I love all of their music options and how it never sounds generic. I recently found I did not need the largest package, but forgot to cancel my subscription. They were very quick to respond and help m... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good music selection and easy licensing which is really all I was looking for. Also, the interface and licensing tools are easy to use. Oh, and the support is great for those times when the license do... Se mere
Virksomheden har svaret
Youtube hat meine Videos wegen Urheberrecht komplett gesperrt, sodass die SYNC-ID nicht greifen konnte.Der Service hat sich umgehend darum gekümmert und es war binnen weniger Stunden geklärt. Super Ku... Se mere
Virksomheden har svaret
I like music quality, but honestly quite hard to use compared to competitor. Hard to search for the right music (only can do by playlist), no option to label/tag favourite tracks and very slow compare... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
License Music for Unforgettable Moments! Pairing the right music with the moving picture creates a moment that changes everything. Discover a highly curated roster of label-quality musicians and composers.
Kontaktoplysninger
Harmon Road 9555, 76177, Fort Worth, USA
- 800-380-8154
- support@musicbed.com
- musicbed.com
4,5
Fremragende
361 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great quality content and easy to use…
Great quality content and easy to use platform. have used music bed with no issues for over 5 years now. Leeds Rhinos.
24. september 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thanks for your comment Leeds! And thank you so much for being such a longstanding part of the Musicbed community. We look forward to your next project!
Quick, helpful and solved my problem
Was extremely helpful and quick to respond to my subscription issue. He took the time to look into my account and explained clearly why I was having trouble with my renewal settings. His support made the whole process much easier and I really appreciate the clarity and professionalism.
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thanks for stopping in to share your feedback Silas! Providing timely help that is actually helpful is what we do! So glad you appreciated your experience, we're here any time you need us!
Great experience with customer support
We were really unsure whether MusicBed was right for our business as it was quite a big investment for our small business. We had a million questions and we spent quite a number of weeks in talks with their customer support team (shout out to Jeremy!) who was absolutely fantastic, really patient and answered our many questions, along with explaining how it would work in terms of our content creation business. We have since signed up!
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thank you so much for sharing your experience with us Liz! I'll be sure to pass your comments along to Jeremy, he'll be happy to hear you appreciated his help! Welcome to the Musicbed community, and please don't hesitate to reach out any time you have a question.
The best music quality
The catalog is exceptional and the quality of the music is impressive, I always quickly find the perfect music for my projects.
17. september 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thank you so much Chris! We pride ourselves on the quality and level of curation of our library. Don't hesitate to reach out any time we can assist you!
Musicbed customer support amazes me…
Musicbed customer support amazes me every time I contact them. Fast, reliable and customer oriented! Their answer confirms that they are worth the trust!
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thank you so much Anders! We so appreciate you taking the time to shout out our team! It is always a pleasure to help, and we can't wait to see your next creation!
Besvarelse fra Musicbed
Thank you Donny! We appreciate your support. Have a lovely day!
Five Star Customer Service
I had some questions and Musicbed was quick to respond!
5. september 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thanks so much Eddie! Very glad we could answer your questions quickly. Feel free to reach out anytime, we're always happy to help!
Terribly useless customer service
Terribly useless customer service. Puts a bad taste in my mouth and I wont be recommending music bed to anyone anymore. Scam service . Locks you in for a year with no trial time offered, emailed customer service and they were closed for the weekend, when they got back to me, they said there’s nothing they can do. There’s a difference between not being able to do something and unwilling to do something. So many other music services available nowadays. I hope music bed goes out of business for their shady scammy practices.
31. august 2025
Besvarelse fra Musicbed
Hi Thomas, thank you for your feedback! I’m really sorry to hear this has been such a frustrating experience for you. I see my colleague Raquel was chatting with you via email so I'll try to clarify and expand on a few things here as well!
We do offer a 14-day free trial, but it looks like you opted to go straight into the annual subscription. I hate to hear that the process felt unclear- we try to make it apparent at several points in the checkout process and do not allow payment to be made until the box stating "I have read and acknowledge that subscription plans last 12 months" is checked.
Musicbed artists provide the highest quality music that they've poured their heart and souls into, and our agreements with them are based on annual terms. We make these terms clear and stick to them to protect our artists and their work.
I'm sorry you got the sense our team was unwilling to help, I'd love to pick up this conversation in your email thread to offer you some alternative options! Thanks again for your time and feedback- it helps us improve!
I wanted support to move my…
I wanted support to move my subscription and the team were very fast, clear and helpful. Ive been using musicbed for years and you pay for the quality service and music they have on offer. My work would not be as complete without them existing!
9. september 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thanks so much Mitchell! And thank you for being a longtime part of the Musicbed community. It is always our pleasure to help! We're glad to know the Musicbed catalog is making a tangible impact on your work- we can't wait to see what you make with it next!
It was a wonderful experience.
7. september 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
So glad you had a great experience Giovanni! We are always here when you need us, don't hesitate to reach out!
Allyson was brilliant!
Allyson, client specialist, was brilliant!
Always uplifting when someone responds to an enquiry quickly, politely and professionally...
Thank you and carry on the good work.
2. september 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thanks David! I'll be sure Allyson hears your feedback! I'm stoked she was able to brighten your day, that's what we aim for!
Thanks for being part of Musicbed's community, we look forward to your next creation.
Incredible & Speedy Customer Service
We've had such an incredible experience with Musicbed, it's program/selection, and their customer service. They were quick, attentive, accommodating, and incredibly kind! Can't thank them enough!
