I had to wait 3 days for my giftcard to be delivered cuz of some error, it was unsatysfying experience but everything worked perfectly after this. Support also helped with explaining things to me so i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I´ve paid for an azteco bitcoin voucher, on 11th feb 2026, but no code was sent to me!! The amount was paid to moontopup according to my bank records, but in my moontopup account it keeping show... Se mere
I purchased a €25 Gift Me Crypto gift card from Moontopup and the experience was flawless. The code was delivered straight to my inbox after payment. The card activated smoothly and I could use it rig... Se mere
Virksomheden har svaret
Anscheinend kann man keine iCloud-E-Mail für den Bestellprozess nutzen. Dies wird jedoch nicht mitgeteilt sondern man merkt es erst wenn man keine Bestellbestätigung erhält und den Support kontakti... Se mere
Virksomhedsoplysninger
Om MOONTOPUP BV
Skrevet af virksomheden
Moontopup.com is de vernieuwde versie van smsbeltegoed.nl. Waar we vroeger alleen beltegoed aanboden, hebben we nu ons aanbod uitgebreid met een breed scala aan betaalkaarten, gamingtegoed en cadeaukaarten. Wij opereren nu wereldwijd en bieden innovatieve oplossingen zoals internationale top-ups, waarmee je eenvoudig beltegoed, energierekeningen of waterrekeningen voor je familie en vrienden in het buitenland kunt regelen. Ontdek het uitgebreide assortiment en de nieuwe mogelijkheden bij Moontopup.com!
Let op: Wij willen u informeren dat er helaas oplichting en fraude plaatsvindt waarbij onze naam wordt misbruikt. Wij werken NOOIT via andere platforms zoals Marktplaats en delen ook geen betaallinks via aparte berichten. Wij werken uitsluitend via onze officiële website. Betaal daarom nooit gekregen betaal-linken maar plaats uw bestelling alleen via onze website om veilig te blijven.
Kontaktoplysninger
Postbus 12173, 3004GB, Rotterdam, Holland
- (010) 71 424 98
- support@moontopup.com
- moontopup.com
2,7
Under middel
175 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 17 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra MOONTOPUP BV
Beste klant, bij problemen met uw bestelling, neem contact op met support@moontopup.com zodat wij dit voor u kunnen controleren.
It's a scam
It's a scam, took 50 usd and never sent the voucher codes
23. april 2024
Uopfordret anmeldelse
Besvarelse fra MOONTOPUP BV
Dear,
If you have not received your order or are experiencing any issues with it, please contact us at support@moontopup.com. We will promptly check whether your order was dispatched and investigate any potential issues.
Thank you for your understanding and cooperation.
Besvarelse fra MOONTOPUP BV
Dear,
If you have not received your order or are experiencing any issues with it, please contact us at support@moontopup.com. We will promptly check whether your order was dispatched and investigate any potential issues.
Thank you for your understanding and cooperation.
legit scammers got my refund from…
legit scammers got my refund from paypal tho
6. april 2024
Uopfordret anmeldelse
Besvarelse fra MOONTOPUP BV
Dear,
If you have not received your order or are experiencing any issues with it, please contact us at support@moontopup.com. We will promptly check whether your order was dispatched and investigate any potential issues.
Thank you for your understanding and cooperation.
I was a victim of spoofing
I was a victim of spoofing, all my money (€ 688) went to Moontopup. Need to say more?
21. marts 2024
Uopfordret anmeldelse
Besvarelse fra MOONTOPUP BV
Dear,
If you have not received your order or are experiencing any issues with it, please contact us at support@moontopup.com. We will promptly check whether your order was dispatched and investigate any potential issues.
Thank you for your understanding and cooperation.
Took my money
Took my money , but never got the voucher . They said they refunded the money but its been more than a week I am waiting . Also customer support is non existent. Disgusting
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra MOONTOPUP BV
Dear,
If you have not received your order or are experiencing any issues with it, please contact us at support@moontopup.com. We will promptly check whether your order was dispatched and investigate any potential issues.
Thank you for your understanding and cooperation.
arnaque
C'EST UNE ARNAQUE J'AI PAYER 107 euros debiter sur mon compte aucun code et aucun reponse
15. februar 2024
Uopfordret anmeldelse
Besvarelse fra MOONTOPUP BV
Dear,
If you have not received your order or are experiencing any issues with it, please contact us at support@moontopup.com. We will promptly check whether your order was dispatched and investigate any potential issues.
Thank you for your understanding and cooperation.
Scam
Scam, bought and never received $15 down the drain and the support is TERRIBLE. Do not recommend
11. februar 2024
Uopfordret anmeldelse
Besvarelse fra MOONTOPUP BV
Dear,
If you have not received your order or are experiencing any issues with it, please contact us at support@moontopup.com. We will promptly check whether your order was dispatched and investigate any potential issues.
Thank you for your understanding and cooperation.
crook .
crook .
I bought from him two days ago and have not received the product. And there is no support
2. januar 2024
Uopfordret anmeldelse
Besvarelse fra MOONTOPUP BV
Dear,
If you have not received your order or are experiencing any issues with it, please contact us at support@moontopup.com. We will promptly check whether your order was dispatched and investigate any potential issues.
Thank you for your understanding and cooperation.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.