Acorns Early Anmeldelser 3.741

Besvarelse fra Acorns Early

For 7 timer siden

Hi Karen! Thank you so much for sharing your 5* review. It's great to hear you are enjoying our service and the features we offer!

Besvarelse fra Acorns Early

For 9 timer siden

Hi Patrick! We're so happy to hear that you and your family are finding Acorns Early helpful for building those all-important financial skills!

Besvarelse fra Acorns Early

For 9 timer siden

Hi Tiffany! Thank you for your 5* review!🙂

Besvarelse fra Acorns Early

For 1 dag siden

Hi Rhonda! Thank you for your 5* review. We're delighted to hear that you find Acorns Early easy and efficient to use! - Naomi 😊

Besvarelse fra Acorns Early

For 1 dag siden

Hi there,

Thank you for your feedback. We are sorry to hear about your experience.

We can see you contacted us to raise an issue with the app closing and redirecting you to the Google Play Store when logging in. While our agent attempted to troubleshoot the issue, further information was needed to escalate this.

We understand that you have now chosen to close your account, though we’re sorry to see you go. Your remaining $5 balance has been refunded and should reach your stored payment method within 7 - 10 business days from the account closure date.

We’ll also give you a call today to discuss this and see if there’s anything we can do to improve your experience.

Kind regards,

Ella - Acorns Early Supervisor

Besvarelse fra Acorns Early

For 3 dage siden

Hello Candie. We appreciate the kind words. We're a money app that teaches kids core skills in earning, saving, spending and investing. The fee helps us build new features that keep kids learning about money every day! Learn more: https://bit.ly/3EX6NEw

Besvarelse fra Acorns Early

For 3 dage siden

Hi there,

Thanks for taking the time to leave your review. We would like the opportunity to work with you to resolve this.

Using the details provided in your Trustpilot review, I’ve located your Acorns Early account and sent you a follow-up email.

I have also arranged for my colleague to call you after 10am, today to discuss your review. If possible, please review the email ahead of the call.
Alternatively, you can call us at (855) 739-2859. Our team is available Monday–Friday from 9am–8pm EST and weekends from 9am–5pm EST.

Many Thanks,
Catherine
Acorns Early Supervisor

Besvarelse fra Acorns Early

For 3 dage siden

Hi Hiram! Thank you so much for your 5* review. We're absolutely thrilled to hear that Acorns Early is helping you teach your child about money! - Naomi 😊

Besvarelse fra Acorns Early

For 5 dage siden

Thanks for sharing, Anthony! We’re really happy your family is loving Acorns Early!

Besvarelse fra Acorns Early

For 5 dage siden

Hi Jessica, thanks for taking the time to leave us a 2* review! If we could be free, we would be, we promise! Charging for the service allows us to continue adding and improving features on the app to make our members & their families learn money skills for life. Of course, it's not for everyone, and we respect that, we will also take your feedback on board regarding the sign-up process. Just to add, here's more information on the price structure: https://us.support.gohenry.com/us/s/article/What-subscription-plans-are-available-in-the-Acorns-Early-app

Besvarelse fra Acorns Early

For 5 dage siden

Thank you for your review and for joining us on our mission to make every kid smart with money!

Besvarelse fra Acorns Early

For 5 dage siden

Hi Destiny,

Thanks for taking the time to leave your review. We would like the opportunity to work with you to resolve this.

Using the details provided in your Trustpilot review, I’ve located your Acorns Early account and sent you a follow-up email with some proposed options to help address your concerns.

Please do review this email at your earliest convenience, and let us know if you wish to discuss further. Alternatively, you can call us at (855) 739-2859. Our team is available Monday–Friday from 9am–8pm EST and weekends from 9am–5pm EST.

Many Thanks,
Dan
Acorns Early Supervisor

Besvarelse fra Acorns Early

For 5 dage siden

Hi Trana! Thanks for the 5* review. It's great to hear that you are finding GoHenry a useful tool for financial education! 😊

Besvarelse fra Acorns Early

For 6 dage siden

Hi Sarah! Thank you for your review. We're sorry to hear you're having some trouble with the Parent Balance. If you do need any help at all, please don't hesitate to contact our customer service team: Call us on (855) 739-2859 or email us at help@acornsearly.com - All our services are open between 9am-8pm EST- Monday to Friday, 9am to 5pm EST-Saturday & Sunday.

Besvarelse fra Acorns Early

For 6 dage siden

Hi Amy! Thank you for your review. We're so glad to hear you're loving Acorns Early and finding the features helpful for learning valuable money management skills!😊

Besvarelse fra Acorns Early

For 6 dage siden

Hey Nikki, thanks for taking the time to leave us a review! We will pass this feedback onto our internal team.

Besvarelse fra Acorns Early

Opdateret for 4 dage siden

Hi Renee,

Thank you for speaking with me briefly today.

I appreciate that it may not have been a convenient time to talk. As discussed, the charges on your account relate to your monthly membership fees, and I have sent a follow-up email with further details.

As agreed, my colleague will call you after 3 pm today. If possible, please review the email ahead of the call.

Thank you, and we look forward to speaking with you and answering any further questions you may have.

Catherine
Acorns Early Supervisor

Besvarelse fra Acorns Early

16. apr. 2026

Hi Glenn! Thank you so much for your 5* review. It's so lovely to hear you are enjoying our service and features!

Besvarelse fra Acorns Early

15. apr. 2026

Hi Shirley, this does not sound right. We are keen to have a further look at this for you. Please give us a call on (855) 739-2859 or email help@acornsearly.com so we can help.