Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Eigentlich null!!Ich habe den Juicy Kiss Lippenfüller einmalig aufgetragen, sofort brannten mich meine Lippen überdurchschnittlich stark,wie Brennesseln .Ich testete extra noch an der Zunggenspitze,... Se mere

Bedømt til 4 ud af 5 stjerner

Ordered the skin exfoliate and given time delivery. Took longer and contacted them. Good response and recieved item within two weeks. Love it, rechargeable, changeable heads and so much more prec... Se mere

Bedømt til 1 ud af 5 stjerner

Kann ich nicht empfehlen! Wird auch in Deutschland beworben, warte schon seit fast einem Monat auf den Versand. Der Versand wird nur elektronisch angekündigt seit 7 Tage derselbe Status! Einfach eine... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I orderedCozi Sliders. Money taken from my account. Ordered mid June. Despite numerous emails with ‘Jess’. Sliders not received. Have requested Complaints procedure but no response. Advised out f... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

Skrevet af virksomheden

Your online guide to comfort


Kontaktoplysninger

1,9

Under middel

TrustScore 2 ud af 5

135 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Bad experience

Bad experience. I ordered shoes 3 weeks ago and they still have not been shipped. I get the run around when I ask about it. I think this company is a sham.

12. maj 2022
Uopfordret anmeldelse
Nuve-logo

Besvarelse fra Nuve

Hello Maryann,

Thank you for your feedback!

First and foremost, I apologize for the length of this communication. We have had some delivery problems; however, our Fulfillment Team is working hard to ensure that all purchases are shipped as soon as possible.

On the other hand, please contact me at christine@mynuve.com, and I will make sure you receive your order as soon as possible.

Best,

Christine

Bedømt til 1 ud af 5 stjerner

Unprofessional

Very unhappy. No communication as to when my order was posted or tracking details. After two weeks when I chased my order up I was advised it was sent and delivered to an address in Germany instead of Australia. The only way they will resend the goods is if I fill in a Non receipt declaration form. Very unprofessional, no company details on the form and was instructed if I didn't have a printer I was to hand write the form out and sign it and take a photo to send it back. My order clearly has my correct Australian address on it, how could it of been sent to Germany and then it be my problem to fill in forms to state I never received it and neither did my neighbours. Isn't an email sufficient along with the tracking details enough 😕 Will never be purchasing again from this company.

25. marts 2022
Uopfordret anmeldelse
Nuve-logo

Besvarelse fra Nuve

Dear Stacee,

Thank you for taking a few minutes to share your experience!

My name is Christine, and I am a customer support supervisor. I just wanted to apologize on behalf of our company for all the trouble we have put you through.

We clearly mishandled your case, this could have been solved so much easier. We're working on improving our processes, so that our customers don't have to go through the same frustrating experience I see you have been going through.

I have also looked into the way our agents have addressed your concerns, and I see that there's definitely some room for improvement here. I will see to it that they receive proper training to be able to handle similar situations more efficiently in the future.

In the meantime, since we have caused so many problems, I definitely want to find a way to make this right. Please contact me directly at christine@mynuve.com, and I will be happy to provide a satisfactory solution.

With best regards,

Christine

Bedømt til 1 ud af 5 stjerner

No support for returns

I bought 3 bras and they are lovely, but don't fit properly. I cannot find any information about returning and there was no packing slip. Customer support is not returning emails. Disapponting.
Update: this review helped by getting Nuve to respond. I have mailed the return items at my expense and don't yet see them as received. When I get the refund, I will update again.

14. januar 2022
Uopfordret anmeldelse
Nuve-logo

Besvarelse fra Nuve

Hi Pat,

Many thanks for getting in touch with us and for sharing your experience.

I am so sorry to hear that the bras do not fit you properly and that you were not able to contact our Customer Support.
I will make sure to raise this issue with our management.

Please contact me at christine@mynuve.com and I will be happy to help you with the return process.

I look forward to hearing from you.

Kind regards,
Christine

Bedømt til 5 ud af 5 stjerner

I bought a pair of Cozislides and also…

I bought a pair of Cozislides and also a pair of Hyperboost sneakers. I love the design, even better than on the pictures: it feels like walking on a cloud!
I had only one issue but it was solved very fast. I had to call to change the delivery address because of a typo. The girl on the phone was very helpful and kind and solved fast this point. I will buy again.

7. december 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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