We waited nearly 3 years for this company to handle our flight delay claim, only for them to suddenly close it, claiming they couldn’t take legal action due to "jurisdiction issues." That made no sens... Se mere
My Flight Delayed
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Se, hvad kunderne siger
Quick successful claim. Received pay out in 2 weeks of submitting claim!!!! Delayed in May 2022 with jet2 who were not budging on paying out compensation using ‘extraordinary circumstances’ even thoug... Se mere
Virksomheden har svaret
We had given up on a claim against Tui from 2018 until we saw the My Flight Delayed advert. It was a case of nothing ventured nothing gained, however we followed through and met all requests and we... Se mere
Virksomheden har svaret
Long process and high fees. Would only claim for compensation, not actual refund of ticket or loss of expenses. Would only pay by cheque which is backwards in this day and age, and very expensive to b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
My Flight Delayed provides Flight Delay Claims offering a simple online calculator for instant valuation of your Flight Delay Claims
Kontaktoplysninger
Storbritannien
- myflightdelayed.com
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It took a while but the took care of…
It took a while but the took care of everything. Just brilliant 👍🏻
28. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi,
Thanks for your review. We are pleased you were satisfied with our service and we do hope you will keep us mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
I use there services for my claim and I…
I use there services for my claim and I am very happy with service and my Compensation, communication was very effective. Thanks a lot Flight delayed.
Mrs J khan
27. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi,
Thanks for your 5 star review. We are pleased you were happy with our service and that our communication was effective. We do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
Very good and professional service
27. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi,
Thanks for your great review. We are pleased you found our service to be really good and professional, and we do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
I had really good experience with My…
I had really good experience with My Flight Delayed. They are really professional and helpful!
27. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi,
Thank you for your 5 star review. We are pleased you were satisfied with our service and that you found us to be really professional and helpful. We do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
Scam
I wanted to check my possibilities and checked my flight delay. I did not sign any documentation as on the emails they sent there is no signature, but then they started to harass me saying that I owe £180 as I know it is a scam therefore I did not respond to them and refused to pay and now I have a court order to pay £280.
Bear in mind it is law firm hence there is very little you can do. It is a false advertisement as they did nothing and charged me with a work of what? Be careful if you fill in the enquiry form make sure to cancel it within 14 days if you don’t want to find yourself in depth with a company who lives from scamming innocent people. AVOID IT!!!
26. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi,
We are sorry you were unhappy with our service, however, I can assure you myflightdelayed.com (MFD) are in no way a scam.
We would not begin work for a client unless our Terms & Conditions (T&C) had been signed by them; please note, this is done electronically via our website upon the client entering their flight/personal details. The client is not able to submit their claim to us without first accepting the T&C, which are fully displayed for the client to read, understand and agree to before accepting them.
MFD offer a cancellation period of 14-days and any claims cancelled within this time-frame are done so free of charge; cancellations outside of these 14-days may incur our cancellation fee. Please be advised, the cancellation process and fee is fully explained within the T&C.
Should you wish to discuss this further, please do not hesitate to contact us on 0333 212 3088.
Kind Regards.
Besvarelse fra My Flight Delayed
Hi,
Thanks for your 5 star review. We are pleased you were provided a great service from us, and we do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
I was always able to speak to someone…
I was always able to speak to someone and was well informed of the progress of the claim.
22. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi Marcela,
Thank you for your 5 star review! We are pleased you were satisfied with our service and that you were kept well informed of the progress of your claim. We do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
Besvarelse fra My Flight Delayed
Hi,
Thanks for your review. We are pleased you were satisfied with our service and we do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
AVOID AVOID AVOID!!!!
I have just received a phone call from this company claiming I owe them £180!!! For apparently putting in a claim in July last year, that’s almost over 7 months ago! I’ve looked at the reviews online and can see a lot of other people have had this problem too! They say the fee is for work they have put in but I don’t see any work at all, they said it’s for the emails, letters and phone calls none of which I have received until today! Absolutely disgusting, complete scam!!!
Was wondering what everyone else has done about this?? And what I could do??
But please avoid this company!!
21. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi Shannon,
We are sorry you were not satisfied with our service. I can confirm that myflightdelayed.com (MFD) are in no way a scam, and we would not begin work for a client unless they had signed our Terms & Conditions (T&C). All fees which may become payable to MFD are fully explained within our Terms & Conditions; without looking into your account, I take the £180 fee to be that of our cancellation fee. Please be advised this becomes payable if the client cancels their claim with us outside of the 14-day cooling off period.
I can confirm that clients are presented with our T&C when they input their claim details on our website to read, understand and agree to before signing to accept them.
Should you wish to discuss this further, please do not hesitate to contact us on 0333 212 3088.
Kind Regards.
Besvarelse fra My Flight Delayed
Hi Lina,
Thank you for your review. We are pleased you found our Company to be professional and quick to respond; we do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
Besvarelse fra My Flight Delayed
Hi,
Thanks for your 5 star review. We are pleased you found our service to be satisfactory and we do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
Feel scammed
Months ago i just wanted to 'freely check' how much compensation I would get from a delayed flight. I never signed the letter of authority and gave any other information other than my personal ones and now they clame me 180 pounds, harassing me with emails.
I already had my compensation from the airline days after the problem so i never did need them i just wanted some information! I feel scammed and i don't have the money to pay for a service that i didn't receive!
17. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi Anna,
We are sorry you were not happy with our services. When a client enters their details on our website, in order to submit their claim, they are required to accept/sign the Terms & Conditions (T&C). These T&C are presented to the client to read, understand and agree to before signing them and submitting their claim to us.
We would not begin work on a claim if the T&C had not been signed by the client. All of the fees that may become payable to ourselves are fully explained within the T&C, including that of our cancellation fee, which becomes payable should the client cancel after the initial 14-day cooling off period.
Should you wish to discuss this further, please do not hesitate to contact us on 0333 212 3088.
Kind Regards.
I am having significant problems with…
Update from the below response.(16th Jan)
They havent filed court papers after 6 months despite telling me they had.
They have now emailed me offering £50 compensation. Which is obviously pathetic.
(15th Jan)I am having significant problems with this company(myflightdelayed).
I lodged a claim in June and they told me that the airline had not responded to them so that they were applying to the court.
Each month since July I asked for an update and they said that I needed to wait as there was no time limit for the court to respond. Which seemed strange, but I accepted this.
I have been very courteous when engaging them. Unfortunately they started to make me feel uncomfortable by the tone of their responses. In December I wrote a robust, yet courteous email asking why we had not had any response from the court? Remarkably they had not even submitted it(I could tell they hadn't, as I had asked for copies for the documents).
Their offer has been to reduce the % or cancel the claim for free.
Remarkable, and consistently incompetent service, and I am still waiting to find out to whom I can complain to (ombudsman or such like).
A small offer of compensation would be entirely reasonable and commercially very suitable for both sides.
16. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi John,
We are sorry to see your review and that you were not happy with our service. Please be advised, myflightdelayed.com (MFD) take customer service very seriously and always strive to deliver this to the best possible standard. We are always honest with our clients and will offer what we view to be fair resolutions to any issues or errors on our part.
As I am unable to discuss your personal case on a public platform, if you would like to discuss this further, please do not hesitate to contact us on 0333 212 3088.
Kind Regards.
Very sly company
Very sly company, they don’t explain, go straight to the airline company. They charge 30% plus VAT of the claim. It’s not made clear. The airline paid me direct then they hounded me for their legal fees. I have no idea what they actually do. It’s pretty much a scam .
13. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi Jonny,
We are sorry you were not satisfied with our service. I can assure you that all of our fees are fully explained within our Terms & Conditions (T&C) which the client is presented with upon entering their flight details on our website. We would not begin working on a claim without the T&C being accepted and signed; it is the client's responsibility to ensure they fully read and understand these before submitting their claim to us.
Should you wish to discuss this further, please do not hesitate to contact us on 0333 212 3088.
Kind Regards.
