Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I recently bought the Underwater Scooter Manta Hyper Go-Go from move-sea.com, and it's been a blast. This scooter makes diving a breeze. It's powerful enough to handle currents and keeps up with me. O... Se mere

Bedømt til 5 ud af 5 stjerner

Огромная благодарность компании move-sea и всему персоналу за компетентность и решения моей проблемы. Мой аппарат хапнул песка в прибрежной зоне и перестал подавать кислород. Обратился к компании с да... Se mere

Bedømt til 1 ud af 5 stjerner

After ordering my item I did not receive any shipping confirmation. Waited 10 days and contacted them to get an update: they replied the item was out of stock but that they had moved the item from a l... Se mere

Bedømt til 1 ud af 5 stjerner

Their so called "Shop" purchase tracking does not work. They do not answer their phone, and they do not answer their "info" email in a timely manner. I have no idea if they products are good or not... Se mere

Virksomhedsoplysninger

  1. Butik med udstyr til udendørssport
  2. Dykkerbutik

Skrevet af virksomheden

MOVESEA. Best products for your outdoor and water activities. In our catalogue you will find different types of underwater scooters, underwater drones, dive systems, accessories for surfing, electric bikes, power stations and much more.


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

322 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 27 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Achtung Update 10.06.24

Durch meine Erfahrung würde ich niemanden raten etwas zu kaufen. Ich habe so wie viele andere im Mai 2023 einen Nomad mini bestellt, der nicht geliefert wurde. Ich habe ende März 2024 den Vertrag storniert und das Geld zurückgefordert, ist mir auch bestätigt worden aber wie schon viele berichtet haben wurde das Geld nicht zurückbezahlt. Seit 26.04.24 wird auf keine Email mehr geantwortet.Anwalt wurde jetzt benachrichtigt
Achtung Update 10.06.24
Movesea hat auf die geldrückzahlung meiner Anwaltskanzlei nicht reagiert . Jetzt wird Strafanzeige wegen Verdachts eines Betruges gestellt. Leute seit hier vorsichtig falls ihr was kaufen wollt

13. maj 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I have yet to receive my order and…

I have yet to receive my order and customer service has not supplied adequate answers as to when I will receive my order.

30. april 2024
MOVESEA-logo

Besvarelse fra MOVESEA

Dear Mary,
I'm sorry for any inconvenience. Your order has already been shipped and is currently in transit. We provided you with the tracking number so you can monitor its status and estimated delivery date on the transport company's website. If you encounter any further issues, please don't hesitate to reach out to us for assistance.
Movesea Team.

Bedømt til 1 ud af 5 stjerner

Item not received.

My item was “delivered” aka returned to sender. I never received my item. I never received any follow up communication from movesea. I attempted to chat online with someone but it took several hours for someone to be available. They said I would receive another shipment but that has never happened. Unfortunately, I did not receive my item. It seems I may need to pursue a charge back with my credit card company due to no item and no communication.

24. april 2024
MOVESEA-logo

Besvarelse fra MOVESEA

Dear Brooke,

We apologize for the inconvenience you experienced with your order. According to our records, the estimated delivery dates for your order were between April 29 and May 7, and UPS confirmed the delivery on May 6. Therefore, your comment is not accurate, as your order was successfully delivered.

We strive to provide the best service possible and regret that this situation has led to your dissatisfaction but we believe your comment does not fully reflect the efforts we made to fulfill your order as promised.

Best regards,
MOVESEA Team.

Bedømt til 5 ud af 5 stjerner

Fifish evo

I ordered a fifish evo. And i get it! ☺️
The chat system is super!
Thanks!

8. april 2024
MOVESEA-logo

Besvarelse fra MOVESEA

Thank you very much for your feedback!

Bedømt til 4 ud af 5 stjerner

That was ok

That was ok, but it took me too long to receive the item I bought and the attendent kept telling me for weeks that it would be solved in a few days.

11. april 2024
MOVESEA-logo

Besvarelse fra MOVESEA

Thank you for sharing your experience with us, Cláudia. We sincerely apologize for the delay you experienced with receiving your item and for any inconvenience it caused. Your feedback is valuable to us, and we will use it to improve our service and communication processes to ensure a smoother experience for our customers in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us directly

Bedømt til 5 ud af 5 stjerner

Delivered just in time for my next…

Delivered just in time for my next trip!!! Thank you

3. april 2024
MOVESEA-logo

Besvarelse fra MOVESEA

We're thrilled that your order arrived just in time for your upcoming trip. Have an amazing journey, and if you need anything else before you go or during your travels, don't hesitate to reach out. Safe travels!

Bedømt til 5 ud af 5 stjerner

Great service!

Great service!

3. april 2024
MOVESEA-logo

Besvarelse fra MOVESEA

Thank you for your feedback, Robert! If you have any further feedback or need assistance in the future, feel free to reach out.