3. september 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thank you so much for taking the time to drop us a review! It means a lot to our team that you appreciated our friendly and thorough service. Thanks for being part of the Musicbed community!
$1350AUD a year for a subscription is…
$1350AUD a year for a subscription is so much money
3. september 2025
Besvarelse fra Musicbed
Thanks for taking the time to leave your feedback! Please feel free to reach out to support@musicbed.com to discuss options regarding the pricing or term length of your subscription. We never want the price to feel like a barrier and would love to work out a solution with you if possible!
While the premium quality of our catalog and our second-to-none service brings great value, we are always open to hearing how a subscription can work better for you. Thanks again!
Great catalogue and customer service
I always experience working with Musicbed as very accommodating, with prices that are fair. The quality of the music offered is outstanding, and if I could I would prefer to license exclusively through them.
28. august 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thanks for sharing your feedback Philipp! It means a lot that you've appreciated our service, offerings, and pricing. Let us know if there are any barriers to working with us exclusively that we can help you overcome!
Music Costs 3× Competitors, With Worse Terms
⚠️ Creators beware: Musicbed’s music is good, but their business practices are some of the worst I’ve seen.
Hidden price hikes: Their site says $329/yr, but they don't tell you that after your first year, it's $385/yr. The renewal email only mentioned an “increased rate” for vague features – no clear number until your card is charged. In their contract (Section 6.b.ii), they give themselves the right to raise prices “at any time…in our sole discretion.”
Content held hostage: If you cancel, you can lose the rights to monetize videos you published while subscribed (Sections 5.m and 7). This means you may be forced to keep paying just to protect past work.
No refunds, ever: Their terms (Section 6.b.v) literally state: “ALL PAYMENTS ARE NONREFUNDABLE.” Cancel right after renewal? Too bad, you’re locked for 12 months.
Automatic renewal trap: Unless you cancel in the exact 30-day window before renewal (Section 6.a.ii), they automatically bill you for another year. Miss it by a day, you’re stuck.
Combine this with prices already 2–3× higher than Epidemic or Artlist, and you’ve got a platform that locks you in, hides true costs, and strips away flexibility.
For a company that claims to be creator-friendly, their business practices are manipulative and exploitative.
28. august 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Hi Ameer, thanks for taking the time to provide feedback. It truly helps us improve and make sure we're being clear. I'd love to provide some clarity around our policies!
Our prices do increase from time to time to reflect a growing catalogue and improved features, but we are always happy to discuss rates on a case-by-case basis! We never want cost to prohibit creativity. We will never increase your subscription fee without advance notice.
All previous work is covered in perpetuity upon completion of one year of subscription. As long as you fulfill the annual term, anything you created during that term is completely safe! Though we offer monthly installments, all plans are annual- we notate this at several stages of the checkout process and require users to acknowledge the annual nature before they are able to checkout.
You'll notice in the section you referenced (6.b.v.) that Musicbed reserves the right to offer refunds at our discretion. We totally understand extenuating circumstances and unforeseen events that impact life and work, but we generally do not extend refunds if one forgets to cancel since we send a 30-day notice of the upcoming renewal.
Agreement to the automatic renewal is required before checkout by agreeing to our terms, and we send a notice of that renewal 30 days in advance, allowing plenty of time to turn off the renewal yourself or contact our team before any charges are made.
Since we are rights-managed and want to protect our artists' work, we have to be particular about our terms and ensuring the entire agreement is fulfilled.
I regret that you felt our terms were not clear, and while we always strive to be transparent, your feedback can help us clarify even further. Thanks again for being part of a candid conversation, we hope to keep making Musicbed the best it can be!
Professionalism
Allyson, a very friendly and professional Musicbed client specialist, helped me to investigate and solve an issue where a scammer tried to use Musicbed's company name, to lure me in and tried to extort money from me. As a independent artist, I was targeted by a fraudulent pursuer who wanted to take advantage of my passion to get my music in film/TV. However, thanks to Allyson and Musicbed, I was able to put a stop to that criminal activity.
18. august 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thanks for reaching out Jay! Sorry to hear that someone tried to take advantage of your motivation. Please don't hesitate to reach out if you're ever unsure if communication is legitimate.
Good luck, maybe we'll see you in the actual Musicbed catalog someday!
I would rate musicbed and their support…
I would rate musicbed and their support with 5/5 or 10/10 whatever you want to call or rate it. They responded to my email promptly in which prevented me from being a victim of a scam. Sometimes companies don’t respond in time with scam complaints from artists like myself and it causes wasted time and damage. Thank you for being a trusted place for us.
23. august 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thanks for stopping in Lei! I'm really glad we could help protect your work and information from malicious parties. It's a great reminder that Musicbed will only ever reach out from an official domain (@musicbed.com) and that we will never ask for sensitive information via email.
Thanks again, we are always happy to support you!
Spam Scams
Support is great with verifying spam to help you prevent making harmful decisions with your music if you're not sure or want to check to see if an opportunity is official.
18. august 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Glad to hear we could help Kelvin! We are always happy to verify. Don't hesitate to reach out!
Excellent music and service
I had an issue with linking my YouTube channel and they helped me quickly and efficiently. Fantastic service!
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thanks so much Jessica! We're always happy to help. Give us a holler anytime! We look forward to your next post.
given the info needed quickly---thanks!
19. august 2025
Uopfordret anmeldelse
Besvarelse fra Musicbed
Thanks for dropping us a note Mike! Happy to be working with you!
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