Arrived promptly to my door. Unfortunately I was unable to work the product as described I suffer with bad arthrtus in my hands.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Se mere
The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Se mere
Arrived quickly after a straightforward on line ordering process. Chair is Whats expected ( large/ talk) but also sturdy but light.
Virksomhedsoplysninger
- Leverandør af hjælpemidler
- også i
- Kørestolsbutik
- Leverandør af udstyr til fysioterapi
- Leverandør af udstyr til handicappede
Skrevet af virksomheden
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Kontaktoplysninger
Storbritannien
- mobility2you.com
4,3
Fremragende
293 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The speed it was delivered!!!
15. november 2023
Very easy to assemble
Very easy to assemble. No screw driver needed. Comes ready made- just need to open it up. This means now my mother is able to walk outside and can use the seat to rest whenever she needs one. The delivery man was extremely helpful and put it inside my mothers door but out of the way as well as my mother is 86 and couldn’t lift it.
12. november 2023
Happy Customer.
Easy to order, quick delivery, unfortunately cushion wrong size so had to send back, easy to return following instructions, and was notified when money returned to my account, would definitely use this company again. Happy, thank you.🙂
29. oktober 2023
best walking stick ever.
Quickly delivered. Well packaged and great price. Going to order another for a friend.
27. oktober 2023
Good for the price
Fast delivery fairly easy to assemble. Bit flimsy but expected for the price overall it serves the purpose and could recommend
27. oktober 2023
Brilliant fast service and pricing
Brilliant fast service and very competitive pricing. Excellent wheelchair - just what we wanted.
6. november 2023
Loving my purple chair
The product arrived in good time. Tracking was useful. Securely packaged and easy to assemble. I would purchase from them again. It was nice too that there was so much choice in colours.
5. november 2023
Great service
20. oktober 2023
Excellent on line service great product…
Excellent on line service great product great price cheaper than all other companies for exactly the same item
31. oktober 2023
GoodWe had to cancel order and company were…
We had to cancel order and company were excellent. No problem and prompt refund
18. oktober 2023
Excellent service
Excellent service, great price and prompt delivery.
What’s not to like. Highly recommend.
25. oktober 2023
How on Earth can receiving a parcel be…
How on Earth can receiving a parcel be judged to be great?
I just want to say that I am pleased that it was delivered very promptly and in good order. Thank you.
4. oktober 2023
It was very straight forward and easy…
It was very straight forward and easy to order
14. oktober 2023
Great product and great service
8. oktober 2023
Unable to Track package and delivery
Firstly I rang M2U before placing my order as I wanted to check up on the spec and delivery leadtime beforehand. I left a message on their answering machine, to which no one ever returned my call.
I placed the order anyway as we were desperate for the wheelchair. When I got an email providing a link to check the tracking status, I was horrified that I had to download a ‘sales’ app to check the status. I eventually downloaded it but still could not figure out where my order was.
Then, I got a text to say that my order was being delivered but only the cushion came, no wheelchair! Not much help.
My brother then started to chase the order and we still were none the wiser where the wheelchair was. The staff member even offered to refund the money!!
We requested that the item was sent by courier with next day delivery. The item eventually turned up 2 days later.
It should not be this difficult to order an item and keep a track on where it is in the system. Very disappointing
30. september 2023
Besvarelse fra Mobility2you
Hello. Thank you for your feedback. As with all feedback of this nature, we have carried out a thorough review. We will be in touch with you also to assist in completing the review. We assure you that we take all such matters very seriously and wish to ensure customers are never inconvenienced in such a way. You will see that the majority of the reviews we receive are for great delivery and service and product quality. We are very sorry that we did not meet your expectations on this occasion.
We need to understand a little more about the Sales app that you mention as we would never require our customers to download a sales app. Furthermore, your items were sent out from 2 warehouses with the cushion being dispatched immediately and the wheelchair a few days later. This was due to the fact that the 2 items were in different locations. We will of course ensure better timescales are provided in the future. The vast majority of our orders go out the same or very next working day from our own warehouses. Unfortunately on this occasion your wheelchair went out a few days delayed. We are sorry for the inconvenience this has caused you and have taken on board your comments regarding communication.
kind regards
Andy
Excellent service and speedy delivery
30. september 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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