Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Se mere
Arrived quickly after a straightforward on line ordering process. Chair is Whats expected ( large/ talk) but also sturdy but light.
The product is superb. The walking stick is adjustable and comfortable in all aspects and it's a great colour.
Virksomhedsoplysninger
- Leverandør af hjælpemidler
- også i
- Kørestolsbutik
- Leverandør af udstyr til fysioterapi
- Leverandør af udstyr til handicappede
Skrevet af virksomheden
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Kontaktoplysninger
Storbritannien
- mobility2you.com
4,3
Fremragende
292 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good quality crests that fit well
28. september 2026
The product is superb
The product is superb. The walking stick is adjustable and comfortable in all aspects and it's a great colour.
29. september 2026
You did what you said and delivered on…
You did what you said and delivered on time. Very pleased with product and looks solid and pretty attractive
Thank you
28. september 2026
Arrived quickly after a straightforward…
Arrived quickly after a straightforward on line ordering process. Chair is Whats expected ( large/ talk) but also sturdy but light.
29. august 2026
The website is easy to use with clear…
The website is easy to use with clear illustrations of the products. Delivery was without problems and the product was as described and functions well.
1. september 2026
Would never deal with this company…
Would never deal with this company again. Despite payment sent in March for a wheelchair motor, still as of today (August) we have still not received. Everytime I call to speak to a manager, I get told one will ring me back- never happens!!!
31. juli 2026
Besvarelse fra Mobility2you
Thank you for taking the time to write this, and I am sorry you have been waiting this long.
Your payment did reach us back in March. What went wrong is that it was not matched to your order at our head office, so the motor was never released to be ordered. That was our failing and we are sorry for this.
As soon as Nick at the store was made aware in late July, he placed the order the same week on the manufacturer's three week lead time. He has been in regular contact with you since, and the motor is booked to be fitted on Thursday 20th August.
You should not have had to chase us for call backs either. I have raised that internally so it does not happen to anyone else.
If anything is not right after Thursday, please tell Nick and he will bring it straight to me.
Alpesh, Head of Sales and Marketing, Mobility2you
Later thank you
27. juni 2026
I tried a pair of lovely shoes on they…
I tried a pair of lovely shoes on they were too big so the lovely assistant ordered me a smaller fit I waited a couple of days brilliant fit so comfy Thankyou so
29. juli 2026
First order not available
First order not available, 2nd order not been delivered yet and on looking at tracker I will only get an update when they are ready to deliver (Royal Mail)
29. juli 2026
Very easy to order and quick delivery
29. juni 2026
Besvarelse fra Mobility2you
Thank you for your positive review. We strive to ensure that our service and products are of the highest standards and meet customer expectations.
Rubbish
Rubbish! At best, stupid, at worst, a scam!
I DO NOT write indiscriminate reviews, and THIS one was contested, removed, and then reinstated.
I do not recall what exactly I was reviewing here, but I DO stand by what I said.
Show me I was wrong, and I will not just amend my review, I will actually PURCHASE one.
28. april 2026
Besvarelse fra Mobility2you
Most negative feedback is constructive in some sense. However, you tried to take advantage of a website malfunction and you failed. Our systems blocked your actions!. We believe that you were absolutely aware of what you were doing as you attempted the same action on 2 occasions. On both occasions our systems stopped you. Your chosen recourse thereafter was to publish a very negative review in an attempt to cause harm.
We have no issue learning from constructive feedback that may reflect on genuine poor service or errors. However yours is one of an extremely rare occasion where the review is unfounded and malicious.
Excellent service
When I called, the man was really helpful, knowledgeable and reassuring. The wheelchair arrived the next day and is perfect for my mum and a really competitive price, thank you.
28. april 2026
All good 👍easy to assemble clear instructions
All good 👍 easy to assemble clear instructions
28. marts 2026
Super service & good prices.
This is a great wheelchair & it was delivered within two days. Great service & a competitive price. Highly recommended.
28. marts 2026
When the handle arrived the box was…
When the handle arrived the box was very battered as if it had been used before. My husband attached the handle and it worked perfectly when we had a shower, however the next morning it had fallen off and was on the floor of the shower. I am afraid to use it now as I have mobility issues due to having neck surgery and if it came off when I was using it it would have dire consequences. I was going to order another one, but I will have to buy one now from another company which would guarantee it was safe to use.I am very disappointed with it.
1. marts 2026
Besvarelse fra Mobility2you
Thank you for your feedback. We are sorry to hear this. Suction grab bars depend on wall surface, texture and moisture levels, so unfortunately no suction-based product can guarantee performance in every environment. We always recommend testing the seal before each use. We're also sorry the packaging arrived in poor condition. Please do contact us directly and we'll do our best to help.
Kind regards, James
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