Bedømt til 5 ud af 5 stjerner

Great experience with MOVESEA

Great experience with MOVESEA. They provided prompt responses to my inquiry and they were friendly and very helpful. I will definitely shop again here and recommend to others.

1. marts 2024
MOVESEA-logo

Besvarelse fra MOVESEA

We're thrilled to hear about your positive experience, Darlene! Thank you for your kind words and recommendation. We look forward to serving you again soon!

Bedømt til 5 ud af 5 stjerner

Hard to find fins at a great price.

Very happy with price and selection. Could do better with tracking information.

22. marts 2024
MOVESEA-logo

Besvarelse fra MOVESEA

We're glad to hear you're pleased with our prices and selection, Andrew! We appreciate your feedback on tracking information and will work on improving that aspect. Thank you for choosing us!

Bedømt til 1 ud af 5 stjerner

Scam company,dont buy,its…

Scam company,dont buy,its gambling.Ordered Nomad dive system without battery on 2023 11 27.never received it.order nr NL 17221171.after many calls and mails nothing.only promises.i reported about this problem my Bank and they solved my problem in 2024 march.
Bank send my money back.to be safe the best is to pay via credit card or Paypal.

29. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Awesome experience!

Great price, super fast shipping. (International shipping) Good customer support. I have nothing negative to say.

14. februar 2024
MOVESEA-logo

Besvarelse fra MOVESEA

Thank you for your feedback Aaron!

Bedømt til 2 ud af 5 stjerner

Very slow

Very slow. I placed an order on February 25th for an "in-stock" item in hopes of using it on an upcoming dive trip. It took until March 13th (14 business days) for my item to ship, and as of March 14th, I still don't have it. Needless to say, my order won't make it in time for my dive trip.

14. marts 2024
Bedømt til 1 ud af 5 stjerner

AVOID MOVESEA UK

Oops - accidentally deleted previous reviews as thought they had refunded money due. Unfortunately NOT so re-reviewing. As with many other reviewers, MOVESEA stole my money - they have received a returned item and not refunded cash. They constantly delay and frustrate follow up and even these reviews. They have ignored a small court claim and CCJ. They are either incompetent or fraudulently trading. Either way go elsewhere. To be clear, my review relates to the UK company.

I will be following up with court and legal processes if only out of principle. If you want me to accumulate claims to apply for bankruptcy then pls get in touch on LinkedIn. Search me at RSM, London.

31. august 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

ATTENTION DANGER....

Tout simplement un magasin de personnes malhonnêtes et de voleurs. J'ai pré-commandé un Blu3 Nomad mini le 06 juillet 2023 pour la somme de 1900 euros et toujours pas livré ou remboursé malgré mes dizaines d'Email et de leurs multiples excuses à chaque fois. Ils ne répondent même plus ni par mail ou téléphone. Il n'y a même plus de site internet. J'ai déposé plainte à la Gendarmerie. Surtout ne rien commander chez eux si cela est encore possible, je suis dégouté de ce genre de comportement qui met à mal le commerce international. Ma première et désastreuse expérience de la sorte sans trop espoir de revoir mon argent si durement économisé pour mon départ en retraite, une honte.

6. juli 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

MOVESEA stole my money

MOVESEA stole my money
I ordered a Blue3 Nemo mini in July 23, after 2 month I asked to get my money back, after I didn't get any new information. then I was promised that it should be sent in a month, after that I requested to get a normal Nomad or money back, but was promised to get it in November.

Now they not answer my mail and my 2000 eur is stolen.

like others say this is a scam company so beware,

Or Movesea, show that you trying to get me a solution.

26. juli 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

STAY AWAY!!!

i order a nomad mini on 05/06/23 and on 25/09/23 i asked my refund because they could not deliver my product but on their website its in there stock....now its 22/02/24 and i stil dont got my 2000 euro stay away!!!
the good reviews on here are all lies.... en the bad reviews here are real! because they all have the same problem....you dont get the product you order and you dont get your money back!!

25. april 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Think twice

Called and item for 1800 euro's was in stock could be with me within 2 weeks. After 3 weeks no item, called again and the item was in stock and in transport by the end of the week, 2 weeks later nothing. Then I cancelled the order which they didn't accept and many emails later was asked if I was willing to accept a 10% discount. After many emails and calls, they told me the refund was on its way. Well you guessed right, it was not and after 3 weeks I filled the issue with my CC company. Then after many months from the order date I got my money back. Would never order again, wishes I read all the reviews before

14. februar 2024
Uopfordret anmeldelse
MOVESEA-logo

Besvarelse fra MOVESEA

We apologize for the unsatisfactory service experience. Your feedback is important to us, and we commit to improving our support services and staff training. If you have additional concerns, please contact us at email.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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