AVOID THIS SCAM
Wish I had seen this site sooner- agree with those that this is a TOTAL SCAM. I made an INQUIRY which they say costs £90 and are threatening legal action. I cannot say this strongly enough- AVOID THEM AT ALL COSTS. It is not hard to settle the claim yourself through the airline, which is what I did.
11. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi Clare,
We are sorry you were not happy with our service, however, I can assure you myflightdelayed.com are in no way a scam. Upon entering details into our website, all clients are presented with the Terms & Conditions (T&C) to read, understand and accept. We would not begin work on a claim if the T&C had not been accepted. The T&C contains full details of all fees which may become payable, including that of the cancellation fee.
Clients have a 14-day cooling off period within which to cancel free of charge; each new client is emailed a copy of our cancellation form and this is also available to download from our website.
Should you wish to discuss this further, please do not hesitate to contact us on 0333 212 3088.
Kind Regards.
Good service and good result
I made a claim to Norwegian Air for a flight that was delayed by over 5 hours and they rejected it.
I contacted myflightdelayed to pursue the claim and they did exactly that. The process can take quite a while (4 months in my case) but this was to be expected. Myflightdelayed kept me update throughout and I was happy to have received the compensation that I might not have otherwise had.
I would definitely use myflightdelayed again.
10. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi James,
Thank you for your great review. It's great to see that we were able to overturn your initially rejected claim and win you the compensation you deserve for your delayed flight. Thank you for using myflightdelayed.com and we hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
This company are sly !
This company are sly !! They did not have the correct identification to process my claim, yet they Re saying they successfully claimed the money for me and now I owe them money? They have sent it to the small claims court. I have confirmation that they did not have all of the passengers identification so how could they claim on their behalf?
9. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi Jessica,
We are sorry you were not satisfied with our service. As we are unable to discuss personal information and claim details on a public platform, should you wish to discuss this with us further then please get in touch with us on 0333 212 3088.
Kind Regards.
I would leave a zero if I could but you…
I would leave a zero if I could but you have to put something to leave a review. I emailed making an enquiry and never signed any documentation or gave any authority for this firm to do work for me. I ended up settling the case with Jet2 myself. So let's be clear - I made an enquiry to myflightdelay.com......
Somehow without authority to do anything are claiming I owe them £267 and have managed to get a court order on me to pay money for something they have not done or worse I never asked them to do??? How is this even possible?????
BEWARE!!!! BE VERY AWARE!!!!!!! WORST FIRM EVER!!!!!!!!!!!
9. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi Michelle,
We are sorry to see you were not satisfied with our service. I can assure you that myflightdelayed.com (MFD) would not begin work on a client's claim without the Terms & Conditions (T&C) being signed. The T&C are presented to all clients upon entering their details on our website, and a claim cannot be submitted to us without these being accepted and signed.
Should you wish to discuss this further with us, then please do not hesitate to get in touch on 0333 212 3088.
Kind Regards.
AVOID
AVOID - company tries to profit via a scam they have setup for initial enquiries in their T&C for the amount of £180. SCAM SCAM SCAM!
Update - great, just what expected from a scamming company, a cut and pasted reply!
7. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi Mark,
We are sorry you were unhappy with our service. I can confirm that myflightdelayed.com are in no way a scam and our 4 star rating of 'Great' reflects this.
Without looking into your account I am unable to view your specific case details, however, I take it to be the cancellation fee you are referring to. This fee is fully explained in our Terms & Conditions (T&C) and is payable if the client cancels outside of the 14-day cooling off period. Should a client cancel during the cancellation period then this fee will not be payable. I can also confirm that all new clients are issued the Cancellation Form via email for if they should change their mind about claiming with ourselves.
Should you wish to discuss this further, please do not hesitate to contact us on 0333 212 3088.
Kind Regards.
Excellent & Highly Recommended!
I cannot say enough good things about My Flight Delayed they delivered on their promise what more can you ask for.
5. januar 2020
Uopfordret anmeldelse
Besvarelse fra My Flight Delayed
Hi Cheryl,
Thanks for your great review. We are pleased you were happy with our service and we do hope you will keep us in mind should you experience another delayed or cancelled flight in the future.
Kind Regards.
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