I contacted you from Japan regarding the use of BGM for a TV commercial. Since this was my first time using your service, rather than the licensing platform I usually use, I was a little unsu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As an independent filmmaker, Music Vine was such a delight to tap into for our small-budget project. Customer service was prompt and most helpful - guiding us through purchasing music licence best... Se mere
Talk about above and beyond - not only did Dano (great name by the way) solve my problem he also took it upon himself to check if there were any other videos on my account that were flagging license i... Se mere
I received a quick response from Dano O'Brien, who gave me exactly the information I needed to solve a licensing question that had puzzled me. A perfect example of outstanding customer service.
Virksomhedsoplysninger
Skrevet af virksomheden
Music Vine represents some of the most esteemed independent musicians in the world. We make the finest music accessible to productions of all sizes.
Kontaktoplysninger
Storbritannien
- musicvine.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dano helped with with processing a…
Dano helped with with processing a refund real quick when I accidentally left the auto-renew on on my subscription. Really appreciated how efficient and helpful he was on the matter!
best service
Fast and clear response!
Impressive Efficiency and Excellent Articulation
My expectations were exceeded in how quickly I received a reply, and how efficient and articulate the answering of my query was, leaving me well informed. I honestly did not expect that from such an organization. Actually, they replied 2-4 days earlier than the stipulated waiting time for a human response. Lastly, I was also impressed by the humble and respectful Dano O'Brien was in our brief exchange.
Thumbs up to Music Vine's consumer/customer care department.
Very fast costumer support
Very fast costumer support. Nice songs that i used for a lot of projects in the last years.
Thanks for help
Lulu &the custom support team are really professional and helpful.
Thanks
Great Experience
Great Experience! The people at Music Vine were very helpful and patient with me. Even though I had a lot of questions about my specific licensing scenario, I always received a fast and friendly answer to each and every one of them. Definitely recommended!
Great catalogue of tasteful music.
Great catalogue of tasteful music.
Resolving issues in no time.
Been a customer for years. Have not been dissapointed yet.
Best support team!
Musicvine's support team is unbelievably quick, super forthcoming, and of course helpful. No matter if it's a trivial request or something tougher. Love this about them because you never feel like you're talking with a void. Combine this with their awesome catalogue, and voila, favourite production music service by far!
Quick response and kind
Lulu My Hero
Lulu from customer support was quick with her responses, clear with her information, and answered all of my questions. Excited to be a new user of Music Vine! Thank you Lulu and team!
Super helpful!
Dano was very helpful and easy to work with. He went out of his way to give me the help I needed!
Great response
Great response, careful paying attention to my needs, super fast.
Prompt and Professional Service
Dano O'Brien was prompt and professional in a response to the issue I experienced as well as a solution to the problem. Dano O'Brien was courteous and respectful and made me feel valued as a new customer. Thank you Dano O'Brien for your assistance and all the best in your new year.
very calm and clear information on all…
very calm and clear information on all questions asked
Great servise & responsive support
I’ve ordered several tracks on Music Vine.
The tracks are great and offer excellent value for money.
Their responsive support team also helped me with tax documents.
Claim Was Cleared Promptly
The copyright claim we got was cleared up promptly after contacting Dano at support. They gave us clear instructions and were very helpful.
Great customer service
We had an issue with the invoice and they resolved it quickly. The best music, and good customer service.
Understanding and Compassionate
The customer service agent carefully listened to my issue and came back to me with potential solutions. They took my concern seriously and were compassionate to my situation.
Helpful and prompt response!
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