myMeest Anmeldelser 99

On July 8 I handed a parcel to a Meest dropoff point in NAcogdoches, TX (CVS on North Street) for delivery to Kharkiv, Ukraine in a timeframe that their lying website called "4 - 5 weeks." They handed me a receipt with what I thought was a tracking number. It was a random collection of meaningless numbers. I contacted them to ask why the tracking number did not work, and they said "it does not get a tracking number until it is on the ship," which is already illegally horrid handling. I was told I'd receive a confirmation email within 24 hours.
11 days later I had not received an email. I called them to ask, and was told "you get the confirmation email when FedEx gets it. It's still here in our warehouse, and FedEx comes by every so often to get them." That was their exact words. "Every so often." In other words, after having the parcel in their possession for 11 days, they could not tell me where it was other than "we think it's here in our warehouse somewhere," had not been able to provide a tracking number, gave a FALSE tracking number to avoid admitting that, and the parcel was not even in a courier's hands yet.
To add to this, they then stated "as soon as FedEx has it it will get there in 6 - 8 weeks." So 4 - 5 weeks turns into "6 - 8 weeks from the indeterminate time when we finally get it into the hands of a courier and we don't know when that will be."

Lawsuit and possible felony charges inbound.

Worst shipping company in Germany. In terms of everything. Avoid!

They don't care about clients privat information. On money transfer order they printed my address, phone number, my birthday, my occupation and drivers license number. This information must be in their computer only, it's not for everyone. 8 months ago I did the same reference. Nothing is changed today. I agree to submit all information about my,but they must protect this information and respect my clients rights.

The worse experience you can have with shipping service. They waisting your time to argue with customers not answering the simple question about shipping time which is important to place an order. People working there are under a minimum of any customer service skills. You have impression that you have to beg for them service. AVOID IN ANU COST!!!!

Worst delivery service
the parcel arrived damaged, the product is completely broken, the support service is terrible, no one is responsible

I shipped a parcel from Colorado, USA to Kyiv Ukraine. Upon arrival the box was not in the original shipped box, items that I did not ship were in the box, items of mine were missing, over half of the shipment was ruined by mold. This is entirely unacceptable, I spent $186 to ship these items, for half of them to be ruined, missing or entirely different altogether. I live abroad and deeply miss snacks from home, so after visiting I decided to spend some money to ship myself snacks.

Only ONE THIRD of the shipped items are salvageable. This is beyond unacceptable and I reached out to the claim department and have yet to receive a response. I reached out twice about my destroyed items. The mold alone has destroyed anything that was not in a sealed bag

Destroyed Items:
Clothing: covered in mold
Pasta Salad container: opened and covered in mold
Koolaid: opened
Annies Mac N Cheese: Covered in mold x2
Kraft Mac n Cheese: Covered in mold/opened x2
Several items covered in a red goo and shards of broken glass

Missing Items:
Salsa
Several boxes of Mac N Cheese

Items added to my shipment unknown to me:
3 boxes of Sees Toffee Candy- ALL covered in mold

I would rather pay extra money and carry everything myself than deal with Meest ever again. This is the worst method that I have ever encountered. I was delighted to be able to bring a taste of home with me, and now it's all destroyed.

If I would be able to put 0 stars I would! Terrible service. I sent a package with fragile stuff and I packed everything by myself, I don’t know why but they changed my original package and put it in a paper bag so as a result it was delivered all broken. I texted the customer service for any refund or at least anything but there’s no answers from them. Never gonna use their service again.

They are making fools this offer is valid only if you send 5 kg This is just false information min spend is 55 dollars no matter what

Disgusting service. On 13 August we sent very important documents from the USA to Ukraine. They promised to deliver in 2 weeks at the most.
The documents were lost. The tracker is not tracked.
Today is the beginning of October - the search has not yielded any results. Support is no longer responding at all.
No compensation or even refund of shipping costs - not received.

I’ve been a loyal customer of Meest Express for years, but my recent experience has been nothing short of a disaster. My parcel from the USA (tracking number CV948888114US) arrived at their sorting center on 5th September and was scheduled for delivery the next day, 6th September. I contacted customer support through Viber, and they confirmed the delivery for that date. However, after waiting the entire day, I was told the delivery would be delayed until 7th September.

What followed was constant misinformation and broken promises. For two consecutive days, I was told my parcel was out for delivery, only to find out later that the warehouse had closed, and I’d have to wait until the following Monday. Every time I contacted support, different agents gave me contradictory answers or disconnected the chat as soon as I asked why my parcel was delayed without any notification.

On Monday, 9th September, after being assured by several agents that my parcel would finally arrive, it never did. To make matters worse, no proper update was given, and the delivery was pushed back again. I've wasted countless hours waiting for this delivery, missed work, and had to chase customer support repeatedly for answers. This is not how a professional international courier should operate.

As someone who has worked with DHL, FedEx, and Nova Poshta on a weekly basis, this experience with Meest Express has been beyond frustrating. If you value your time and need reliable service, I highly recommend avoiding Meest Express. I expected much better, but instead, I was left with delays, empty promises, and a total lack of accountability.

Absolutely unacceptable.

I've got a great price from IPS to ship a package from the USA to Germany by ship.

The package is a bit broken but every item is in good condition. It also took 2 months but I only paid $60 (withou import taxes) for a moving box which is nothing compared to DHL or UPS.

If you have no time limits, I really can recommend IPS to you.

Unpleasant experience, my two phones has been stolen. It took me 7 months to get less than 50% money back. Do not send any expensive electronics it might be stolen by Polish customs.

Disappointed. They lost my package and keep throwing me from one person to another. Agent says he sent to the Warehouse… warehouse never received it. Have been trying to get some information for a month now and no answers or refund from Meest. Will not be using their services again, feels like I just wasted $.

I sent a parcel from Amazon to meest in Canada. The parcel was delivered on 04/22/24. It has been more than a month since there is no information about delivery in the meest system. I wrote a bunch of appeals - they are chasing me in circles. The answer is always the same - wait. Today they replied that they couldn’t find it and won’t compensate anything. I think that my parcel was simply stolen. Do not use this service. These are scammers

I THINK THIS IS THE MOST HONEST REVIEW,
My Story
We are from Italy and I went for a vacation with my girlfriend to the USA and bought some stuff that didn’t fit my luggage so of course why not ship them, we went to ups that told us through them it would have been 800$ plus tax (the things inside the package weren’t worth that much so of course no) we went through usps and they said 400/500$ to ship it, which still is unbelievable, so with some research we found this shipping company which was like just 100$ to ship it through boat and since it wasn’t something I needed right away it was fine to pay that, on the site it says it takes 4-5 weeks and it took 2months too arrive.
The customer service lied to me about tracking because two different employees gave me two different answer as far as tracking but no one was rude and actually they pick up pretty quickly without does bots that ask questions before speaking to an agent , but after two months everything finally arrived today in perfect conditions, so you get what you pay for.

Would I recommend it to somebody? Yes if it isn’t anything too valuable.
everything arrived as stated but two months with the thought of it not arriving was also stressful and annoying.

3 stars is right for my experience hopefully this review can help someone.

Yeah I'll add on to the terrible reviews here. I had a package shipped out of the country. The tracking never updated and it was impossible to get a response from anyone via any contact method. The package finally arrived and it wasn't even mine. Some random persons passport and other documents.. still was never able to get in contact with anyone.

Delivered damaged product even if it was just a cloth. Have not time to judje them

НІКОЛИ НЕ КОРИСТУЙТЕСЯ ЇХНІМИ ПОСЛУУГАМИ! Вони не вміють працювати достойно! кожен раз як відсилаєш посилку у них появляються лишні розміри і вага яку потрібно оплатити… потім замість 7 днів посилка йшла 21 день.. це не нормально… і це ще посилка на західну Україну була… я вже мовчу кому на київ… нуль сервіса не підтримка ні зворотній звʼязок відсутні… це все що потрібно знати про український сервіс… НЕ РЕКОМЕНДУЮ

This is the worst postal service in all the world. My parcel got lost for weeks with 0 news, the customer service is absolutely disgusting and will not help you. All they can say is “sorry, sorry” which I couldn’t care less.

do not recommend.

Началось с того, что я не мог зарегистрироваться у них на сайте, т.к. не приходил код по смс, мне быстро оперативно ответили на почте, в течении часа, создали аккаунт, когда были вопросы, так же отвечали очень быстро, пока дело не дошло до вопросов: "Где моя посылка?"

Оформил заказ н 229 евро, отправил на их склад в Польше, по трек-коду посылка успешно дошла, всё хорошо, но в личном кабинете ничего не отобразилось, я решил, спустя пару дней, написать им, на что получил ответ, что посылки идентифицируются в течении 2-4 рабочих дней, ответ поступил так же оперативно. Спустя неделю я уже пишу им с вопросом: "Где моя посылка?", на что получаю игнор, через пару дней пишу снова (в телеграм и дублирую на почту), опять игнор. Открыл тикет на сайте у них, и всё равно молчат. Мне не ответили до сих пор ни на почте, ни в телеграме, ни на сайте. Ах да, они решили пометить мой тикет статусом "Решено", хотя ответа от них не было!

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