I contacted you from Japan regarding the use of BGM for a TV commercial. Since this was my first time using your service, rather than the licensing platform I usually use, I was a little unsu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As an independent filmmaker, Music Vine was such a delight to tap into for our small-budget project. Customer service was prompt and most helpful - guiding us through purchasing music licence best... Se mere
Talk about above and beyond - not only did Dano (great name by the way) solve my problem he also took it upon himself to check if there were any other videos on my account that were flagging license i... Se mere
I received a quick response from Dano O'Brien, who gave me exactly the information I needed to solve a licensing question that had puzzled me. A perfect example of outstanding customer service.
Virksomhedsoplysninger
Skrevet af virksomheden
Music Vine represents some of the most esteemed independent musicians in the world. We make the finest music accessible to productions of all sizes.
Kontaktoplysninger
Storbritannien
- musicvine.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Best music selection and customer service!
In my decade of experience using music licensing sites for video production, I have found that MusicVine has the best selection of music. What's even more impressive is their customer service. In this particular instance, I received personalized attention, and the representative went out of his way to create a custom document for me that would help our institution complete our annual renewal. Thank you, Dano O'Brien, for your awesome service!
Best platform of its kind
I've been using Music Vine for the last year and it's one of the best platforms of its kind. It's really easy to use and has a very streamlined content distribution. What sets it apart though is a curated library that offers quality over quantity, and has some of the best tracks I've heard on various platforms of similar nature.
The support team is great too (shoutout to Dano!) - very helpful with my enquiries and really friendly. Excited to see what the future brings for the team and the business.
Superb Customer Service
Superb customer service. The representative was very professional and informative on the type of license I needed to purchase for my podcast. She even emailed me to clarify something without me asking. I appreciate that level of customer service. Very impressed.
Thank You for Everything!
I’m writing this review with heartfelt appreciation.
As a customer based in Japan, I had many concerns about signing up for a service overseas. However, when I reached out with my questions, the team responded with exceptional care and kindness.
They patiently answered every single one of my detailed inquiries, and thanks to their thorough support, all of my concerns were completely resolved. I now feel very confident and comfortable using the service.
I truly appreciate the attentive support I received and am very happy to have chosen this platform.
Dano was great
Dano was responsive, communicated well, and interpreted the brief accurately, providing a great overall service.
Lulu was super helpful
Lulu was super helpful. Came back almost immediately and resolved my problem. Very satisfied indeed with the high level of professionalism and communication.
Stewart
Quality music and good price
Quality music and good customer service. That plus good price makes it the perfect choice for me (solo real estate photographer).
MusicVine online support from Dano was awesome!
I received online support from Dano O’Brien in response to a web inquiry that I had submitted, and extremely pleased with the turnaround time and level of service! The answer was very clear, and while I have a few clarifying questions I would like to ask, I can proceed doing so with great confidence that the service will be excellent… this can be as much a selling point as the product itself! Thank you!
That was the most helpful and efficient…
That was the most helpful and efficient customer service I've experienced in a long long time
Lulu is a pleasure to work with
Lulu is a pleasure to work with. She was able to get me the information and documents we needed to set your company up on direct payment.
Lulu was patient and kind and I appreciate her customer service.
Super fast feedback.
Seriousness and professionalism on Music Vine
I thought the service and selection of music from Music Vine was good, but when I needed assistance due to a copyright complaint it turned out to be GREAT. The assistant Dano showed a professionalism and seriousness that I have rarely encountered. Thank you Dano, thank you to the whole team, and thank you Music Vine.
customer service A+
I work for an academic institution with an accounting system that can sometimes be complicated to maneuver. Unfortunately, unlike other users, I cannot just put in a credit card to renew my service. For the past couple of years, Lulu the customer service lead has worked closely with me to keep my access to Music Vine as i navigate process as its never easy! It is so comforting to know there is a capable person on the other end of the customer support service ticket. A+!
Very prompt and considered service to…
Very prompt and considered service to customers
Sorry moving my rating from uppbeat to…
Sorry moving my rating from uppbeat to here. Found it is them that is emailing uppbeat customers and threatening them to mess with their YouTube videos. We get accounts to license beats from uppbeat which releases from copyright claims on our YouTube videos. Then some Rachel starts emailing uppbeat customers threatening them and getting creators videos removed causing podcasters artists and creators lose of money and time when they originally was released. License to use music for videos to create wether they are podcasting fitness art showcasing even talking or singing. It is their creative work but it allows the music license copyright free
100% recommend
A great selection of music with buildable stems most of the times! The check out process is easy and the team was very responsive with my query. Would definitely make music vine a regular choice for my projects!
Lulu was very responsive and kind
Lulu was very responsive and kind. Gave me all the info to get it solved and got it resolved quickly
Was very helpful
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