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Modak Makers Anmeldelser 1.160

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TrustScore 4.5 ud af 5

4,4

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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I love being able to have my own "account" for money, and being able to have a way to store it since im prone to losing money, but its also really cool how my parent can give me an allowance with it,... Se mere

Bedømt til 2 ud af 5 stjerner

Horrible service ,The customer support does not speak English .They blocked my daughter's card without no tangible explanation and the overall service is absolutely poor. I paid $5k to Pay Mine , We l... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

So far I'm absolutely loving the app. I have each child a card where they can start saving and using their money wisely. Customer service is wonderful especially through chat which I had all my questi... Se mere

Bedømt til 5 ud af 5 stjerner

Originally i got the card for my oldest, and then we added my middle child and now my youngest one has one. We love that we can keep track of their spending habits and they can see how much they earn... Se mere

Virksomhedsoplysninger

Skrevet af virksomheden

Modak is a US-based platform leveraging the power of fintech, gamification, and community to empower kids to reach their full potential. We are founded with an audacious vision to enable kids and young adults to reach their full potential, regardless of their background. We pursue this mission by offering a gamified fintech and learning ecosystem - with teen cards, financial literacy, and other services. We build for scale and security using the best technologies and enrich the user experience with a thriving community that supports each other. Modak is trusted by over 30,000 families and growing by the day. We are one of the most well-funded early-stage startups, and we are grateful for the 5+ years of runway we have even in this market. Our investors include GGV Capital ($9.2Billion VC firm), Monashees, Maya Capital, Nazca VC, One VC, and 30+ leading angel investors and entrepreneurs across Silicon Valley and Latin America.

Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

They refuse to shut down my account…

They refuse to shut down my account after many requests and filling out forms they continue to withdraw money from my funding account. I cannot withdraw and they refuse to close. It has been months of this. I’m astonished how bad their customer service is.

24. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Modak Makers

Hi Travis Clark,

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This definitely isn’t the experience we want anyone to have.
Our team has reached out to you directly to help resolve the issue and offered a solution to make it easier to access your funds and close the account. If you haven’t seen our message yet, please check your email — we’re ready to assist and want to make this right as quickly as possible.

Thanks for your patience, and we hope to get this resolved for you very soon.

Best regards,

-The Modak Team

Bedømt til 3 ud af 5 stjerner

My mom sent me $20 and I had two other…

My mom sent me $20 and I had two other dollars in my account and they took it away and they never gave it back so I had a total of $22 in there and now I have to earn it back but I don’t know how to because they just took our money

18. april 2025
Uopfordret anmeldelse
Modak Makers-logo

Besvarelse fra Modak Makers

Hi Arianelys Alfonzo,

Thanks for sharing your feedback and we are really sorry for the confusion. We know the recent migration was a big change, and it’s totally understandable that some past transactions might be hard to remember.
We looked into your account and saw that the $22 was spent just before the migration in May. To help clear things up, we sent you an email with a copy of your statement showing those details. We truly appreciate you being a part of Modak and sticking with us through the transition. If you have any questions or need more support, we’re always here to help.

Best regards,

-The Modak Team

Bedømt til 1 ud af 5 stjerner

No customer service

No customer service ever. They don't answer phones or chats. Missing transaction history. Debit card declining for no apparent reason when there were visible funds and the pin was correct. So infuriating.

11. juni 2025
Uopfordret anmeldelse
Modak Makers-logo

Besvarelse fra Modak Makers

Hi Aurora,

We’re truly sorry to hear about the issues you've experienced, and we understand how frustrating this situation must be for you. We take your feedback seriously and apologize for any inconvenience caused by the missing transaction history, card declines, and communication difficulties.

Regarding the card issue, we want to let you know that your card was temporarily disabled due to a system migration. We're currently in the final stages of this process.

We completely understand how important it is to have access to your funds, and we're committed to resolving this as quickly as possible. Please reach out to us at hi@modakmakers.com with details of your issue, and our team will follow up on your case immediately to get everything sorted.

Thank you for your patience, and we’re here to help with any further questions or concerns you may have.

Best regards,

-The Modak Team

Bedømt til 5 ud af 5 stjerner

It was really good for buying stuff and…

It was really good for buying stuff and it is also pretty fun to collect your reward points every time you get on so you can exchange those points for money. It is also a mystery to see how many points you get, so far it is really great!

7. juni 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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