I contacted you from Japan regarding the use of BGM for a TV commercial. Since this was my first time using your service, rather than the licensing platform I usually use, I was a little unsu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As an independent filmmaker, Music Vine was such a delight to tap into for our small-budget project. Customer service was prompt and most helpful - guiding us through purchasing music licence best... Se mere
Talk about above and beyond - not only did Dano (great name by the way) solve my problem he also took it upon himself to check if there were any other videos on my account that were flagging license i... Se mere
I received a quick response from Dano O'Brien, who gave me exactly the information I needed to solve a licensing question that had puzzled me. A perfect example of outstanding customer service.
Virksomhedsoplysninger
Skrevet af virksomheden
Music Vine represents some of the most esteemed independent musicians in the world. We make the finest music accessible to productions of all sizes.
Kontaktoplysninger
Storbritannien
- musicvine.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you for quick and effective…
Thank you for quick and effective response
Great Service
MusicVine is very easy to use. Navigating to just the right music is very intuitive. Finally, the quality of the music is excellent. Also, customer service is excellent. I've been helped by Dano O'Brian several times - he's truly excellent. He's a valuable asset to MusicVine.
Tons of Great Options
There are many tons and tons of available and amazing music/sound effects for creators. Though, some you need to pay monthly fees to be able to download.
Great service
The costumer support is great, it responded to my needs and really helpful.
I was given excellent support
I was given excellent support. Thanks
I had a problem making a card payment on the website
I had a problem making payment on the website and had to e-mail them. They responded quickly and offered some suggestions. As the issue still couldn't be resolved they came up with an alternative way of making payment which worked easily and quickly.
Excellent!
The quality of products and services has been an outstanding experience for me, including their customer service which was incredibly prompt, pilot and professional.
Talk about above and beyond
Talk about above and beyond - not only did Dano (great name by the way) solve my problem he also took it upon himself to check if there were any other videos on my account that were flagging license issues and cleared them up too - Awesome work and thanks again! 5 Star Service!
Dano responded promptly and politely…
Dano responded promptly and politely and most important, with the information I needed to solve my problem.
Recommended
Communication is very effective and issues can be resolved immediately
They will provide adequate support even if you don't speak English.
I have been using this service for many years, but this time, my credit card name had changed, so I was unable to make a payment. When I inquired about how to resolve the issue, Mr. Dano O'Brien, the person in charge, sent me a detailed explanation and reference materials by email. When I told him that I couldn't speak English, he sent me a translated version of the email. Thanks to his thoughtful response, I was able to resolve the issue. I am very grateful.
I reached out for a custom licence and…
I reached out for a custom licence and before I knew it I had a response and a suggestion with clear steps to follow to complete the licence request I was looking for. Exceptional!
Dano from the Customer Support team…
Dano from the Customer Support team swiftly and efficiently helped me to revise an order! Very much appreciated.
Fast and helpful
Really fast, helpful and informative service! Dano resolved the issue very quickly, and took the time to teach me how to avoid the same issue in future with detailed instructions. A polite and careful service, I was very pleased.
Music Vine is great to work with and…
Music Vine is great to work with and the music library is amazing.
They were very responsive and helpful.
Dano was great — very helpful!
Dano was great — very helpful!
I had a licence enquiry and he resolved it quickly and efficiently.
Music Vine goes beyond quality — it moves you.
Over the years, I’ve experienced many services across the industry,
but Music Vine’s support has always stood out — precise, top-notch, and above all, truly heartfelt.
I’ll continue to stand with Music Vine and support them always.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








