Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I recently bought the Underwater Scooter Manta Hyper Go-Go from move-sea.com, and it's been a blast. This scooter makes diving a breeze. It's powerful enough to handle currents and keeps up with me. O... Se mere

Bedømt til 5 ud af 5 stjerner

Огромная благодарность компании move-sea и всему персоналу за компетентность и решения моей проблемы. Мой аппарат хапнул песка в прибрежной зоне и перестал подавать кислород. Обратился к компании с да... Se mere

Bedømt til 1 ud af 5 stjerner

After ordering my item I did not receive any shipping confirmation. Waited 10 days and contacted them to get an update: they replied the item was out of stock but that they had moved the item from a l... Se mere

Bedømt til 1 ud af 5 stjerner

Their so called "Shop" purchase tracking does not work. They do not answer their phone, and they do not answer their "info" email in a timely manner. I have no idea if they products are good or not... Se mere

Virksomhedsoplysninger

  1. Butik med udstyr til udendørssport
  2. Dykkerbutik

Skrevet af virksomheden

MOVESEA. Best products for your outdoor and water activities. In our catalogue you will find different types of underwater scooters, underwater drones, dive systems, accessories for surfing, electric bikes, power stations and much more.


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

322 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 27 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Their so called "Shop" purchase…

Their so called "Shop" purchase tracking does not work. They do not answer their phone, and they do not answer their "info" email in a timely manner. I have no idea if they products are good or not because their is no way to talk to them. But they took my money.

12. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Refund Request COM24022066

Please refund my order number COM24022066. You do not have this item available.

10. april 2026
Uopfordret anmeldelse
MOVESEA-logo

Besvarelse fra MOVESEA

Hello,

We're very sorry for any inconvenience this may have caused.

Our priority is satisfied customers and prompt order processing.

Unfortunately, there were delays in processing your order.

We have cancelled your order.

Your funds have been refunded to the payment method you used to pay for your order.

Funds will be credited to your original payment method in accordance with your bank's crediting policies.

We remain available for any questions you may have.

Thank you,
Movesea Team – Customer Service

Bedømt til 5 ud af 5 stjerner

Smooth international shipping experience

I ordered fishing and snorkeling equipment and was honestly impressed with how organized the shipping process was. Everything arrived in perfect condition and the products matched the descriptions on the website. I'll definitely be ordering again for next vacation.

11. maj 2026
Bedømt til 5 ud af 5 stjerner

Huge Selection and Helpful Support

What I liked most about MOVESEA was the variety of products available. I found everything I needed for my diving trip in one order. I also contacted support about sizing for a wetsuit and they replied faster than expected. The recommendation ended up fitting perfectly.

5. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer support and product quality

I've tried a few online water sports stores before, but MOVESEA had one of the best selections I've seen. I purchased an underwater scooter and was impressed with both the product quality and support team. Had a small delay with tracking updates at first, but customer service handled it professionally and stayed responsive until delivery. Overall, very satisfied with the experience.

5. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scam company be careful

The most incompetent company ever.. they take your money without sending your product. And when I then try to email them to hear when my order will be shipped I hear nothing from them. Monday I will contact my bank and make a police report on the company so I can get my money back. Don't buy from this company they are a complete scam...

25. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible experience

After ordering my item I did not receive any shipping confirmation. Waited 10 days and contacted them to get an update: they replied the item was out of stock but that they had moved the item from a long-term storage warehouse to their order fulfillment logistics center, asking to wait just few days. After another 5 days I had to ask for a refund because the item was not available. They don't know what they are doing. Waste of time!

20. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unreliable and lied about dispatch of an item they then didn't have available


Ordered, no confirmation email or dispatch notice. Waited a week before contacting for an update, they said my order had shipped and will be with me in the coming days and that there will be an email on Monday. Nothing received, contacted again without reply. Contacted again after a further 4 days to be advised that there was a problem with availability and advised to buy another specific item that they had. I asked for a refund.

12. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Masker besteld: geen levering, geen geld terug:-(

Februari 2025 een masker besteld. Deze was niet leverbaar en werd een alternatief aangeboden. Op die mail werd snel gereageerd.
Alternatief is niet wat ik zocht dus gevraagd om betaalde aankoop terug te storten. Toen was het opeens erg stil. Nadien nog verschillende mail gestuurd, maar antwoord bleef uit.
Aangezien ik na oktober nog steeds niets heb gehoord en geen geld teruggestort heb gekregen: tijd voor een negatieve beoordeling.
Wellicht wordt er nu wel snel gereageerd?

25. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I bought a Rrd front wing for my foil

I bought a Rrd front wing for my foil. I was nervous because there were some bad comments on trustpilot, and the price was good in compare with other websites, but everything worked fine. I receive the product pretty fast, and they respond my messages on their webchat always, not that fast but always.

26. september 2025
Uopfordret anmeldelse
MOVESEA-logo

Besvarelse fra MOVESEA

Thank you for trusting us, Cristobal!
We’re glad everything arrived quickly and at a great price. We appreciate your note about webchat speed—we’re working on replying faster. If you need anything else, we’re here to help!

Bedømt til 4 ud af 5 stjerner

Rack pads are good

Rack pads are good. This was the only place I saw that had what I wanted. The only negative thing was shipping was a bit slow. In the age of Amazon, getting an item 2 weeks plus after ordering it seems weird. And not much communication unless you email them. Once it ships, lots of tracking info comes to you.

24. juli 2025
MOVESEA-logo

Besvarelse fra MOVESEA

Hello James, thank you for your feedback and we’re sorry for the delay. Some of our products ship directly from our logistic center, while others come from different warehouses with longer lead times. We always provide an estimated delivery date at checkout, but occasional stock or supply issues can cause delays. We’re constantly working to improve our service and communication.

Bedømt til 1 ud af 5 stjerner

I didn't receive what I thought I was…

I didn't receive what I thought I was ordering. E mailed them never heard back

24. juli 2025
MOVESEA-logo

Besvarelse fra MOVESEA

Hi Troy,

Please note that we responded to your email on July 31 and asked you to complete the return form available on our website in order to proceed with the return process for the item you wrongly ordered. However, we did not receive any further response from you, and the return form has not been filled out yet.

Kindly check your inbox and complete the form so we can resolve this for you promptly.

Thank you.
Best regards.

Bedømt til 4 ud af 5 stjerner

Good product long wait

I received the dive watch I ordered at a great on sale price but even though it said it was in stock it didn’t ship until two and a half weeks later. If you don’t mind waiting a little longer for your order I would recommend this shop.

23. juli 2025
MOVESEA-logo

Besvarelse fra MOVESEA

Hi Zachary,

Thank you for your feedback and for choosing our shop! We’re glad you’re happy with the product.

We offer a wide range of items—some are stored at our main logistics center for immediate shipping, while others come with longer delivery times as they are fulfilled from different warehouses.
We’re constantly working to improve our service, but occasional delays may happen due to real-time stock syncing issues, duplicated orders, or temporary warehouse disruptions.

We appreciate your patience and understanding—and we hope to serve you again soon!

Best regards.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere