra Mypura.com
Hi Laura,
Thanks for leaving us a review. We're thrilled that you're enjoying our nappies, along with our super speedy delivery!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Absolutely love Pura and so does my…
Absolutely love Pura and so does my baby. We made the mistake of using a popular brand from birth and it gave him horrible nappy rash. As soon as I discovered Pura nappies and wipes, I knew I had to try them. Within a week, maybe even less, his rash had gone and - touch wood - it hasn’t made an appearance since. Pura are amazing, highly recommended.
22. maj 2026
Besvarelse fra Mypura.com
Hi Amy,
Thanks for leaving us a review. We're thrilled that you're enjoying our wipes and nappies!
We really appreciate your feedback.
Warm Regards,
The Pura Team
I love these nappies and wipes and the…
I love these nappies and wipes and the subscription makes it so easy.
2. juni 2026
Besvarelse fra Mypura.com
Hi Phillipa,
Thanks for leaving us a review. We're thrilled that you're enjoying our wipes and nappies, along with our super handy subscribe and save service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
So much easier
The new packaging makes it so much easier to get the wipes out individually. That is, without pulling out half of the pack. Definitely improved.
31. maj 2026
Besvarelse fra Mypura.com
Hi Ron,
Thanks for leaving us a review. We're thrilled to hear that you're enjoying our new packaging refresh and that you're finding it easier to remove one wipe at at a time!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Delivery was quick and very good value…
Delivery was quick and very good value for money. This was a recommendation so will be using again in the future.
20. maj 2026
Besvarelse fra Mypura.com
Hi Roger,
Thanks for leaving us a review. We're glad to hear that you're enjoying our speedy free next day delivery service and that you would order with us again in the future!
We really appreciate your feedback.
Warm Regards,
The Pura Team
We opted for the trial pack size 1 for…
We opted for the trial pack size 1 for my newborn. And I must say, the design, look and function was up to the mark. There were no signs of leaky poo or pee. We used it for travel purpose and are happy with it!
12. maj 2026
Besvarelse fra Mypura.com
Hi Sandeep,
Thanks for leaving us a review. We're thrilled that you're enjoying our nappies and that you have had a leak free experience with them too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Besvarelse fra Mypura.com
Hi Tom,
Thanks for leaving us a review. We're thrilled that you have had a great experience with our friendly customer service and that you are enjoying our products too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
The nappies are amazing
The nappies are amazing, eco friendly and the service second to none.
6. maj 2026
Besvarelse fra Mypura.com
Hi Gwen,
Thanks for leaving us a review. We're thrilled to hear that our nappies are working well for you and your little one and thank you for the kind words about our service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
We loved Pura nappies but the new…
We loved Pura nappies but the new design gives my baby blisters round her back so we had to switch to another nappy provider. I’m hoping once she’s big enough we can switch to your pull ups but she’s too small for the first size of them atm
19. maj 2026
Besvarelse fra Mypura.com
Hi Aileen,
Thanks for leaving us a review. We're really sorry that your little one is experiencing irritation since moving to our new nappies. We want to reassure that aside from adding a new stretchy waistband and blowout blocker, the nappies are still the same quality and carry the same skin safe credentials as before.
We've reached out to you directly to discuss this further with you.
Warm Regards,
The Pura Team
Amazing company !
Amazing company who I will happily recommend to all parents.
Very receptive to feedback and also more than willing to help with any issues.
Tom’s customer service is second to none so special shout out to him.
17. maj 2026
Besvarelse fra Mypura.com
Hi Jessica,
Thanks for leaving us a review and for recommending Pura!
We're thrilled that you have been happy with the customer service you have received and thank you for the lovely words!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Super service!
This super company has provided my two grandchildren with all their nappy, wipes and nappy pants over the last five years! The products are eco-friendly and good value for money. The customer service team are absolutely brilliant! They deal with any queries, quickly, efficiently and in an exceptionally friendly and polite manner! I would highly recommend MyPura ❤️!
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Mypura.com
Hi Sunny,
Thanks for leaving us a review and for the being a loyal Pura customer for five years now. We're thrilled to hear that our products have worked well for your grandchildren.
Thank you again for the kind words about our customer service too. We're always here to help if there's anything you need!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Quality product.
A very useful, ethically made product that's reasonably priced. Really glad to be able to bulk buy and have delivered directly.
30. april 2026
Besvarelse fra Mypura.com
Hi Ten,
Thanks for leaving us a review. We're thrilled to hear that you're enjoying our products and speedy delivery service too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Brilliant products and customer service
Besides the products themselves working brilliantly (Big happy baby, no leaks, or nappy rash), Pura's customer service team are excellent too. We had a slight mix up with one our deliveries, size 5 nappies instead of size 5 nappy pants, and it was rectified immediately upon them receiving my email. They even let me keep the nappies they mistakingly sent too, which I thought was very kind.
Really chuffed when them and would recommend any parent to order from them directly like we do.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Mypura.com
Hi Molly,
Thanks for leaving us a review. We're thrilled that you're enjoying our products and thank you for the kind words about our customer service. We're always happy to help make things right when things don't go quite as planned!
We really appreciate your feedback.
Warm Regards,
The Pura Team
perfect for those with allergies.
I like the products as it’s the only one that doesn’t affect my babies skin. It’s a shame it’s quite expensive. I also tried the larger pull-up ones for my older daughter, however it did end up leaking a few times.
24. marts 2026
Besvarelse fra Mypura.com
Hi Roo,
Thanks for leaving us a review. We're thrilled to hear that our products are working well for your little one's sensitive skin!
However we're sorry that you're finding our nappy pants to leak. When leaks do occur this is usually due to sizing, normally when it's time to size up.
We really appreciate your feedback.
Warm Regards,
The Pura Team
Using for years
31. marts 2026
Besvarelse fra Mypura.com
Hi Tegwedd,
Thanks for leaving us a review. Thank you for being a loyal Pura customer over the years!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Good product and at good price delivery…
Good product and at good price delivery always on time
31. marts 2026
Besvarelse fra Mypura.com
Hi,
Thanks for leaving us a review. We're thrilled to hear that you're loving our products and our speedy next day delivery service too, thank you for your support!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Highly recommend
Ordering direct from Pura is quick and easy - everything you need. On the couple of occasions I’ve needed to contact them, they’ve been very helpful and speedy to respond. Very happy with the service!
14. april 2026
Besvarelse fra Mypura.com
Hi Sarah,
Thanks for leaving us a review. We're thrilled that you're finding ordering from our site quick and easy to use. We're glad to hear that you're finding our friendly customer service team helpful too. We're always here if there's anything you need!
We really appreciate your feedback.
Warm Regards,
The Pura Team
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